You must be a faculty, staff, or registered student with University of Hawai‘i to obtain a UH Email Account. Emerti faculty and staff affiliates are also allowed. Your UH Email Account is your account for the duration of your career at the University of Hawai‘i. Please review the table below for examples of eligibility.
| Email Account Type | Duration of the account | Where we get the information |
| Registered Student | Until graduation | Student Information System |
| Faculty | Until termination of employment | Office of Human Resources |
| Emeriti | Perpetual, renewable annually by email reminder message | President's Office |
| Staff | Until termination of employment | Office of Human Resources |
| Staff Affiliate | 1 year, annually renewable upon request | Dean or Director |
| Departmental Account | 1 year, annually renewable upon request | Dean or Director |
| RIO Account | 1 year, annually renewable upon request | Campus Center |
Note: Non-Credit students. Due to the non-automatic creation of UH Usernames for non-credit students, there will be a nominal assessed fee to create accounts for programs that want their students to have a UH Username for email or access privileges. Previously, ITS was absorbing the costs, but regrettably now needs to pass on the costs. Fee is set at $10 per UH Username. For additional questions, please call the ITS Help Desk, (808) 956-8883 on Oahu or toll free (800) 558-2669 from neighbor islands, and ask to escalate to a staff member.
ref: http://www.hawaii.edu/its/email/emailpractices.html#whocangetone
