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NOTE: Some documents are available in multiple formats. Alternate document formats include:

  • [HTML] - the document is in HTML format and may contain embedded graphics
  • [TEXT] - the document is in HTML text-only format and does not contain any graphics
  • [PDF] - the document is a PDF file which requires the Adobe Acrobat Reader
  • If not designated, the default document format is HTML.

Frequently Asked Questions

  1. FAQ on UH Purchases of Desktop Systems
  2. ITS Computer Recommendation


  1. Google@UH Information
  2. Showing Email Detailed Headers (Full Headers)
  3. Getting Started with Mac Mail [HTML] [PDF]
  4. Getting Started with Outlook Express
    For Windows [PDF]
  5. Getting Started with Outlook 2002 and 2003
    For Windows [PDF]
  6. Getting Started with Thunderbird 2.0
    For Windows [PDF]
    For Mac [PDF]
  7. Getting Started with Pine [PDF]
  8. Pine Attachments
  9. Getting Started with Google@UH Gmail (Webmail) [HTML]
  10. Getting Started with Entourage for Macintosh OS X [HTML] [PDF]
  11. Email Quota
    How to save email offline to relieve your quota
  12. Getting Started with LISTSERV (Subcribers) [HTML]
  13. Guide to Managing a LISTSERV (Owners) [HTML]


  1. Using UNIX: Learning the Basics [PDF]
  2. Advanced UNIX Techniques [PDF]


  1. Getting Started with Windows XP
  2. Transitioning to Windows XP
  3. Installing Office 2003 Professional (Windows 2000/XP) [PDF]
  4. Installing Office XP Professional (Windows 2000/XP) [PDF]
  5. Installing MS Office 2000 Professional [PDF]
  6. Mail Merge for the PC Using Word 2000 [PDF]
  7. How to Create a PostScript File (Windows 2000/XP)
  8. PageCenter Printing using IE 6 (Windows 2000/XP)
  9. Getting Started with Windows Encryption [PDF]
  10. How to Securely Delete Electronic Information in Windows [PDF]
  11. Vista Application Compatibility Matrix
  12. Vista Tips

Hawaiian Diacritics

  1. Hawaiian Diacritics for Word [PDF]
  2. Hawaiian Diacritics for the Macintosh [PDF]

MyUH and Laulima

  1. Getting Started with MyUH [HTML]
  2. Getting Started with MyUH Calendar [PDF]
  3. Getting Started with MyUH Email [PDF]
  4. Getting Started with Laulima Group Collaboration [PDF]
  5. Laulima for Students [HTML]
  6. Laulima for Faculty [HTML]
  7. MyUH General Information [HTML]
  8. MyUH Upgrade Information [HTML]
  9. MyUH Upgrade Issues [HTML]


  1. Browser Recommendations for ITS Supported Web Applications
  2. Introduction to Web Technology
  3. Network Etiquette
  4. Browser Issues
    Pop-up blockers  
  5. Getting Started with Firefox 2
    For Windows [PDF]
    For Macintosh [PDF]
  6. Getting Started with Internet Explorer
    version 5.5/6 For Windows
    version 7 for Windows [PDF]
  7. Intermediate Internet Explorer
    For Windows
  8. Creating Personal Home Pages
  9. An HTML Primer
  10. Basic HTML Codes
  11. Writing Good HTML & Optimizing for Slow Links
  12. Advanced Features in HTML
  13. Web Glossary

Virus and Spyware/Malware

  1. An Introduction to Computer Viruses [HTML] [PDF]
  2. McAfee VirusScan
    Plus 2007 [PDF]
    Enterprise Edition v8.7i [PDF]
    Enterprise Edition v8.5i [PDF]
    Enterprise Edition v8.0i [PDF]
  3. Virex 7.7 for Macintosh OS X [PDF]
  4. Getting Started with McAfee VirusScan 8.5 for Mac [PDF]
  5. Getting Started with McAfee VirusScan 8.6 for Mac OS 10.5 (Leopard) [PDF]
  6. Using SpySweeper for Windows [PDF]

Wireless Networking

  1. UH Wireless Network
  2. Configuring Wireless for Windows XP [PDF]
  3. Configuring Linksys PC Card [PDF]
  4. Configuring ORiNOCO PC Card [PDF]
  5. Configuring Macintosh [PDF]
  6. Wireless Troubleshooting


  1. Getting Started with iTerm (Macintosh) [PDF]
  2. Installing the SSH Client v3.2.2 (Windows) [HTML] [PDF]

Secure File Transfer (SFTP)

  1. SSH Client v3.2.2 (Windows)
  2. Getting Started with FUGU (Mac OS X) [PDF]


  1. IT Security at UH

A listing of archived ITS documentation can be viewed at

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Article ID: 716
Created: Wed, 14 Feb 2007 9:07am
Modified: Tue, 01 Jul 2014 4:21pm