Various web browsers (e.g. Microsoft Edge, Chrome, or Firefox) have tools to turn on or off text windows called "Pop-ups". When visiting unfamiliar web pages, it is precautionary to block these pop-up windows as they could be used to display annoying ads or possibly impose a security risk. However, several applications at UH require these pop-up windows and they should be added as "trusted" sites. One is the MyUH site: http://myuh.hawaii.edu used for registration, and the other is the UH Web Mail site: http://gmail.hawaii.edu
The following are instructions on how to allow trusted sites for the popup blockers for different browsers:
- In Edge you cannot make exceptions regarding specific sites, however you can still turn on a pop up blocker.
- Select the dotted line icon on the top right corner of the browser, then select Settings from the list. Click the slide bar to turn Block pop-ups on or off.
Firefox 52/Mac or Windows:
- Click on the 3 horizontal lines icon in the top right.
- Windows: Go to the menu tab for tools or click the 3 horizontal lines icon in the top right, select Options then go to the Content tab. Under Pop-ups check off "Block Pop-up Windows", but click on "Allowed Sites" for that option and follow the instructions to add both: "gmail.hawaii.edu" and "myuh.hawaii.edu" as "allowed sites".
- Mac: Go to the Firefox menu (to the right of the Apple menu) and select Preferences. Click on 'Content', then check the box for "Block Pop-up Windows". Click on "Exceptions". Follow the instructions to add both: "gmail.hawaii.edu" and "myuh.hawaii.edu" as "allowed sites".
Google Chrome/Mac or Windows:
- Click the more icon on the top right.
- Select Settings.
- Click Show advanced settings at the bottom.
- In the Privacy section, click the Content settings button.
- In the "Pop-ups" section, click Manage exceptions
- In Safari you cannot add site exceptions, however you can turn the pop-up blocker on or off.
- Go to the Safari menu (to the right of the Apple menu). Select Preferences. Under the Security section, uncheck "Block Pop-Up Windows."
Other Pop-Up Managers/Toolbars:
- Google toolbar (http://toolbar.google.com) allows you to click on their toolbar link to allow or block pop-ups
- ref: http://www.hawaii.edu/help/email/popups.html