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My Thunderbird email is running slow.

If you are also running McAfee VirusScan Enterprise 8.5i, uncheck "decode MIME encoded files" in the McAfee on-access scanner.

1. Right click vshield icon in the system tray.
2. Click On-access Scanner Properties.
3. Click All Processes icon in left pane.
4. Click Advanced tab.
5. Uncheck "decode MIME encoded files" in the Compressed Files section.
6. Click Apply, OK.

If this doesn't make your Thunderbird email processing faster, please contact the ITS Help Desk at 956-8883, email help@hawaii.edu, or call (800) 558-2669 toll free from the neighbor islands.
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Article ID: 753
Created: Fri, 04 May 2007 1:31pm