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2008 Logic and Science of Service Conference

June 19, 2008 - June 21, 2008
Hilton Hawaiian Village Beach Resort & Spa

As the global economy continues to evolve, advancing information technologies lower the cost and increase the speed of communication and, at the same time, increase the dynamics and complexities of exchange. Understanding exchange and its implications in this information-intensive, interdependent, global context and assessing its impact on individuals, firms, nations, and cultures points toward the need to rethink issues of wealth and wellbeing.

Take advantage of this opportunity to join scholars from around the world for this high impact conference (formerly known as the Art and Science of Service). Thought leaders from many countries including Argentina, Brazil, the Czech Republic, Finland, France, Germany, Hong Kong, Japan, Norway, Portugal, Singapore, Spain, United Kingdom, and the United States, will be discussing the evolution of service-centered research, including service-dominant logic and service science, by sharing cutting-edge research findings and engaging the audience in discussions about this research.

Featured Speakers Include

C.K. Prahalad

Author of The Fortune at the Bottom of the Pyramid (2004) (co-authored with Stuart Hart) and The Future of Competition: Co-creating Unique Value with Customers (2004) (co-authored with Venkatram Ramaswamy), among others.

Satish Nambisan

Author (with Mohanbir Sawhney) of the Global Brain (2008) who will speak on developing a roadmap for innovating faster and smarter in a networked world.

Richard Alm

Senior Economics Writer at the Federal Reserve Bank of Dallas, who will report on a large scale and high impact study on the Global Service Economy.

Pamela Samuelson

Richard M. Sherman Distinguished Professor of Law at UC-Berkley and visiting professor at Harvard University, will speak on the legal issues surrounding intellectual property rights for service innovations.

The annual Logic and Science of Service Conference began in 2005 as the Art and Science of Service, responding to the need for this transdiciplinary approach by addressing business issues in service and providing a forum for discussion and learning among both scholars and practitioners. The conference is co-sponsored by the IBM Almaden Research Center, which has been actively promoting the development of “Service Science.” The 2008 conference continues this development and expands the discussion of service science by emphasizing changes in the global economy such as globalization, competing through knowledge and service, the pervasive growth of outsourcing, and the increasing interdependence among organizations and individuals.

A special feature of this conference is its tradition of including everyone in active dialog with the presentation and plenary speakers about the issues of relevance to those in attendance with the goal of providing a genuine and beneficial learning experience.

Conference Co-Chairs

Stephen L. Vargo, University of Hawaii at Manoa
Robert F. Lusch, University of Arizona

Event Sponsor
Shidler College of Business, UH Manoa

More Information
Stephen Vargo, 956-8167, svargo@hawaii.edu, http://www.shidler.hawaii.edu/LSS, Registration Form (PDF)


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