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SOCIAL SERVICES


Aloha United Way 211

Aloha United Way can help you easily find information and referrals on everything from crisis intervention and counseling to job training, education programs and child care. By calling 2-1-1 you will be advised of specific programs/departments that will be able to serve specific needs and answer your questions. Call for information about food stamps and food pantries in your area.
Office hours are from 7AM-7PM, Monday - Friday, call 2-1-1 or directly at 536-1951.

Human Services


  • Department of Human Services
    The application for State Cash Assitance, Food Stamps, and Medical (via Quest) can be found on the DHS website (right hand column). YOU MUST PRINT OUT & MAIL the completed forms to Dept. of Human Services.

  • Where to Send Completed Application: From the far right hand column on the DHS Website, scroll down toward the bottom of the page to the "Benefit, Employment & Support Services (BESSD)" section, then click on "Benefits Offices Statewide" OR call the Statewide Public Assistance Info-Line (643-1643), they will also give you the address (or verify correct address), but it's a very long message.

  • The annually updated Federal Poverty Level (FPL) guidelines can be found here.

  • For a quick overview of a DHS cash assistance payment grid, check out this table based on family size for DHS Cash Assistance. (effective 01/11)

  • Quest-Keiki / State Children's Health Insurance Program (S-CHIP)
    Health Coverage for children whose parents meet the income guidelines. Their goal is to make sure all of Hawaiʻi’s children and youth have health insurance. This site provides your Children’s Health Insurance Program (CHIP) income guidelines, applications and telephone numbers. Click on "Library of Forms" for Quest application.

  • Quest-Adult
    This website has a downloadable form-fillable application for Quest-Adult. Addresse for mailing application is included on pg. 12. Quest-Adult income eligibility is 133% of Federal Poverty Level (FPL) for household. Annually updated FPL is available on the DHS website (right hand column). Office phone numbers for each island can be found here. For Oahu, call 587-3521 (Honolulu) or 692-7364 (Kapolei).

  • Community Health Centers provide low cost and sliding scale medical care. Low-income adults that do not qualitfy for Quest may want to check them out.

  • WIC (Women, Infants and Children Nutrition Program)
    WIC is a Special supplemental Nutrition Program. The participants are either pregnant, breastfeeding, or postpartum women, and infants and children under five who meet the income guidelines and have a medical or nutritional risk. You must live in Hawaiʻi (including military, immigrant and foreign students). Find the closest WIC location near you: Hawaiʻi WIC Clinic Locations

  • SNAP (Food Stamps) Pre-Screening Tool
    To check your eligibility and benefit levels for the Supplemental Nutrition Assistance Program (SNAP) use their online
    Pre-Screening tool.
    Please note that this Pre-Screening Tool is not an application for SNAP. To apply, complete the DHS application available on the DHS website, click on "Application Form (print only) - Government Benefits."
    For questions about Food Stamps eligibility, call Helping Hands Hawaiiʻs SNAP office at 440-3832 (Oahu); 268-2760 (Maui); 938-7239 (Hilo); 217-5129 (Kona).
    Helping Hands Hawaiiʻs main phone: 536-7234, dial 0 for operator assistance.

  • Oahu Food Pantries: up-to-date information available from Aloha United Way, call 2-1-1 and be prepared to give information about your area.

Unemployment Benefits

  • Tele-File
    File for unemployment benefits over the phone at 643-5555 (statewide number). They are open Monday through Friday, 7:45AM - 4:00PM Note: Students who work for the University of Hawaiʻi as student assistants do not qualify for unemployment benefits.
  • Work Hawaiʻi
    Work Hawaiʻi is the lead agency for Oʻahu Work Links. Work links offer free services for job seekers and is a partnership of the states workforce Development Division, Honolulu’s Work Hawaiʻi, Alu Like Inc., and the Honolulu Community Action Program. This site provides an intake registration form, a list of services, locations, and phone numbers.
  • University of Hawaiʻi Employment Training Center-Office of Student Services
    The training center serves the community by providing short-term, career focused education and training in a flexible, learner-centered and supportive environment. Log on to get more programs (e.g. Auto, office, nursing assistant), information, resources, and student services. Call 844-2365 for more information.
  • Goodwill Industries
    Providing training and job placement. Log on and checkout their programs and services in job placement, career counseling, and vocational skills training. Call 524-6701 (Oʻahu) or 961-0307 (Hilo) for more information.

Food, Clothing, and Family Assistance

  • Catholic Charities Hawaiʻi
    Helping people help themselves through immigrant, elderly, and family services. You can find detailed information on their website by clicking on Select a Program or Service. Call 521-4357 for more information.

Family Support

  • The Parent Line
    Free statewide confidential line that offers support and information to parents and other caregivers. Services include behavior and development, and family concerns. Check out the Parent Resource Guide a very useful directory for parents of small children. Call 526-1222 or (800) 816-1222 for more information.
  • Alu Like Inc.
    Services for Native Hawaiʻians who are committed to achieving their potential for themselves, their families, and communities. Call child care assistance at 535-1300 for more information.
  • Legal Aid Society of Hawaiʻi
    A non-profit law firm dedicated to assisting the low to moderate income community. Website includes information on how to apply for services, view affordable rental listings, find self-help material, and social services in your area. Site also recommends Affordable Lawyers Project for those who do not qualify for assistance from Legal Aid, also provides public benefits clients and caseworkers information regarding public benefits in Hawaiʻi. Intake hotline: Monday-Friday 9:00AM - 11:30AM and 1:00PM - 3:30PM at 536-4302 or (800) 499-4302 on the neighbor islands. Honolulu office is located at 924 Bethel Street during those same hours.
  • Family Help in Hawaiʻi
    A great site on resources for Hawaiʻi’s Youth. Site provides guides to Mental Health Services in Hawaiʻi, Healthy Food, and help for crime victims, substance abuse treatment, Juvenile Justice chart, sex offender registry violates due process, Hawaiʻi High court rules, and special education. Links to Hale Kipa Youth services and Hawaiʻi National Guard Youth Challenge Academy also found here.
  • Child and Family Services
    A private organization that provides human services. They provide behavioral health services to children and their families including counseling and residential programs. Adult services include employment assistance, gerontology programs, and domestic violence shelters and programs. Child services include child abuse prevention, adoptions and childcare. Main office number: 1-808-681-3500. Located at 91-1841 Fort Weaver Road, Ewa Beach, HI 96706-1909.