Google Drive allows you to upload/create files online, giving you the ability to share and access these files anywhere. This document is a compilation of frequently asked questions (FAQ).
If you are logged in to Google@UH mail (http://gmail.hawaii.edu), click on Drive in the upper left-hand corner. Otherwise, visit http://gdocs.hawaii.edu directly.
Click on the red Create button and select the document type (i.e., Document, Presentation, Spreadsheet, Form, Drawing, etc.).
From the Drive document list, select the document by placing a checkmark, then click on Remove . Alternatively, after selecting the document by placing a checkmark, you can click on More, then Remove.
Select the Trash folder and click on Empty trash to permanently delete any docs in your Trash folder.
For more information on deleting a Google @ UH Drive document please consult https://support.google.com/drive/bin/answer.py?hl=en&answer=49114&topic=1361461&ctx=topic.
If you are the owner of a Google Drive document, you can share the document with other UH users or assign ownership of the document to another UH user.
From the Drive document list, select the document by placing a checkmark, then click on Share . Alternatively, after selecting the document by placing a checkmark, you can click on More, then Share.
In the Sharing Settings window that appears, enter the email address or addresses of the user or users you would wish to share with.
Choose the permission level that you wish to apply for the user or users (Edit, Comment, or View).
Choose whether to notify the user or users that the document has been shared with them by checking the appropriate checkbox.
Click Share & Save .
If you have not already shared the document with the person you wish to designate as the new owner, follow the steps above to share the document. If the document is already being shared with the person you wish to designate as the new owner, follow steps 2-5 below.
From the Drive document list, select the document by placing a checkmark, then click on Share . Alternatively, after selecting the document by placing a checkmark, you can click on More, then Share.
In the Sharing Settings window that appears, click on the permission level next to the user you wish to designate as the new owner.
Select Is Owner as the new permission level.
Click Save changes.
Google provides instructions on changing the owner from within the document or through the Docs list at the following link.
https://support.google.com/drive/bin/answer.py?hl=en&answer=2494892&from=92358&rd=1
You can upload files to Google@UH Drive to be able to share and edit files online.
In Google@UH Drive, click on the red Upload button.
Select either Files or Folder depending on whether you would like to upload a single file or an entire folder.
Navigate to and select the file or folder you wish to upload.
Select the appropriate checkbox if you would like to convert the document to Google's document format(s) and optionally choose the folder and share permissions, then click Start upload.
For more information on uploading files to Google@UH Drive please read https://support.google.com/drive/bin/answer.py?hl=en&answer=2424368&from=50092&rd=1
From the Drive document list, place a checkmark next to the document or documents you wish to download.
Click on More, then select Download.
For more information on downloading/exporting files from Google Docs please read https://support.google.com/drive/bin/answer.py?hl=en&answer=2423534&topic=2375187&ctx=topic
Google provides an installable Google Drive application that can sync your Google@UH Drive files to a local folder on your computer. In addition to syncing files from Drive, the application also uploads any new files you place in the synced local folder to your Drive.
Visit https://tools.google.com/dlpage/drive/index.html?hl=en_US.
Click on the Download Google Drive button.
After reading the Terms of Service, click on the Accept and Install button.
If you receive a User Account Control prompt, click Yes to allow the installer to run.
Click Close once the Google Drive installer has finished.
Click Sign In Now.
At the Google login window, enter your @hawaii.edu email address and click Sign In (do not enter a password).
The University of Hawaii Web Login Service page should appear. Login normally with your UH username and password.
A Getting Started window should appear with information about the Google Drive application. Click Next.
At the next window, click Advanced if you wish to alter the application's default settings. Otherwise, click Start Sync to begin syncing your Google@UH Drive files and documents.
Visit https://tools.google.com/dlpage/drive/index.html?hl=en_US.
Click on the Download Google Drive button.
After reading the Terms of Service, click on the Accept and Install button.
Click on the installgoogledrive.dmg file that was downloaded.
Drag the Google Drive icon to the Applications folder icon.
Open the Google Drive application from the Applications folder.
Click Sign In Now.
At the Google login window, enter your @hawaii.edu email address and click Sign In (do not enter a password).
The University of Hawaii Web Login Service page should appear. Login normally with your UH username and password.
A Getting Started window should appear with information about the Google Drive application. Click Next.
At the next window, click Advanced if you wish to alter the application's default settings. Otherwise, click Start Sync to begin syncing your Google@UH Drive files and documents.
Google has very detailed online help articles. In Google Drive, click on Settings in the upper right corner of the screen, then select Help. Alternatively, you can browse directly to https://support.google.com/drive/?hl=en&p=mktg_home.
Known issues and recent fixes for Google docs can be found at https://support.google.com/drive/bin/static.py?hl=en&page=known_issues.cs.
You may also contact the ITS Help Desk for support.
