Your search for "policy/" returned 54 results
  1. UH Account Privacy Policy
    Under normal circumstances, email is considered private and is not subject to audit or review except as stated in UH Executive Policy E2.210: “Use and Management of Information Technology Resources”. UH Systemwide Policies and Procedures
  2. Information Security Policy (E2.214)
    Prepared by Office of Vice President for Information Technology & CIO and the Office of Vice President for Legal Affairs and University General Counsel Please click the following URL for the most recent version of the University of Hawai‘i
  3. Policies
    Use and Management of Information Technology Resource Policy (E2.210): Please Read and understand the responsibility of owning and using an account here at UH. Student Conduct Code
  4. How do I request a new LISTSERV list?
    Login to the LISTSERV request page with your UH username and password. Follow the instructions on the page. You will need to supply a name for the new list (must include a hyphen), provide a description, and select one of the configur
  5. Basic Online Services for Students, Faculty, and Staff
    Your UH Username is valid for the duration of your affiliation with the University of Hawaii. Students must be currently enrolled in good standing; faculty and staff must be current employees of UH. For eligibility requirements and procedures for obt
  6. Spaces for Google@UH Chat
    Spaces in Google@UH Chat can be used to communicate with a group of people or an organization about a topic, project, or shared interest. For example, you can create a space to discuss timelines for a future marketing campaign. With spaces you can:
  7. Purchasing Computers for UH Departments
    This article Askus 1264 is intended for UH departmental computer purchases. UH departments may use either the NASPO ValuePoint Contract Price List 24-03 or follow UH Small Purchasing procedures (APM A8.250). The State Procurement Office (SPO) issued
  8. UH POLICY: Official Campus Domain Names
    The chancellors of the 10 University of Hawaii campuses decided in 2002 and subsequently reaffirmed standardization of campus domain names as follows:manoa.hawaii.eduhilo.hawaii.eduwestoahu.hawaii.eduhawaii.hawaii.eduhonolulu.hawaii.edukapiola
  9. How to Turn on Google Consumer Apps for Your Google@UH Account
    Open your web browser to Figure 1. Google@UH Consumer Apps Click the Login button. Login with your UH Username and password, for which you want to turn on Consumer Apps.
  10. UH Account Closure
    Students, Non-retiring Faculty/Staff, and UH Affiliates Retiring Faculty/Staff, and Emeriti Deceased Student or Employee/Affiliate UH Account Termination Student, Non-retiring Faculty/Staff, and UH Affiliate Students who ar
  11. 'Ohana Google@UH Storage Policy and Quotas
    This AskUs article applies specifically to Google@UH Storage Limitations and Quotas for our 'Ohana users (users who are no longer active students, staff, faculty, or other affiliates). If you are an active student, staff, faculty, or affiliate, pleas
  12. IT Security @ UH
    General Information Getting your PC unblocked on the UH Network Password Guidelines Securely Deleting Electronic Information Securing Your Desktop Compute
  13. Google@UH Storage Policy and Quotas
    In 2021, Google announced a new storage policy which will move our Google domain from unlimited storage to pooled storage across all Google@UH accounts by July 2024. This means that each Google@UH account’s use of Gmail, Drive, and Photos, in a
  14. Securing your Computer & Protecting your Information
    [Print Friendly Version]   Use of all University of Hawaii information Technology Resources are governed by UH Executive Policy: E2.210 — Use and Management of Information Technology Resources.  Continued use of your UH Use
  15. Google@UH Documentation
    Google@UH Services and Terms Google@UH is the University of Hawaii's implementation of Google Workspace for Education. Google@UH Services are provided to UH users for instituational use and by using Google@UH Services, users agree to abide by&n
  16. Copyright in the Digital Age
    Intellectual property is the lifeblood of a university, and all members of the university community should respect the work of others inside and outside the academy. University of Hawaii Executive Policy E2.210: "Use and Management of Informatio
  17. Online Services for 'Ohana
    ‘Ohana is Hawaiian for "extended family" and is very inclusive. At the University of Hawaii, ‘Ohana refers to the group of individuals consisting of alumni, former faculty or staff, and former University department affiliates wh
  18. Sensitive Information Paper Document Disposal
    Sensitive information is defined in UH Policy E2.214 and includes information like social security number, student records, health information, personal financial information, drivers license numbers, etc. If sensitive UH information is disclosed it
  19. DMCA Takedown Procedures at UH
    A Digital Millennium Copyright Act (DMCA) infringement notice (also known as a DMCA takedown notice) is sent to the University when unauthorized copyrighted materials are found by copyright owners and/or their agents.  The takedown notice includ
