Windows 10 Application Compatibility

Microsoft released Windows 10 for PC desktops, laptops, and tablets on July 29, 2015. ITS currently provides full support for Windows 10. ITS will assist with Windows 10 installation, setup, troubleshooting, and general support issues for this operating system. However, there may still be some software compatibility issues, which may need to be addressed by the vendor.

Windows 7 SP1 and Windows 8.1 users (with Home or Pro versions) are eligible for a free Windows 10 upgrade from its release until July 29, 2016. This includes computers with an Original Equipment Manufacturer (OEM) operating system (OS), retail OS software and OS licenses from the UH Site License Office (excluding Windows Education/Enterprise).

See Microsoft Windows 10 Licensing FAQ for more information.

System Requirements:

Please ensure that your system (hardware, peripherals and software) is compatible with the Windows 10 upgrade and that you are eligible for this upgrade, before reserving and installing the upgrade. The Get Windows 10 app is available through Windows Update, delivered as a Recommended (automatic) update to Windows 8.1 and an Optional update for Windows 7.

  • Right-click the Get Windows 10 icon (on the right side of the taskbar) in the lower-right section of your desktop.
  • Click Check your upgrade status.
  • In the Get Windows 10 app, click the hamburger menu (three horizontal bars) in the upper-left corner.
  • Under "Getting the upgrade", select Check your PC.

If your system is ready, you will get the good to go message. If not, you will see a list of potential compatibility issues for devices and apps. Compatibility report for Windows 10: FAQ

Windows 10 OS Advisory for UH-owned computers: ITS currently recommends that UH administrative users continue to use Windows 7 Professional, especially if you use any of the UH applications that have not been certified by the software vendor. New PC systems purchased should be Windows 10 ready, but should be configured for use with Windows 7 Professional.

For newly purchased UH computers that are pre-installed with Windows 10 (without the option for Windows 7), one alternative is to purchase the Windows 10 Pro Upgrade License from the ITS Site License Office. Licenses purchased under this program will allow you to downgrade the OS to install and use Windows 7 Professional.

When all applications used in your work are certified to function correctly with Windows 10, you will have the option to move up to Windows 10 Pro under the Windows 10 Pro Upgrade License that was originally purchased under the ITS Site License Office.

Please note that this only applies to UH-owned computers using specific UH administrative applications. Also, the purchase of OS licenses under the ITS Site License Office is only for UH departments. This advisory does not pertain to personal home computers or personal purchases.

UH non-administrative users who use typical business applications such as email, web browsing, and general office productivity software like Microsoft Office, may opt to use Windows 10 Pro.

Please review Windows Browser Matrix for ITS-supported web applications using various browser versions.

This page shows the status of applications tested. Caution: common functionality was tested and might not be as comprehensive as certification by the vendor would require. If in doubt, please check with the vendor if they have more updated information regarding their application support. UH applications that do not work with Windows 10 fully or partially are listed in red.

ITS Supported Applications

Product Current Supported Version Vendor Supported Microsoft Certification Status Works Versions Tested More Information
Adobe Reader DC 2015.x Yes   Works 2015.010.20059 Adobe Support
Google Chrome 50.x Yes   Works 50.x Chrome Support
McAfee AntiVirus VirusScan Enterprise 8.8 Yes, with patch 6   Works 8.8 Patch 6 Repost McAfee Support
Mozilla Firefox 45 ESR / 46.x Yes   Works 45 ESR / 46.x Firefox Support
Mozilla Thunderbird 38.0 Yes       Thunderbird Support
MS Edge 25 Yes   Works   Microsoft Edge Support
MS Internet Explorer 11 Yes   Works 11 Internet Explorer Support
MS Office 2013 / 2010 / 2007 Yes   Works Office 2013 Microsoft Office Support
MS Outlook 2013 / 2010 / 2007 Yes   Works Outlook 2013 Outlook Support
SSH 3.2.9     Works 3.2.9  


For more information on Windows 10, see the Microsoft website at

[1] All applications were tested with Windows 10 (1511) build 10586, 64 bit, unless noted.


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Article ID: 1647
Created: Thu, 04 Jun 2015 12:05pm
Modified: Thu, 05 May 2016 2:38pm