FREQUENTLY ASKED QUESTIONS

01. How do I obtain a copy of my UH transcript?

You can find instructions for requesting a UH transcript at the UH Admissions & Records website, http://www.hawaii.edu/admrec/records.html.

Questions regarding transcripts may be sent to records@mail.admrec.hawaii.edu or call (808) 956-5562 or toll free, (800) 823-9771.

02. Will my grades be mailed to me? How do I view my grades?

UH Manoa no longer mails grade reports to students. To view your grades, go to MyUH Information & Services Portal (https://myuhportal.hawaii.edu). Login and select Academic Services “Student Records” and view “Final Grades.”

03. I registered for a course on the University Laboratory School (or University of Hawai‘i) campus. Where can I park?

Parking is available for $3 per entry in either the UH Parking Structure on in the smaller visitor lot across from the University Laboratory School near Sinclair Library. For more information on parking and transportation options, visit the UH Transportation Services website at http://www.hawaii.edu/parking/.

04. I will need housing while I attend a course. Is there housing available?

If your course is offered for UH credit, you are eligible to stay in UHM Campus Housing. CRDG’s courses fall under the varied dates category, since we do not follow the standard summer terms. All housing arrangements and payments are the responsibility of the participant. For more information and a fee schedule, please visit the Summer Housing Information website at http://www.outreach.hawaii.edu/summer/campus_services/housing.asp.

05. What does my CRDG course fee include?

The CRDG course fee covers the cost of instruction as well as course materials. Most program-specific CRDG courses include one teacher’s set of that program’s materials. Contact CRDG to inquire about the materials that are included with your course. Course fees do not cover accommodation and transportation costs.

06. Can I withdraw from a CRDG course after I registered?

Please contact our office as soon as possible if you will not be able to attend this course. Our withdrawal policy is as follows:

If you withdraw from a course

Six (6) weeks or longer before the first day of the course.
   Participant may be refunded their CRDG course fee without penalty.

Less than six (6) weeks before the first day of the course.
   Participant may be refunded their CRDG course fee, less
   – a $30.00 administrative fee

Ten (10) working days or less before the first day of the course.
   No Refunds.

07. What is a CAF and do I have to pay both fees?

If your course is offered for UH credit, you must pay both the CRDG course fee and the Outreach College College Administrative Fee (CAF).  The CAF is the administrative charge UHM Outreach College charges to process your credit paperwork.  It is non-refundable.

If you have any other questions, please contact us at crdg@hawaii.edu or at 1-800-799-8111.

Curriculum Research & Development Group
University of Hawai`i
1776 University Avenue
Honolulu, HI 96822-2463
Phone: 800-799-8111 (toll-free) or 808-956-4969
Fax: 808-956-6730