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Webroot Spy Sweeper ITS Site-Licensed Version 6

Spy Sweeper 6.1 supports 64-bit Windows Vista SP1, as well as 32-bit versions of Windows XP and Windows Vista. It doesn't support Windows 2000.* The ITS site-licensed version has anti-spyware only, no anti-virus.

Note: the installation procedure has changed. You must enter the 20-character keycode from the ITS software download site (http://www.hawaii.edu/software/), even if an existing version is already installed on your computer.

Webroot Spy Sweeper anti-spyware software is available free of charge to UH-employed faculty/staff for use on UH-owned computers, including computers in computer labs on campuses and UH-owned laptops. Upon termination of employment at UH, all copies of Webroot SpySweeper obtained through the UH site license must be uninstalled.

Spy Sweeper may only be installed on a UH-owned/decaled computer. It must be downloaded by a UH-employed faculty/staff at a UH campus location. UH-employed faculty/staff may download and install Spy Sweeper on behalf of a UH affiliate who will use Spy Sweeper on a UH-owned/decaled computer. The UH-employed faculty/staff shall be held responsible for reporting proper software license counts.

For new installations and to receive this version upgrade, Spy Sweeper must be downloaded from http://www.hawaii.edu/software/. Anti-spyware definition updates only (not program/version upgrades) are available through Spy Sweeper's "Check for Updates" mechanism.

To obtain the software, you need a valid UH username and password AND you MUST download the software from a UH location (UH faculty/staff CANNOT download Spy Sweeper from home).

Conflict with McAfee Anti-Virus

If you have McAfee VirusScan Enterprise 8.5 installed, you should disable the email attachment shield in Spy Sweeper. For details, see http://www.hawaii.edu/askus/810


Online Backup

The online backup feature for the ITS site-licensed version of Spy Sweeper 6.1 does NOT work. This does NOT affect the anti-spyware functionality of Spy Sweeper 6.1.

Symptoms include:
- Backup button on Home page is grayed out.
- Backup command on the Spy Sweeper system tray pop up menu is grayed out.
- You may have a status warning "no backup account detected". (This is NORMAL for the ITS site-licensed version.)
- Clicking the Activate Account button in the Backup section on the Home page brings up the UH update webpage (this is NORMAL for the ITS site-licensed version).


*ITS no longer supports Windows 2000. Please purchase a new computer with Windows Vista or upgrade to Windows XP.

For more information:

How to upgrade to the latest ITS site licensed version of Webroot Spy Sweeper
http://www.hawaii.edu/askus/811

How to install Webroot Spy Sweeper
http://www.hawaii.edu/askus/858

Using Spy Sweeper for Windows
http://www.hawaii.edu/itsdocs/win/ssp60.pdf
 

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Article ID: 1009
Created: Wed, 27 May 2009 9:27am
Modified: Wed, 27 May 2009 1:23pm