This document is a basic introduction to Eudora 6.1, and is written for the University of Hawaii (UH) Macintosh user with a University of Hawaii (UH) Username. If you receive electronic mail (email) from a system other than UH, the information in this document may not apply to you. To find out more about Eudora, see the section Getting Help.
To run Eudora you need a Power Macintosh running MacOS 9.x or later. To access your UH email, you will also need a UH Username and password.
If you need a UH Username you may walk into the Information Technology Services (ITS) Help Desk in Keller 105 or Keller 213 to apply, or you can go to the www.hawaii.edu/account webpage to sign up, or you may call the ITS Help Desk at 956-8883 for more information.
You should consider the following points when deciding whether or not to use Eudora:
Important: it is your responsibility to monitor the size of your ITS account. Each person is allotted a limited amount of space for email and files on his or her account. You need to ensure that your old or unnecessary email messages are deleted on a timely basis. If you exceed your quota, you will not receive any new email messages until you bring your account back under the quota limit. This point is especially important for those using Eudora in the POP mode but leaving their mail on the server.
Eudora used to be provided as two different programs. There was a "Light" version that was availab le as a free download from the Internet, and a "Pro" version that could be purchased from a computer software vendor, either in the form of boxed software or an Internet download. The "Pro" version had many more features than the "Light" version.
Eudora has now eliminated the "Light" version and is distributing one application that can be set to three different modes.
By default, Eudora is installed in sponsored mode. In sponsored mode, you have access to all of the features of the paid version of Eudora, except for the "Spam Watch" feature. However, on-screen advertisements are displayed in the lower left of your monitor whenever you are using Eudora. This document has been written with the assumption that sponsored mode is being used.
Paid mode is all the features of Eudora without any advertisements. However, you will not be able to switch into Paid mode until you pay a fee and receive a registration code.
Light mode is similar to what used to be Eudora Light. You will not have to view any advertisements, but you get fewer features than Sponsored or Paid modes. Some of the major features you will lose in Light mode are spell checking, advanced filtering options, return receipt, and nickname auto-completion.
Eudora supports both the POP and IMAP configurations for incoming mail. In the POP configuration, mail from the server is downloaded to your Macintosh. It is then deleted from the server and remains only on the Macintosh you used to download the messages. This means you can only read those messages from that Macintosh. (Note: in the POP configuration it is possible to leave the mail on the server so you can download the messages to another Macintosh. However, it is extremely easy for the mailboxes on the different machines to get "out of sync").
In the IMAP configuration, mail is left on the server. This means that you can have a central location for your e-mail messages, and view the messages from any computer. However, in IMAP mode, all messages count towards your mail quota since they are being stored on the server. It is up to the user to diligently manage their email, and either archive their read email offline or delete them when no longer needed. Once you reach your quota, you will no longer receive email until you clear some room under your quota limit. Both protocols are supported by ITS, and the choice to use either one depends on your email needs. This document is written with the assumption that the IMAP configuration is selected.
You can download Eudora from the World Wide Web (WWW) at:
www.hawaii.edu/help/software/macsoft.html
Eudora is also on the ITS CD-ROM, which is available at the ITS Help Desk in Keller 105 and Keller 213.
After obtaining Eudora, you need to install it. If you picked up the ITS CDROM, the Eudora installer will be located in Macintosh Installers->Internet Software->Eudora.
You need to enter in certain information for Eudora to work correctly. If you are upgrading from a previous version of Eudora, you do not have to go through this section.
In our example, we will pretend that a user named John Doe, who has a UH username of jdoe, wants to configure Eudora. Follow his lead, but remember to enter your own personal information.
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The Check for mail every ... minutes box determines how often Eudora automatically checks for new mail. For example, if you enter 5 in the box, Eudora will automatically check for new mail every 5 minutes. You also need to make sure the box to the left of the word Check is checked (see example below). In the example below, John Doe has set his Eudora to check for mail every 5 minutes.
The setup is now complete. Click on OK to close and save the changes you've made.
| empty | the message has been read |
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Unread email message |
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you have replied to this message |
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you have forwarded this message |
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the message has an attachment |
The rest of the columns show information such as who sent the email, the date it was sent, and the subject of the email.
If you set Eudora to check for mail every so many minutes (i.e. every 5 minutes) it will automatically connect to the server every 5 minutes and download new messages. You will not need to type in your password again; Eudora remembers your password until you quit.
If Eudora is not set to automatically check mail, go to the File menu and select Check mail to see if any new mail has arrived.
To read an email, double-click on the message you would like to read. The email will then open in a new window. Alternatively, you could click on the window once and read the message in the preview window below the mailbox.
| Message in separate window |
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| Message in preview window |
 |
Tip: To go to the next message, hold down the Command key and press the Right Arrow key.
Highlight or open the message you wish to reply to. Go to the Message menu and select Reply. You can also click on the following icon at the top of the screen:
A new window will then open, with the text of the message you are replying to included in the body of the email. The email address of the person who sent the message will be filled in the To: line. Insert your cursor where you would like to insert your own text, and click once. This will place your cursor in the body of the email and you can then begin to type your reply. When you are ready to send the message, click once on the Send button in the upper right corner of the window. See the sample below.
