UH 'Ohana Account Information
Resetting Your Password
Online Password Reset
If you remember your password but would like to change it, visit the UH Account Management page and select the One-Step Password Change link. You will be asked to input your old password and then a new password of your choice twice. If your new password meets our password requirements, your request should be processed and ready to use.
If you do not remember your password or it is not working, you may be able to set a new password over the Web. When your UH Username was activated, you were asked to select two questions and provide the answers to these two questions. If you know the answer to these two questions, you may visit the UH Account Management page and select the Forgot Your Password link to set a new password. The new password could take up to 5 minutes before it is ready to be used.
If you have any questions, or run into any problems regarding your UH Account, feel free to call the ITS Help Desk at (808) 956-8883 or toll-free from neighbor islands at (800) 558-2669 for assistance.
This article is part of the UH Account Information article.