SSH Questions

• General
  1. What are SSH/SSL secured connections?
  2. I usually telnet from one unix system into another. Can I telnet to uhunix.hawaii.edu?
  3. Which encryption protocol will ITS use for the hawaii.edu servers?
      
• MS Windows
  1. For MS Windows, which SSH application will ITS support?
  2. I currently use the built-in telnet windows application. Will I be able to connect?
     
  3. Can I print to my desktop printer using SSH?
  4. Where can I download SSH?
  5. How do I install and use SSH?
      
• Macintosh
  1. I have Mac OS X 10.3.x, which SSH application will ITS support?
  2. I currently use NCSA Telnet 2.x. Will I be able to connect?
  3. Can I print to my desktop printer?
  4. Where can I download the SSH clients?
  5. How do I install and use the SSH clients?
     

sFTP Questions

• MS Windows
  
  1. For MS Windows, which sFTP application will ITS support?
     
  2. Where can I download SSH?
  3. How do I install and use SSH?
     
  4. When I launch the SSH client, the sFTP interface launches instead. How do I fix this?
  5. I use Dreamweaver, I can no longer transfer my files. Can this be fixed?
     
     
• Macintosh
  1. I have Mac OS X 10.3.x or later, which sFTP application will ITS support?
     
  2. Where can I download the Fugu client?
  3. How do I install and use the Fugu client?
  4. I use Dreamweaver, I can longer transfer any files. Can this be fixed?
  5. After uploading my files to uhunix.hawaii.edu, I get file permission errors when attempting to view them with a web browser. How do I fix this?

SSL/TTL Questions

• General
  1. What is SSL?
  2. What is TLS?
  3. I use Norton AntiVirus. Does it affect SSL?
      
• MS Windows
  
  1. For MS Windows, which SSL applications will ITS support?
  2. In MS Outlook, how do I enable this option?
  3. In Mozilla Thunderbird, how do I enable this option?
     
     
• Macintosh
  1. For Mac OS X 10.3 and higher, which SSL applications will ITS support?
  2. In Mac Mail, how do I enable this option?
  3. In Mozilla Thunderbird, how do I enable this option?
  4. In Entourage, how do I enable this option?

SSH Questions

• General
   
  1. What are SSH/SSL secured connections? [top]
     SSH/SSL secured connections encrypt your password over the network. This provides better protection in not allowing critical information and possible identity theft problems from occuring.
      
  2. I usually telnet from one unix system into another. Can I telnet to uhunix.hawaii.edu? [top]
     If you use the command telnet username@uhunix.hawaii.edu to connect from another unix sytem into uhunix.hawaii.edu, the command will not work. Instead, please use ssh username@uhunix.hawaii.edu. NOTE: If your unix box does not have SSH installed, then ssh username@uhunix.hawaii.edu will not work.
      
  3. Which encryption protocol will ITS use for the hawaii.edu servers? [top]
     ITS will use ssh2 for the encryption protocol.
      
• MS Windows
   
  1. For MS Windows, which SSH application will ITS support? [top]
     ITS will support Secure Shell (SSH).
      
  2. I currently use the built-in telnet windows application. Will I be able to connect? [top]
     The built-in telnet application that comes with MS Windows does not use encryption protocols. Therefore, this application will not connect to the hawaii.edu servers.
       
  3. Can I print to my desktop printer using SSH? [top]
     Yes. You may continue to print as you normally do.
      
  4. Where can I download SSH? [top]
     SSH is available for download at ftp://ftp.hawaii.edu/pub/dss/ibmpc/ssh329.exe.
      
  5. How do I install and use SSH? [top]
     Documentation on how to install SSH is available online in HTML format.
       
• Macintosh
   
  1. I have Mac OS X 10.3.x, which SSH application will ITS support? [top]
     For Mac OS X 10.3.x and later, ITS will support iTerm.
      
  2. I currently use NCSA Telnet 2.x, will I be able to connect? [top]
     NCSA Telnet 2.x does not use encryption protocols. Therefore, this application will not connect to the hawaii.edu servers.
      