Tips:
Go to the Message menu and select New Message. You can also click on the following icon at the top of the window:
The following window will appear:
The cursor should be positioned on the To: line. Type the e-mail address of the person you wish to send the message to on this line.
Press the Tab key to go to the Subject: line. Type the subject of your message here. You may also tab to the Cc: and/or Bcc: lines for carbon copies or blind carbon copies. Each person on the Cc: line gets a copy of the message, and everyone on the To: and Cc: lines can see who received the message. Each person on the Bcc: line gets a copy of the message, but no one on the To:, Cc: or Bcc: lines will know they received a copy.
Continue to press the Tab key until the cursor is positioned in the body of the email. Here you can begin to type the context of your email message. When you have finished composing your email, click on the Send button in the upper right corner to send the email.
To delete a message, highlight the message(s) to be deleted, and press the Delete key on your keyboard. You can also go to the Message menu and select the Delete option. You can also press the Delete icon on the toolbar:
You can also use these methods to delete a message you are currently reading.
If you are using Eudora in the IMAP mode, the first time you delete a message, you may be asked to choose a Trash mailbox. If you are, go to the Mailbox menu, go down to Dominant, then select Trash.
Important: deleted messages remain in the Trash mailbox (which is taking up space on your account) until the size of the Trash mailbox grows larger than the size of the Inbox. At that time, if you close the Inbox window, the messages will be purged from the Trash mailbox. If you would like to clear your Trash mailbox immediately (e.g. you've just deleted several large messages), hold down the Shift key, go to the Special menu, and select Empty Trash.
Highlight the message(s) you would like to print, then go to the File menu and select Print. You can also click on the print icon on the toolbar:
You can also use the method described above to print a message that you are currently reading.
Eudora keeps a copy of all messages that you send. The copies are saved in your Out mailbox. You can open your Out mailbox by going to the Mailbox menu and selecting Out. Be sure to periodically check your Out mailbox and delete copies you no longer need, as they are taking up hard drive space on your Macintosh.
Nicknames associate long, complicated email addresses with short, easy-to-remember and easy-to-type names.
If you would like to create a nickname from a person you have not received an email from yet, do the following:
). 
From now on, when you want to send an email to this person, just type their nickname on the To: line. Eudora will then replace that with the real address when the message is sent.
Tip If you wish to see the expanded nickname right away, go to the Special menu and select Settings... On the left side, scroll down and click once on the Composing mail icon. Then on the right side, make sure the box next to Expand nicknames immediately is checked. Click OK.
A distribution list is similar to a nickname, but it is composed of several email addresses. You would create a list if you often send the same email message to a certain group of people.
). The window should look similar to the one below:
From now on, whenever you want to send a message to all the people on the list you created, just type the name of the list on the To: line. Eudora will insert the correct addresses when it sends the message.
Tip: If you don't want all of the email addresses in the list to show on the To: line, type something in the Full Name: box. When the people on the list receive your message, they will see whatever is in the Full Name box on the To: line instead of all of the individual email addresses.
You may want to send files such as spreadsheets, letters, memos, or documents to other people via email. To do this, you need to "attach" the file to an email message. You may also receive attachments from other people. Eudora makes it very easy to send and receive attachments.
When you attach a file to an e-mail message, you need to consider:
For example, if you want to send someone a Microsoft Word file, you need to make sure that the receiver has a way of reading the Word file, either with Word, or an application that can open Word files, such as WordPerfect. If the person does not have anything that can open a Word file, you may have to save your document in a format the person can open (e.g. text, RTF).
Most files, such as spreadsheets or memos, are in binary format. Email is only able to interpret text format. Files need to be "encoded," that is, converted from binary to text format, before they can be sent via email. The standard encoding method for Internet mail is called MIME (Multipurpose Internet mail Extensions). Eudora, Pine, and Webmail support MIME encoded attachments.
If someone has sent you an attachment, you will see an icon with the name of the file at the bottom of the message. Click on the file to open the attachment.
WARNING: One of the most common ways for a computer to be infected by a virus is through email attachments. Always double check to make sure the message containing the attachment is from a trusted source. In addition, you shouldn't open an attachment unless you were expecting it. WHEN IN DOUBT, DO NOT OPEN THE ATTACHMENT.
Downloaded attachments can also be found in the attachments folder you created in the Setting Up section of this document. If you move the attachment out of the Attachments folder, it becomes a file separate from the original message and will not be deleted or forwarded if you delete or forward the message. You would need to delete the file as you normally delete files, or reattach the file if you want to forward it.
If you do not move the attachment out of the Attachments folder, it stays with the original message and will be deleted or forwarded if the message is deleted or forwarded.
When you are finished using Eudora, go to the File menu and choose Quit.
Eudora has online help on various topics located under the Help menu. The Modifiers and Shortcuts option under the Help menu will show a list of different keystrokes that give Eudora more functionality.
The Eudora Quick Start Guide and the complete Eudora User Manual are available at the following web page:
The following web page has some Frequently Asked Questions (FAQ) for Eudora and the Macintosh:
The following webpage has online tutorials for Eudora:
To search the Eudora Product Support Knowledge Base, go to:
