| Platform | I use: (Click to download) | Instructions | Instructions on enabling SSL/TLS |
| PC | Eudora 6.2.5 | Getting Started with Eudora 6 [PDF] Advanced Eudora 6.x [PDF] |
If you are using mail.hawaii.edu 1. Start Eudora. 2. Click on the Tools menu and select Options. 3. In the Category pane, click on Checking Mail. 4. In the right pane, under Secure Sockets when Receiving, select Required, Alternate Port. 5. In the Category pane, select Sending Mail. 6. In the right pane, click on Use submission port (587). 7. Under Secure Sockets when sending select Required, STARTTLS. |
| PC | MS Outlook 2007 |
If you are using mail.hawaii.edu: |
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| PC | MS Outlook 2000 |
Getting Started with Outlook 2000 [PDF] | If you are using mail.hawaii.edu: 1. Click on the Tools menu and select Accounts. 2. Click on the Mail tab and highlight the email account you wish to change, then click on Properties. 3. Click on the Advanced tab. 4. Please make sure there is a check next to This server requires a secure connection (SSL) for both the Incoming and Outgoing server. 5. Please enter 465 in the box for the Outgoing Server (SMTP). Port 587 does not work with MS Outlook 2000. Note: The incoming port number should have automatically changed. If not, please enter 993 for secured IMAP or 995 for secured POP. |
| PC | MS Outlook XP/2003 |
Getting Started with Outlook XP/2003 [PDF] | If you are using mail.hawaii.edu 1. Start MS Outlook. 2. Click on the Tools menu and select E-mail Accounts. 3. Select View or change existing e-mail accounts. 4. Click on Next. 5. Highlight the email account you would to edit. 6. Click on Change.... 7. Click on More Settings... 8. Click on the Advanced tab. 9. Please make sure there is a check next to This server requires a secure connection (SSL) for both the Incoming and Outgoing server. 10. Please enter 587 in the box for the Outgoing Server (SMTP). 11. Click on OK. 12. Click on Next. 13. Click on Finish to save and close this window. |
| PC | MS Outlook Express 6.x | Getting Started with Outlook Express [PDF] | If you are using mail.hawaii.edu 1. Start MS Outlook Express. 2. Click on the Tools menu and select Accounts. 3. Click on the Mail tab. 4. Select your email account and click on Properties. 5. Click on the Advanced tab. 6. Please make sure there is a check next to This server requires a secure connection (SSL) for both the Incoming and Outgoing server. 7. Please enter 465 in the box for the Outgoing Server (SMTP). 8. Click on OK. 9. Click on Close to save and close the window. |
| PC | Netscape Messenger 7.x | Getting Started with Netscape Messenger [PDF] | If you are using mail.hawaii.edu 1. Start Netscape Messenger. 2. Click on the Edit menu and select Mail & Newsgroup Account Settings.. 3. Under your email account, click on Server Settings. 4. In the right pane, enable Use Secure connection (SSL). 5. In the left pane, click on Outgoing Server (SMTP) 6. In the right pane, enter 587 for the port number. 7. In the right pane, under Use secure connection, select TLS if you are using Netscape 7.2 or Always if you are using Netscape 7.1. 8. Click on "OK" to close and save. |
| PC | Thunderbird |
If you are using mail.hawaii.edu 1. Click on the Tools menu and choose Account Settings 2. In the left pane, under your UH email account, click on Server Settings. Under the Use secure connection section, select SSL. 3. Click on the Outgoing Server (SMTP) item from the left-pane 4. Select the mail.hawaii.edu server then click on the Edit button 5. Verify that the Port is set to 587 6. Verify that the Use name and password checkbox is checked 7. Verify that your UH Username is in the User name field 8. Verify that the TLS option is selected for Use secure connection 9. Click on the OK button to close the SMTP Server pop-up 10. Click on the OK button to close the Account Settings pop-up |
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| Mac | Entourage 2004 [limited support] |
Enabling SSL for IMAP mode: 1. Go to the Tools menu and select Accounts 2. Select the UH Email account you just created and click on Edit 3. Click on the Click here for advanced receiving options button. Check the box for This IMAP service requires a secure connection (SSL). Close the window by clicking on the square in the upper left corner. 4. Click on the Click here for advanced sending options button. Check the box for SMTP service requires a secure connection (SSL). Check the box for Override default SMTP port and then type 587 in the box. Close the window by clicking on the square in the upper left corner. 5. Click on OK. You should now be able to send and receive mail via a secure connection. Enabling SSL for POP mode: 1. Go to the Tools menu and select Accounts. 2. Select the account you want to change, and click on Edit. 3. Click on the Click here for advanced receiving options button. Check the box for This POP service requires a secure connection (SSL). Close the window by clicking on the square in the upper left corner. 4. Click on the Click here for advanced sending options button. Check the box for SMTP service requires a secure connection (SSL). Check the box for Override default SMTP port then type 587 in the box. Close the window by clicking on the square in the upper left corner. 5. Click OK. You should now be able to send and receive email via a secure connection. |
