UH Usernames are automatically assigned based on your legal name, as it appears on official UH records. Requests to change your UH Username will only be accepted under the following circumstances:

• The auto generated account is awkward or inappropriate in some way, such as being offensive.
• There is a misspelling in your name.
• Your legal name has changed and a new username is desired. Your legal name must be changed at the appropriate UH office before ITS will review your request to change your UH Username.

  Students: please check with your campus' Admissions and Records office for proper procedures and documentation
  Faculty & Staff: please check with your personnel officer or with Office of Human Resources (OHR) for proper procedures and documentation.

If one of these situations define your UH Username, you should contact the ITS Help Desk with your request to change your UH Username and UH Email Account.
For legal name changes, you need to provide documentation or an official government issued photo ID with the new legal name; see below for instructions.

Instructions for providing proof of legal name change to ITS:

In Person:

You may visit any campus representative and they will assist you. If you need assistance, please call the ITS Help Desk at (808) 956-8883 or toll-free from neighbor islands (800) 558-2669.

By fax:

Fax a copy of a official government issued photo ID with your new legal name to (808) 956-2108 along with a telephone number where you can be contacted. Once ITS personnel enters your information, we will contact you at the telephone number you provide. If you need assistance, please call the ITS Help Desk at (808) 956-8883 or toll-free from neighbor islands (800) 558-2669.

After you have made the request to change your UH Username, ITS will email you to confirm the request for a UH Username change and information about the cutover from the old UH Username to the new one. Once you have received this confirmation email, you must send a reply back to ITS. This reply will confirm that you want to change your UH Username. After ITS has received the reply from you, your UH Username will be renamed to the new account name and the account should be available the next morning. Your password is moved to your new account. It does not change.

You may request a cutover period of 30 days. This gives you time to notify correspondents of the change in your UH Username and unsubscribe from mailing lists. During the 30 days, the following occurs:

• The old account is disabled and made inaccessible by ITS
• ITS moves all files associated with the old account over to the new account
• The old account is configured by ITS such that email to the old account automatically goes to the new account

At the end of the cutover period, ITS will send a notification email message to the new account stating that the cutover period is over.

http://www.hawaii.edu/infotech/uhusernamepractices.html#changemyaccountname

• Contact ITS