BUSN 161B :: Customer Service: Basic Concepts
Spring 2014 @Kauai CC

CRN: 40234
Credit Hours: 1
Instructor: Elli Gorman
egorman@hawaii.edu
Instructional Mode: Online
Dates: 02/19/2014 - 03/21/2014
Course Description: This course covers basic customer service concepts, which include gaining customer loyalty, handling difficult customers, and exceeding customer expectations.
Updated: Tuesday, November 26, 2013 12:21:18