HOST 152 :: Front Desk Operations
Fall 2014 @Hawaii CC

CRN: 17600 (E. HI), 17601 (W. HI)
Credit Hours: 3
Instructor: Aaron Whiting
934-2555 (Ph)
(808) 974-7755 (Fax)
Course URL:
Instructional Mode: ITV
Dates: 08/25/2014 - 12/17/2014
11:00am- 12:15am
Origination Site: HawCC
Receive Sites: West Hawaii
Course Prerequisites: PreReq: Placement in Eng 20R or placement in ESL 9 or higher
Course Description: Study of philosophy, theory, equipment, and current operating procedures of a hotel front office, concentrating on development of human
relation skills necessary for effective guest and employee relations and the technical skills necessary to operate a manual and computerized
front office operation.
Textbooks: 1) Managing Front Office Operations (with certificate exam), 7th edition (REQUIRED)
By: Kasavana
Publisher: Educational Institute
ISBN: 9780866122658
Additional Notes: Tests and other work will be done via the internet; access to the internet is required.
Updated: Monday, August 11, 2014 10:11:27