To report a suspicious email saying it's from the University of Hawaii and asking for confidential information:
FIRST: Check to see if the phishing attempt has already been reported by looking at the Security Alerts listing on http://www.hawaii.edu/its/
- If the suspicious email is claiming to be another organization, e.g., credit union, bank, etc., forward it to the abuse team of that company. There is no need to forward other company's phishing scams to phishing@hawaii.edu
- forward a copy of the message with full mail headers to phishing@hawaii.edu
[to get full mail headers, please see http://www.hawaii.edu/askus/895 ]
- if the email is general spam you can set your account to filter it out as spam. See http://www.hawaii.edu/askus/571 for details on how to manage your spam.
To prevent compromises:
- NEVER send your password or other confidential personal information in response to email. No responsible entity requests information this way.
-
DO NOT REPLY to suspect mail. It just demonstrates that you're a live target.
-
make sure you're up-to-date with all operating systems (e.g. Windows) updates
-
make sure you're up-to-date in any anti-virus and anti-spyware updates
-
-
don't save passwords to your email account on your system, it might take a few more seconds to login manually, but it might save you hours of time cleaning up after a compromise
If you suspect that you are compromised...
This article is part of the
Spam at the University of Hawaii article.
Not the answer you were looking for? Try different keyword combinations and if you still can't find your answer, please
contact us.
Created: Sun, 02 Mar 2008 12:39pm
Modified: Mon, 10 Aug 2009 12:26pm
