BUSN 161B :: Customer Service: Basic Concepts
Spring 2014 @Kauai CC

CRN:
40234
Credit Hours:
1
Instructor:
Elli Gorman
egorman@hawaii.edu
Instructional Mode:
Online
Instructional Mode:
Online
Dates:
02/19/2014 - 03/21/2014
Course Description:
This course covers basic customer service concepts, which include gaining customer loyalty, handling difficult customers, and exceeding customer expectations.
Updated:
Tuesday, November 26, 2013 12:21:18