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Reporting a suspicious email regarding University of Hawaii


To report a suspicious email saying it's from the University of Hawaii and asking for confidential information:

FIRST: Check to see if the phishing attempt has already been reported by looking at the Security Alerts listing on http://www.hawaii.edu/its/

To prevent  compromises:

  • NEVER send your password or other confidential personal information in an email message, even in reply to a message that appears 100% genuine. No responsible entity requests information this way.
  • DO NOT REPLY to suspicious or spam mail. It just tells the spammers/hackers that they've hit a valid email address.
  • if you receive a message asking you to "reactivate your account" or "get more email quota", DO NOT click on the weblink and enter your username and password
  • make sure you're up-to-date with all operating systems (e.g. Windows) updates
  • make sure you're up-to-date with any anti-virus and anti-spyware updates
  • don't save passwords to your email account on your system, it might take a few more seconds to login manually, but it might save you hours of time cleaning up after a compromise

 If you suspect that you are compromised...

 

This article is part of the Spam at the University of Hawaii article.
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Article ID: 898
Created: Sun, 02 Mar 2008 12:39pm
Modified: Mon, 18 Nov 2013 2:18pm