Setting up UH Mail in Mac Mail

This document shows how to set up your UH mail in the Mac mail app available in all ITS supported versions of macOS. This tutorial is based on macOS 10.13 but the processes should be similar in other supported versions. For in depth instructions on how to use Mac Mail, please visit Apple’s support website at https://support.apple.com/mail

There are two methods to set up UH Mail within the Mac Mail app:

 Method 1: Setup through Gmail

  1. Launch the mail app
    • If this is not your first time, go to the Mail menu and select Preferences. Click on the Accounts icon, then click on the + button in the bottom left corner of the window.
  2. On the “Choose a Mail account provider…” screen, select Google and click Continue.

  3. Enter your full UH email in the sign in screen, then click Next.

  4. You will then be prompted for your UH Username and password. Fill out the appropriate information and click Log in.

  5. Mac Mail should now be setup to receive UH emails.

Enabling IMAP (Optional)

If you want more fine tuned controls of what labels can appear in the Mac Mail app, you may want to consider enabling IMAP in gmail. Instructions on how to enable IMAP can be found here.

 Method 2: Setup through IMAP

  1. Before setting up your mail using this method, make sure that IMAP is enabled and allow “less secure apps” on your account. You can find instructions on how to do that on the following websites:
  2. Launch the mail app
    • If this is not your first time, go to the Mail menu and select Preferences. Click on the Accounts icon, then click on the + button in the bottom left corner of the window.
  3. On the “Choose a Mail account provider…” screen, select Other Mail Account... and click Continue.

  4. On the following menu, fill in the menu fields as follows:
    • Name: your name
    • Email Address: <username@hawaii.edu>
    • Password: your UH password

  5. When you click Sign in, you should receive the following error in red:
    • Unable to verify account name or password
  6. On the following menu, fill in the menu fields as follows:
    • Email Address: <username@hawaii.edu>
    • Username: Leave blank
    • Password: your UH password
    • Account: IMAP
    • Incoming Mail Server: imap.gmail.com
    • Outgoing Mail Server: smtp.gmail.com

  7. Click Sign In
  8. Mac Mail should now be setup to receive UH emails.
Please rate the quality of this answer: Poor Fair Okay Good Excellent
Not the answer you were looking for? Try different keyword combinations and if you still can’t find your answer, please contact us.
Article ID: 850
Created: Wed, 19 Sep 2007 3:14pm
Modified: Fri, 08 Feb 2019 10:26am