:: Front Desk Operations
17600 (E. HI), 17601 (W. HI)
08/25/2014 - 12/17/2014
Origination Site: HawCC
Receive Sites: West Hawaii
PreReq: Placement in Eng 20R or placement in ESL 9 or higher
Study of philosophy, theory, equipment, and current operating procedures of a hotel front office, concentrating on development of human
relation skills necessary for effective guest and employee relations and the technical skills necessary to operate a manual and computerized
front office operation.
1) Managing Front Office Operations (with certificate exam), 7th edition (REQUIRED)
Publisher: Educational Institute
Tests and other work will be done via the internet; access to the internet is required.
Monday, August 11, 2014 10:11:27