Ask Us logo

Quick Links

Conflicts with Email Attachment Shield in Webroot Spy Sweeper 5.5

Webroot Spy Sweeper 5.5 includes a new email attachment shield feature.  This feature causes conflicts with McAfee VirusScan Enterprise and may slow down your computer when sending email with attachments. To resolve the conflict, disable the email attachment shield in Spy Sweeper.

1. Right click on the Spy Sweeper icon in the system tray.
2. Click on Shields in the pop up menu.
3. Click on Email Attachments tab.
4. Uncheck "email attachments" under Email Attachments Shield.
5. Close Spy Sweeper.

Note: you will need to be logged in with an account with administrative privileges to make this change in Vista.
Please rate the quality of this answer: Poor Fair Okay Good Excellent
Not the answer you were looking for? Try different keyword combinations and if you still can't find your answer, please contact us.
Article ID: 810
Created: Tue, 26 Jun 2007 10:01am
Modified: Tue, 18 Mar 2008 2:27pm