  20. UH Account Management and Changes
    You must activate your UH account before you can use your UH Email (Note: This was called an UH Email Account previous to September 2004). After your UH account is activated, your email address is your UH username with (e.g. the username
  21. ITS Data Backup Policy
    The following information is provided to help users of Information Technology Services (ITS) systems understand the nature of the ITS backup procedures and the availability of information beyond the date on which it is deleted by the users. ITS back
  22. List Owner's Responsibilities
    A list owner is entrusted with its members’ personal information (email address and name), and this carries certain responsibilities with regards to ensuring privacy and security. You must determine what level of security is most appropriate fo
  23. Google@UH Consumer Apps FAQ
    Under an agreement with Google, the University of Hawaii (UH) offers two types of Google applications through Google@UH: Core applications (Core Apps) and Consumer applications (Consumer Apps). To use the Consumer Apps with your Google@UH account, yo
  24. Virtual Server: File Level Backup Policy
    The following information is provided to help virtual server customers of Information Technology Services (ITS) Managed Services understand the nature of the backup procedures if they choose the ITS offered backup service. Virtual servers are requi
  25. UH Account Requirements
    Account Eligibility Username Rules and Guidlines Account Eligibility You must be a faculty, staff, or registered student with University of Hawai'i to obtain a UH Username. Emerti faculty and UH affiliates are also allowed. Your UH U
  26. UH Student Account Information
    Creating Your UH Account You may request your UH Username online from the UH Username Management page by clicking on the "Get a UH Username!" link. Your UH Username should be ready within six minutes. Most services, such as MyUH, will be a
  27. Approval letter template for requesting the use of a domain name on the UH network
    <insert campus/division logo here> <date> TO:        <name>            <Chancellor | Vice President> FROM:    
  28. IT POLICY: UH System Level Domain Names
    UH system level units and programs as well as multi-campus programs and initiatives may request a system level domain name in the form: All other units, programs and initiatives must create their subdomain in their respective c
  29. UH Staff/Faculty Account Information
    Creating Your UH Account You may request your UH Username online from the UH Username Management page by clicking on the "Get a UH Username!" link. Your UH Username should be ready within six minutes. Most services, such as MyUH, will be a
  30. Virtual Server: ITS Customer Backup Policy (non-ITS Backup Solution)
    This is a summary of the ITS Customer Backup Policy if customers choose NOT to have their servers backed up by ITS and have their own backup solution. ITS now requires backups for all Virtual Servers. For customers seeking a backup solution outside
  31. UH Affiliate Account Information
    Creating Your UH Account Before you can get your UH Username from the online request system, ITS requires a memo from your sponsoring UH department or office on departmental letterhead identifying you and officially requesting that you have access t
  32. IT POLICY: UH System Level Website Domain Names
    UH system level units and programs as well as multi-campus programs and initiatives may request a system level URL. All UH System URL requests will be categorized within a logical site structure, be it organizational (unit, department, office) or th
  33. Securing Network Printers and Multi-Function Devices
    Network Printers and Multi-Function Devices (MFD) are common in offices because they provide the ability to copy, print, scan, and fax from one central machine that is shared by many. The MFD's typically store information and are connected to the ne
  34. UH ITS SurveyShare
    UH SurveyShare √ SurveyShare Features √ Request a SurveyShare Account √ Institutional Review Board √ Broadcasting √ Frequently Asked Questions (FAQ's) √ Resources √ Contact Information The Universit
  35. Network Etiquette
    Certain situations call for proper protocol to be observed. In bowling, one does not interrupt the person bowling in adjacent lanes by throwing the ball while they are already in the process of doing so. In tennis, returning a ball that is obviously
  36. Protecting Sensitive Information at UH
    The University of Hawai?i (UH) is an extensive and multifaceted organization dedicated to the highest standards of scholarship and service, which requires an open flow of information and communication. Unfortunately, over the last decade, the emergen
  37. UH POLICY: Non-EDU Domain Names on UH Network
    University of Hawaii units are expected to use a domain name for all services provided by the University.  This makes it clear that the University is providing the resources to support the service.  Non-university activities shou