  3. Can I print to my desktop printer? [top]
     Yes. You may continue to print as you normally do.
      
  4. Where can I download the SSH clients? [top]
     You may download iTerm from http://www.hawaii.edu/askus/789
      
  5. How do I install and use the SSH clients? [top]
     iTerm installation and usage instructions are available online at http://www.hawaii.edu/itsdocs/mac/iterm.pdf.  

sFTP Questions

• MS Windows
   
  1. For MS Windows, which sFTP application will ITS support? [top]
     ITS will support SSH. SSH has a built-in sFTP transfer utility.
      
  2. Where can I download SSH? [top]
     SSH is available for download at ftp://ftp.hawaii.edu/pub/dss/ibmpc/ssh329.exe.
      
  3. How do I install and use SSH? [top]
     SSH installation instructions is avaiilable online in HTML format.
       
  4. When I launch the SSH client, the sFTP interface launches instead. How do I fix this? [top]
     To fix: Open the terminal window, then close the ftp window, then click on "File menu" and select "Save Layout."
      
  5. I use Dreamweaver, I can no longer transfer my files. Can this be fixed? [top]
     If you are using Dreamweaver MX 2004 or higher, please enable the "Use Secure FTP (SFTP)" option. Older versions of Dreamweaver will not work. SSH tunneling is no longer supported.
      
• Macintosh
   
  1. I have Mac OS X 10.3.x or later, which sFTP application will ITS support? [top]
     For Mac OS X 10.3.x and later, ITS will support Fugu.
      
  2. Where can I download the Fugu client? [top]
     Fugu is available for download at ftp://ftp.hawaii.edu/pub/dss/mac/fugu.dmg.hqx. 
      
  3. How do I install and use the Fugu client? [top]
     Fugu installation instructions is available online at http://www.hawaii.edu/itsdocs/mac/fugu.pdf. 
       
  4. I use Dreamweaver. I can no longer transfer my files. Can this be fixed? [top]
     Yes. If you are using Dreamweaver MX 2004, please enable the "Use Secure FTP (SFTP)" option. Older versions of Dreamweaver will not work. SSH tunneling is no longer supported.
      
  5. After uploading my files to uhunix.hawaii.edu, I get file permission errors when attempting to view them with a web browser. How do I fix this? [top]
     For Fugu users on Mac OS X, please refer to our document Getting Started with Fugu. On page 2, please enter 22 in the port field. 

SSL/TLS Questions

• General
   
  1. What is SSL? [top]
     SSL stands for Secure Sockets Layer. This is a protocol that establishes an authenticated and encrypted session between client and server.
      
  2. What is TLS? [top]
     TLS stands for Transport Layer Security. Like SSL, TLS ensures privacy between client and server. TLS is a successor to SSL.
      
  3. I use Norton AntiVirus. Does it affect SSL? [top]
     Norton Antivirus, does not allow the sending of email through SSL. Please turn off outgoing scanning.
      
• MS Windows
   
  1. For MS Windows, which SSL applications will ITS support? [top]
     ITS will support  MS Outlook 2003, MS Outlook2007, and Mozilla Thunderbird.
        
  2. In MS Outlook, how do I enable this option? [top]
     MS Outlook XP/2003
     MS Outlook 2007
       
  3. In Mozilla Thunderbird, how do I enable this option? [top]
     Mozilla Thunderbird on page number 10.
      
• Macintosh
  
  
  1. For Mac OS X 10.3 and higher, which SSL applications will ITS Support? [top]
     ITS will support Mac Mail and Mozilla Thunderbird.
      
  2. In Mac Mail, how do I enable this option? [top]
     Mac Mail
      
  3. In Mozilla Thunderbird, how do I enable this option? [top]
     Mozilla Thunderbird on page number 7.
      
  4. In Entourage, how do I enable this option? [top]
     Instructions for enabling SSL for IMAP can be found at http://www.hawaii.edu/itsdocs/mac/entour/index.html#secureimap. Instructions for enabling SSL for POP can be found at http://www.hawaii.edu/itsdocs/mac/entour/index.html#securepop. NOTE: Entourage is not a supported application.

• Contact ITS