McAfee VirusScan Enterprise 8.8 (VSE 8.8) is anti-virus software with integrated anti-spyware for Windows computers. It is site licensed by Information Technology Services (ITS) and is available free for active UH faculty, staff, and students.

• System Requirements
• Where to Get the Software
• Installation Instructions
• Which Version of VirusScan am I Running?
• Launching VirusScan Console
• How to Configure AutoUpdate Task
• How to Manually Update DATs
• How to Configure On-Demand Scan
• How to Scan for Threats
• I Found a Virus, Now What?
• For More Information

VSE 8.8 is supported on the following Windows platforms (32-bit and 64-bit):

Workstations

• Windows XP
• Windows Vista
• Windows 7

Servers

• Windows Server 2003
• Windows Server 2008
• Windows Server 2008 Release 2

McAfee Knowledgebase article KB51111 has the complete list of supported operating systems and environments.

Minimum hardware requirements include:

• Internet Explorer 6 or later
• Windows Installer - Microsoft Windows Installer (MSI) version 3.1 or later
• 500 MB of free hard disk space for complete installation
• 1 GB RAM (or more); 4GB RAM highly recommended
• Intel Pentium class or Celeron processor; Intel Core i5/i7 processor highly recommended
• Broadband Internet connection for obtaining software and updates

UH faculty, staff, and students with a valid UH username may download the software from http://www.hawaii.edu/askus/1247

Installation instructions are listed at http://www.hawaii.edu/askus/1309

1. Right click the red vshield icon in system tray.
2. Click About VirusScan Enterprise.

For Windows 7: click the up arrow (show hidden icons) in system tray. Right click the red vshield icon. Click About VirusScan Enterprise.

The example shows VSE version VirusScan Enterprise + AntiSpyware Enterprise 8.8, scan engine 5400.1158, and DAT 6426.0000 (created on 8/2/2011). This information is needed for technical support.

Note: VSE is up-to-date when the DAT Created On date is the same as today's date.

VSE should automatically load at startup when you boot up Windows.

1. Right click the red vshield icon in the system tray.
2. Click VirusScan Console in the pop-up menu.

For Windows 7: click the up arrow (show hidden icons) in system tray. Right click the red vshield icon. Click VirusScan Console in the pop-up menu.

VSE is pre-configured to automatically update daily from the UH FTP repository. To change the autoupdate schedule:

1. Open VirusScan Console.
2. Right click Autoupdate task. Click Properties.
3. Click the Schedule button.
4. In the Task tab, Enable (scheduled task runs at specified time) should be checked.
5. Click the Schedule tab.
6. Select daily and specify the time of day.
7. Enable randomization should be checked to spread out the load on the update server.
8. Click OK.
9. Click Apply and OK.

Note: your computer must be powered on when the autoupdate task is scheduled to run. McAfee routinely releases a new DAT daily but more frequently during a virus outbreak.

1. Right click the red vshield icon in the system tray.
2. Click Update Now.

If updates are available, VSE will download and install the latest updates. VSE will inform you if you have the latest scan engine and DAT files. The message windows will automatically close when the update is completed or you may click Close.

Note: if your computer has been powered off for several days, VSE will run the autoupdate task immediately after the computer boots up. Do not run a manual update task at the same time.

The Full Scan task scans all files in all locations on the local hard drive(s). The Targeted Scan task scans all files in selected locations on the local hard drive(s).

VSE is pre-configured to run the Full Scan task every two weeks and the Targeted Scan task twice a week. Adjust the scan schedule as needed.

1. Open VirusScan Console.
2. Right click Full Scan (or Targeted Scan) task and click Properties.
3. Click the Schedule button.
4. On the Task tab, Enable (scheduled task runs at specified time) should be checked.
5. Click on the Schedule tab.
6. Select weekly from the pull down menu.
7. Select a start time. Ensure that local time is selected.
8. Select the day(s) of the week to run the scan.
9. Click OK.

Note: your computer must be powered on at the scheduled time for the task to run. It is recommended that you run the Full Scan task at least once every two weeks and the Targeted Scan at least twice a week. Ensure that the scans are not scheduled at conflicting days/times.

To Scan a File or Folder

1. Right click the file (or folder).
2. Click Scan for Threats.
3. Click Clean or Continue.

To Run a Full Scan (or Targeted Scan)

1. Open VirusScan Console.
2. Right click Full Scan (or Targeted Scan).
3. Click Start.

Please wait while the scan completes. The scan may take awhile depending on the amount of data that is stored on your hard drive.

If VSE detects a virus, you will receive a warning similar to the following:

Check Status. Depending on the virus detection, VSE will move the file to quarantine then either attempt to clean the file or delete it.

Note: The virus alert window above is for a test virus named Eicar. VSE deleted the "infected" file.

Please contact the ITS Help Desk at 956-8883, email help@hawaii.edu or call (800) 558-2669 toll free from the neighbor islands, if you need assistance with virus removal. Provide your VSE version, scan engine version, and DAT version. See Which Version of VirusScan am I Running?

For help installing or using VSE, please contact the ITS Help Desk at 956-8883, email help@hawaii.edu or call (800) 558-2669 toll free from the neighbor islands.

McAfee KnowledgeBase

The McAfee KnowledgeBase contains technical information on all McAfee products.

Click Search the KnowledgeBase at https://mysupport.mcafee.com/Eservice/Default.aspx

Product Documentation

VSE product information is available at the McAfee website.

• Contact ITS