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| Mac | Eudora 6.11 for OS 9 Eudora 6.2.3 for OS X |
To use port 587 on OS 9 in Eudora: 1. Start Eudora. 2. Click on the Special menu and select Settings... 3. In the left pane, scroll down and click on the SSL icon. 4. In the right pane, choose the personality you would like to change. Note: If you have more than one personality, you will need to do the following for each personality. 5. For SSL for POP, select Required (Alternate Port). For SSL for SMTP, select Required (TLS). For SSL for IMAP, select Required (Alternate Port). 6. Click on OK to save and close your changes. 7. Create a new message. In the body area, type this text: <x-eudora-setting:7211>. After you type it, it will become clickable. Double click on the text. Type 587 in the box, and click Set Setting. To use port 587 in Eudora 6.2.3 for OS X: 1. Start Eudora. 2. Click on the Special menu and select Settings... 3. In the left pane, scroll down and click on the SSL icon. 4. In the right pane, choose the personality you would like to change. Note: If you have more than one personality, you will need to do the following for each personality. 5. For SSL for POP, select Required (Alternate Port). For SSL for SMTP, select Required (TLS). For SSL for IMAP, select Required (Alternate Port). 6. In the left pane, scroll up, and click on Sending Mail icon. On the right side, check the box for Use submission port (587). 7. Click on OK to save and close your changes. |
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| Mac | Netscape Mail 7.x |
Getting Started with Netscape Mail 7.x | If you are using mail.hawaii.edu 1. Start Netscape Messenger. 2. Click on the Edit menu and select Mail & Newsgroups: Account Settings.... 3. Under each email account, select Server Settings. 4. In the right pane, please verify that Use secure connection (SSL) option is enabled. 5. In the left pane, scroll down and select Outgoing Server (SMTP). 6. In the right pane, enter 587 for the port number. 7. In the right pane, under Use secure connection, select TLS if you are using Netscape 7.2 or Always if you are using Netscape 7.1. 8. Click on OK to close and save your settings. |
| Mac | OS X Mail (Comes with OS X) |
Enabling SSL for OS 10.2: If you are using mail.hawaii.edu 1. Go to the Mail menu and select Preferences. 2. Click on the Accounts icon. 3. Select your UH account and click Edit. 4. If necessary, click on the Account Information tab. Near the bottom of the window, click on the Options button. 5. Check the box next to Use Secure Sockets Layer (SSL). In the Server Port box, type 587. 6. Click OK. 7. Click the Advanced tab. 8. Check the box next to Use SSL. Click OK. 9. Close the Preferences window by clicking on the red dot in the upper left corner of the window. If you are asked if you want to save the changes, click Save. Enabling SSL for OS 10.3/10.4 If you are using mail.hawaii.edu 1. Go to the Mail Menu and select Preferences. 2. Click on the Accounts icon 3. On the left, click on your UH Account. 4. In the right pane, click on Account Information. Under Outgoing Mail Server (SMTP), click on the Server Settings button. 5. Verify that the Outgoing Mail Server says mail.hawaii.edu 6. Enter 587 for the server port. 7. Verify that Use Secure Sockets Layer (SSL) is checked. 8. Click OK. 9. Click on Advanced. Check the box for Use SSL. 10. Close the window by clicking on the red dot in the upper left hand corner. You will be asked if you want to save the changes. Click Save. Enabling SSL for OS 10.5 If you are using mail.hawaii.edu 1. Go to the Mail Menu and select Preferences. 2. Click on the Accounts icon 3. On the left, click on your UH Account. 4. In the right pane, click on Account Information. 5. Next to "Outgoing Mail Server (SMTP)", hold down the mouse on "mail.hawaii.edu" and select Edit Server List. 6. Another window will appear. Make sure "mail.hawaii.edu" is selected in the list. Click on the Advanced button. 7. Enter 587 for the server port. 8. Verify that Use Secure Sockets Layer (SSL) is checked. 9. "Authentication" should be Password. In the User Name box, type your UH Username. In the Password box, type the password for your UH Username. 10. Click on OK. 11. In the right pane, click on Advanced (this is a different button than in step 6!). Verify that the box for Use SSL is checked. 12. Close the window by clicking on the red dot in the upper left hand corner. You will be asked if you want to save the changes. Click Save. |
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| Mac | Thunderbird |
If you are using mail.hawaii.edu 1. Click on the Tools menu and choose Account Settings 2. In the left pane, under your UH email account, click on Server Settings. Under the Use secure connection section, select SSL. 3. Click on the Outgoing Server (SMTP) item from the left-pane 4. Select the mail.hawaii.edu server then click on the Edit button 5. Verify that the Port is set to 587 6. Verify that the Use name and password checkbox is checked 7. Verify that your UH Username is in the User name field 8. Verify that the TLS option is selected for Use secure connection 9. Click on the OK button to close the SMTP Server pop-up 10. Click on the OK button to close the Account Settings pop-up |
