FREQUENTLY ASKED QUESTIONS

  1. How do I find the item I want on the web site?
  2. How do I place an order?
  3. What is the shipping and handling rate for an order?
  4. How do I pay for my order?
  5. What is your return policy?
  6. How can I obtain more information about the CRDG curriculum I am interested in?
  7. Can I review a textbook before buying it to make sure it fits into my school’s curriculum?

1. How do I find the item I want on the web site?

In order to find an item, you may browse our online catalog. Our catalog lists prices, titles, and ISBN numbers.

2. How do I place an order?

There are 4 ways that you can place an order with CRDG; online, by mail/fax, by telephone, or by walking into our CRDG Marketing & Publication Services (MaPS) office.

Online (Go to Online Order Form )
Our products may be purchased via our web site.  Once you submit your order, you will be able to submit your credit card payment via a secure server.

By Mail/Fax
Click here for a CRDG order form.
Please ensure that your order form is ready to process by double-checking that the following information is complete:

  • Purchase order number or payment information
  • Billing address (if different from shipping address)
  • Contact phone number
  • Email
  • Date required for shipment to arrive
  • Quantity
  • Title(s)

Mail to:
Curriculum Research & Development Group
Marketing & Publication Services (MaPS)
Castle Memorial Annex
1776 University Avenue
Honolulu, Hawai`i 96822

Fax: 808-956-6730.

By Telephone
To place an order by phone, call between 8:30 a.m. and 4:30 p.m. Hawai`i Standard time (HST), Monday through Friday. You will need to provide the information listed above.

Telephone: 800-799-8111 (toll-free) or 808-956-4969

Walk-in
Customers are welcome to visit our office to purchase products during our office hours, 8:30am – 4:30pm. We are closed weekends and holidays.  For large orders, we recommend you call in advance.  We are located at the following address:

Curriculum Research & Development Group
Marketing & Publication Services (MaPS)
Castle Memorial Annex
1776 University Avenue
Honolulu, Hawai`i 96822

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3. What is the shipping and handling rate for an order?

Our shipping and handling rates are as follows:

  • 10% of total order for delivery in 6-8 weeks
  • 15% of total order for delivery in 5-10 business days
  • 35% of total order for delivery in 3 business days
  • Minimum charge of $6.00 per order
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4. How do I pay for my order?

We accept payment via cash (walk-in only), check, credit card (MasterCard or VISA), or purchase order.  Please make checks and purchase orders payable to CRDG. 

Curriculum Research & Development Group
Castle Memorial Annex
1776 University Avenue
Honolulu, Hawai`i 96822

Phone: 1-800-799-8111 (toll free) or 808-956-4969

Fax: 808-956-6730

Email: crdg@hawaii.edu

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5. What is your return policy?

All sales are final.  If your materials are received damaged or defective, contact us on how to exchange your merchandise.

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6. How can I obtain more information about the CRDG curriculum I am interested in?

To request more information on a particular curriculum, please go to the Projects & Programs section by clicking here.

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7. Can I review a textbook before buying it to make sure it fits into my school’s curriculum?

CRDG provides examination copies to teachers and others who are interested in reviewing our curriculum. Our examination period is 60 days. After 60 days, you may either purchase the materials or return them to us. Returned books must be in sellable condition.

To request for an examination copy, please contact us.

For any other questions, please contact us.

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