  38. IT Policy and Guidelines: UH Manoa Wireless Networks
    As with all shared resources of the University, policies and guidelines are established to ensure equitable and reliable access to limited resources for all members of the University community. The UH Manoa network infrastructure is considered to be
  39. Personal Home Page Policies
    The server that the UH Personal Home Pages resides on is administered by Information Technology Services (ITS) and is intended to allow faculty, staff, and students space to create personal home pages. We wish to retain the ability to publish pages f
  40. Open Source Software Alternatives
    This is a brief list of open source software alternatives for paid consumer software suites and applications. The information is provided for convenience and does not implicitly or explicitly constitute an endorsement or recommendation for any of the
  41. Digitally Signing PDFs using Acrobat DC
    Electronic or digital signing must adhere to University policies, including EP 2.218. Using a Digital ID to sign a PDF What is a Digital ID? A digital ID is like an electronic driver’s license or passport that proves your identity. A digital
  42. Google@UH Add-on Storage
    Information Technology Services (ITS) has established a program to provide add-on storage for Google@UH (Google Drive, Gmail) for a fee. This add-on storage is in addition to the allotted storage quotas provided to all Google@UH accounts. Active UH f
  43. UH and the NASPO ValuePoint contract
    The State Procurement Office (SPO) issued a new SPO Price List Contract No. 24-03 named "NASPO ValuePoint Computer Equipment (Desktops, Laptops, Tablets, Servers, Storage, Including Related Peripherals & Services)". The most current re
  44. ITS Computer Support Policy
    The Information Technology Services (ITS) Client Service and Operations Center section provides technical support to Supported Users systemwide through the ITS Help Desk. Contact the ITS Help Desk for support by calling 808-956-8883 (Oahu) or toll fr
  45. McAfee compatibility on macOS Mojave 10.14 and later
    How has the installation procedure for new installs changed with newer versions of macOS? Starting with macOS 10.13 (High Sierra) and extending to macOS 10.15 (Catalina), when an application tries to enable a system extension during installati
  46. UH Device Registration Program
    Annual Device Registration Requirements All servers (such as email, web, FTP, or other file services) operating on the University of Hawaiʻi network must be: Reported in the Device Registration database Continually scanned and remed
  47. Security (or lack of it) on the Internet
    The modern age of surfing the internet has produced many ways for unwanted email (spam) to get to you. Some are annoying by sending you unwanted information about a product being sold, but others more recently are highly invasive with potential of id
  48. The UH Identity Management System
    The University of Hawai'i Identity Management System (UHIMS) collects and consolidates information concerning people associated with the University so that UH may better establish and manage a single, permanent identity for each person. This unique i
  49. Creating Personal Homepages
    Welcome to Creating Personal Homepages. One of the privileges of having a UH Username is that you are allowed to create a personal homepage in your account that is viewable to the world. PLEASE READ! Pages which include offensive images or sounds
  50. Virtual Server: How to Install and Configure Backups (Bacula) on a RHEL Server
    SUMMARY The Bacula Enterprise Edition (BEE) backup service is the optional daily backup service listed in the ITS VMware Hosted Solutions page. Backups are file level only. If you are a virtual server customer and have purchased the daily
  51. UH File Drop
    What is UH File Drop? UH File Drop is a service for the UH community for allowing transfer of large files (up to 999MB) to others in UH and/or people unaffiliated with the University. It is recognized that there is a growing need within the
  52. ITS Service Level Agreement - Virtual Server Hosting Service
    Description The Virtual Server Hosting Service provides the UH community with access to virtual servers running a Red Hat Enterprise Linux (RHEL) or a Microsoft Windows operating system. ITS utilizes a VMware cluster for the provisioning of the virt
  53. ITS Service Level Agreement - Co-Location Service
    What is “Co-Location?” “Co-Location” is an ITS service that allows departments and researchers at the University of Hawaii to locate and operate their computing hardware inside professionally maintained data centers on the Ma
  54. Virtual Server: How to install and configure backups (Bacula Enterprise) on a Windows Server
    SUMMARY: The Bacula backup service is the optional daily backup service listed in the ITS VMware Hosted Solutions page. Backups are FILE LEVEL only. If you are a VM customer and have purchased this service, a client will need to be configured on y