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Also available in general view

NOTE: Some documents are available in multiple formats. Alternate document formats include:

• [HTML] - the document is in HTML format and may contain embedded graphics
• [TEXT] - the document is in HTML text-only format and does not contain any graphics
• [PDF] - the document is a PDF file which requires the Adobe Acrobat Reader
• If not designated, the default document format is HTML.

Frequently Asked Questions

1. FAQ on UH Purchases of Desktop Systems
2. ITS Computer Recommendation

Email

1. Google@UH Information
2. Showing Email Detailed Headers (Full Headers)
3. Getting Started with Mac Mail [HTML] [PDF]
4. Getting Started with Outlook Express
   For Windows [PDF]
5. Getting Started with Outlook 2002 and 2003
   For Windows [PDF]
6. Getting Started with Thunderbird 2.0
   For Windows [PDF]
   For Mac [PDF]
7. Getting Started with Pine [PDF]
8. Pine Attachments
9. Getting Started with Google@UH Gmail (Webmail) [HTML]
10. Getting Started with Entourage for Macintosh OS X [HTML] [PDF]
11. Email Quota
    How to save email offline to relieve your quota
12. Getting Started with LISTSERV (Subcribers) [HTML]
13. Guide to Managing a LISTSERV (Owners) [HTML]
14. LISTSERV FAQ [HTML]

UNIX

1. Using UNIX: Learning the Basics [PDF]
2. Advanced UNIX Techniques [PDF]

Windows

1. Getting Started with Windows XP
2. Transitioning to Windows XP
3. Installing Office 2003 Professional (Windows 2000/XP) [PDF]
4. Installing Office XP Professional (Windows 2000/XP) [PDF]
5. Installing MS Office 2000 Professional [PDF]
6. Mail Merge for the PC Using Word 2000 [PDF]
7. How to Create a PostScript File (Windows 2000/XP)
8. PageCenter Printing using IE 6 (Windows 2000/XP)
9. Getting Started with Windows Encryption [PDF]
10. How to Securely Delete Electronic Information in Windows [PDF]
11. Vista Application Compatibility Matrix
12. Vista Tips

Hawaiian Diacritics

1. Hawaiian Diacritics for Word [PDF]
2. Hawaiian Diacritics for the Macintosh [PDF]

MyUH and Laulima

1. Getting Started with MyUH [HTML] Updated 5/22/09
2. Getting Started with MyUH Calendar [PDF]  Updated 5/22/09
3. Getting Started with MyUH Email [PDF] Updated 5/22/09
4. Getting Started with Laulima Group Collaboration [PDF] Updated 4/29/09
5. Laulima for Students [HTML]
6. Laulima for Faculty [HTML]
7. MyUH General Information [HTML] Updated 5/22/09
8. MyUH Upgrade Information [HTML] Updated 5/22/09
9. MyUH Upgrade Issues [HTML] New 5/22/09

Internet

1. Browser Recommendations for ITS Supported Web Applications
2. Introduction to Web Technology
3. Network Etiquette
4. Browser Issues
   Pop-up blockers  
5. Getting Started with Firefox 2
   For Windows [PDF]
   For Macintosh [PDF]
6. Getting Started with Internet Explorer
   version 5.5/6 For Windows
   version 7 for Windows [PDF]
7. Intermediate Internet Explorer
   For Windows
8. Creating Personal Home Pages
9. An HTML Primer
10. Basic HTML Codes
11. Writing Good HTML & Optimizing for Slow Links
12. Advanced Features in HTML
13. Web Glossary

Virus and Spyware/Malware

1. An Introduction to Computer Viruses [HTML] [PDF]
2. McAfee VirusScan
   Plus 2007 [PDF]
   Enterprise Edition v8.7i [PDF] New 10/13/09
   Enterprise Edition v8.5i [PDF]
   Enterprise Edition v8.0i [PDF]
3. Virex 7.7 for Macintosh OS X [PDF]
4. Getting Started with McAfee VirusScan 8.5 for Mac [PDF]
5. Getting Started with McAfee VirusScan 8.6 for Mac OS 10.5 (Leopard) [PDF]
6. Using SpySweeper for Windows [PDF]  New 3/02/09

Wireless Networking

1. UH Wireless Network
2. Configuring Wireless for Windows XP [PDF]
3. Configuring Linksys PC Card [PDF]
4. Configuring ORiNOCO PC Card [PDF]
5. Configuring Macintosh [PDF]
6. Wireless Troubleshooting

Telnet/SSH

1. Getting Started with iTerm (Macintosh) [PDF]
2. Getting Started with TN3270 (Macintosh) [PDF]
3. Installing the SSH Client v3.2.2 (Windows) [HTML] [PDF]
4. Installing HostExplorer 2008 for Windows [PDF]

Secure File Transfer (SFTP)

1. SSH Client v3.2.2 (Windows)
2. Getting Started with FUGU (Mac OS X) [PDF]
3. Setting up HostExplorer 2008 for secure ftp [PDF]

Security

1. IT Security at UH

A listing of archived ITS documentation can be viewed at http://www.hawaii.edu/askus/876.

• Contact ITS