McAfee VirusScan Enterprise 8.8 (VSE 8.8) is anti-virus software with integrated anti-spyware for Windows computers. It is site licensed by Information Technology Services (ITS) and is available free for active UH faculty, staff, and students.
VSE 8.8 with Patch 4 is supported on the following Windows platforms (32-bit and 64-bit):
McAfee Knowledgebase article KB51111 has the complete list of supported operating systems and environments.
Minimum hardware requirements include:
UH faculty, staff, and students with a valid UH username may download the software from http://www.hawaii.edu/askus/1247
Installation instructions are listed at http://www.hawaii.edu/askus/1570
For Windows 7/8/8.1: click the up arrow (show hidden icons) in system tray. Right click the red vshield icon. Click About VirusScan Enterprise.
The example shows VSE version VirusScan Enterprise + AntiSpyware Enterprise 8.8, scan engine 5400.1158, and DAT 6426.0000 (created on 8/2/2011). This information is needed for technical support.
Note: VSE is up-to-date when the DAT Created On date is the same as today's date.
VSE should automatically load at startup when you boot up Windows.
For Windows 7/8/8.1: click the up arrow (show hidden icons) in system tray. Right click the red vshield icon. Click VirusScan Console in the pop-up menu.
VSE is pre-configured to automatically update daily from the NAI HTTP (NAI FTP) repository. To change the autoupdate schedule:
Note: your computer must be powered on when the autoupdate task is scheduled to run. McAfee routinely releases a new DAT daily but more frequently during a virus outbreak.
If updates are available, VSE will download and install the latest updates. VSE will inform you if you have the latest scan engine and DAT files. The message windows will automatically close when the update is completed or you may click Close.
Note: if your computer has been powered off for several days, VSE will run the autoupdate task immediately after the computer boots up. Do not run a manual update task at the same time.
The Full Scan task scans all files in all locations on the local hard drive(s). The Targeted Scan task scans all files in selected locations on the local hard drive(s).
VSE is pre-configured to run the Targeted Scan task once a week; Full Scan task is not scheduled. Adjust the scan schedule as needed.
Note: your computer must be powered on at the scheduled time for the task to run. It is recommended that you run the Full Scan task as needed and the Targeted Scan at least once a week. Ensure that the scans are not scheduled at conflicting days/times.
To Scan a File or Folder
To Run a Full Scan (or Targeted Scan)
Please wait while the scan completes. The scan may take awhile depending on the amount of data that is stored on your hard drive.
If VSE detects a virus, you will receive a warning similar to the following:
Check Status. Depending on the virus detection, VSE will move the file to quarantine then either attempt to clean the file or delete it.
Note: The virus alert window above is for a test virus named Eicar. VSE deleted the "infected" file.
Please contact the ITS Help Desk at 956-8883, email email@example.com or call (800) 558-2669 toll free from the neighbor islands, if you need assistance with virus removal. Provide your VSE version, scan engine version, and DAT version. See Which Version of VirusScan am I Running?
For help installing or using VSE, please contact the ITS Help Desk at 956-8883, email firstname.lastname@example.org or call (800) 558-2669 toll free from the neighbor islands.
The McAfee KnowledgeBase contains technical information on all McAfee products.
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VSE product information is available at the McAfee website.
Last reviewed: May 30, 2014