Web Login Service Frequently Asked Questions (FAQ)

What is the Web Login Service?

The Web Login Service provides a central place for users to enter their UH Username and password. Other authorized websites that require login services don't need to store users' passwords, providing more security for your password. Users don't have to remember various login IDs and passwords for different sites, they authenticate with their one unique UH Username and password with the central Web Login Service. In addition, using the unique username, the websites can control who can access their site and can also tailor their content to you.

It also provides an automatic login known as single-signon (SSO). After you have entered your UH Username and password once for one website, you won't need to enter it again for another website that also uses the Web Login Service. Just to be safe, some sites may override this and require that you enter your UH Username and password again. Doing this prevents someone from using your browser to get access to your information or information intended only for you.

What does "Warn me before logging me in to other sites" mean?

This security feature tells the Web Login Service that you want to be alerted to what site you are being automatically logged into. When you check the warn me checkbox you will receive a page that tells you what site you will be logging into.

Should I check the warn me box?

Yes, if you want to know what site you're being automatically logged into.

What am I logging into?

You are logging into the Web Login Service and to the site that you first visited before seeing the login page of the Web Login Service.

When you go to another site that uses the Web Login Service you will be automatically logged into that site. There are some sites that use the Web Login Service but require that you enter your UH Username and password every time that you need to login there.

How long am I logged in?

You will be able to automatically log into another site that uses the Web Login Service for up to 2 hours after the initial log in, after which you will again have to enter your UH Username and password.

Some sites may require that you enter your UH Username and password every time you want to login there. This a feature of the Web Login Service that websites may use. This is a security feature that ensures that no one else may accidentally get access to your information after you have logged out from a site.

How do I log out?

You normally click on a log out link for the site you're visiting. But if you don't quit your browser, you may be automatically logged in for up to 2 hours before again having to enter your UH Username and password.

What security issues should I be concerned about?

The disadvantage of SSO is that someone using your computer or browser can get access to your information on sites that use the Web Login Service. The Web Login Service uses a cookie to allow you to log into another website without having to enter your username and password. If you leave the browser open, someone else can access your personal information at that site. They may be also able to access your personal information at other sites that use the Web Login Service to log you in.

Always quit the browser that you are using so that cookies used by the Web Login Service are destroyed.

How secure is the Web Login Service?

The Web Login Service is very secure. It uses SSL to secure the communication between your browser and its site. No one can get your password when you type it in on the Web Login Service's login page. But you must remember that anyone using your browser may get access to your information at sites that use the Web Login Service unless you quit your browser. Some sites that use the Web Login Service may require that you enter your UH Username and password before logging in there. This is a security feature that a site can use to further protect their users.

Can the Web Login Service allow me to access non-UH services with my UH Username and Password?

Yes. The University of Hawaii is a member of the InCommon Federation. There are a growing number of Service Providers that are members of the InCommon Federation. These providers allow you to use our Web Login Service for authentication so that you may access the information and resources that they provide, for example: Research.gov and EDUCAUSE member services.

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Article ID: 758
Created: Wed, 23 May 2007 3:38pm
Modified: Wed, 26 Nov 2014 10:28am