Troubleshooting Response Team

ITS

The UH System provides a help-desk operation for troubleshooting problems. The Information Technology Services help-desk can be reached at: 956-8883 or 800-558-2669 Toll free from neighbor islands

COE Tech and Distance Programs

Login to the COE Portal. On the Support Tab, complete a Techl Support Request.  This is the fastest way to get assistance from Technology and Distance Programs staff, as any phone calls or emails will need to be added in support system prior to response. Your request is immediately brought to the attention of staff and you will be kept abreast of the resolution process via email. If your network connection is down, or you are away from a computer you can dial 956-3635.

CRDG/Education Lab School
Faculty and staff in CRDG

Mike Shiroma
IT Specialist
Email: smichael@hawaii.edu
Tel: 808.956.7833