Enrolling in 'Ohana online services

Once the UH Identity Management System detects that you are no longer affiliated to the University of Hawaii (i.e. you are no longer an active student, staff, faculty, or department affiliate), your UH Username will be placed in a grace period. These instructions describe the steps you need to take to enroll in our 'Ohana online services during the grace period, which will preserve your UH email account, in addition to other 'Ohana online services (see Ask Us 932).

  1. Go to www.hawaii.edu/username and login with your UH Username and password.

    Managing your UH Username login screen

  2. Once you are logged in, you should see a Enroll in our 'Ohana online services button. Click on this button before the expiration date stated in red.

    Note: If the button is grayed out (not clickable), or if there is a red X next to You have setup your secret Questions and Answers, this means you need to setup two secret questions and answers before you can enroll. To do this, click on either the secret Questions and Answers link or the Change Password Reset Questions link.

    Logged into Managing your UH Username page and viewing the Enroll in our 'Ohana online services button

  3. You should see a confirmation message that your enrollment was successful. You will receive a renewal notification via email when your enrollment is three months from expiring.

    Confirmation message shown above the enroll button

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Article ID: 1137
Created: Tue, 27 Apr 2010 9:19am
Modified: Mon, 03 May 2010 12:15pm