BUSN 161b :: Customer Svc: Basic Concpt
Fall 2014 @Kauai CC

CRN: 42288
Credit Hours: 1
Instructor: E. Gorman
Email: egorman@hawaii.edu
Instructional Mode: Online
Dates: 09/29/2014 - 10/31/2013
Course Requirements: Students must contact instructor upon registering. Email: egorman@hawaii.edu
Course Description: This course covers basic customer service concepts, which include gaining customer loyalty, handling difficult customers, and exceeding customer expectations.
Updated: Thursday, April 17, 2014 10:31:40