Clearing your web browser's cache

Google Chrome

  1. Click the Chrome menu in the upper right-hand corner of the browser toolbar.
  2. Select More tools.
  3. Select Clear browsing data.
  4. In the dialog that appears, check Cached images and files.
  5. Use the menu at the top to select select the beginning of time to clear the entire cache.
  6. Click Clear browsing data.

Refer to Google's support article for more information.

Firefox

  1. Click on the menu button. (Three horizontal lines in the upper right corner)
  2. Select History, then Clear Recent History....
  3. Under Time range to clear select Everything
  4. In the Details menu, ensure that Cache is checked
  5. Click Clear Now.

Internet Explorer 7

(Note: CTRL-F5, is a shortcut for 'refresh' and 'clear cache')

  1. Go to the Tools menu and click on Internet Options.
  2. Click on Delete.
  3. Click on Delete files.
  4. Click Yes.
  5. Click Close, then OK.

Internet Explorer 8

(Note: CTRL-F5, is a shortcut for 'refresh' and 'clear cache')

  1. Go to the Tools menu and click on Internet Options.
  2. Under the General tab, in the Browsing history section click on Delete....
  3. In the Delete Browser History window, uncheck "Preserve Favorites website data", and check "Temporary Internet Files and website files" then click on Delete.
  4. In the Internet Options window, click OK.

Internet Explorer 9

(Note: CTRL-F5, is a shortcut for 'refresh' and 'clear cache')

  1. Press Alt + X on your keyboard.
  2. Select Internet options from the menu.
  3. Under the General tab, in the Browsing history section click on Delete....
  4. In the Delete Browser History window, uncheck "Preserve Favorites website data", and check "Temporary Internet Files and website files" then click on Delete.
  5. In the Internet Options window, click OK.

Internet Explorer 10/11

(Note: CTRL-F5, is a shortcut for 'refresh' and 'clear cache')

  1. Click on the cog icon in the upper right-hand corner of the window.
  2. Select Internet options from the menu.
  3. Under the General tab, in the Browsing history section click on Delete....
  4. In the Delete Browser History window, uncheck "Preserve Favorites website data", and check "Temporary Internet Files and website files" then click on Delete.
  5. In the Internet Options window, click OK.

Safari

  1. Go to the Safari menu and select Preferences.
  2. Click on the Privacy tab.
  3. Click on Remove All Website Data...
  4. Click Remove Now when prompted.
Please rate the quality of this answer: PoorFairOkayGoodExcellent
Not the answer you were looking for? Try different keyword combinations and if you still can’t find your answer, please contact us.
Article ID: 726
Created: Fri, 16 Feb 2007 2:56pm
Modified: Thu, 19 Nov 2015 3:06pm