BUSN 160 :: Telephone Techniques and Communications
Fall 2012 @Kauai CC

CRN: 41299
Credit Hours: 1
Instructor: T Stark
Instructional Mode: Online
Dates: 09/24/2012 - 10/26/2012
Course Description: Students will learn to
develop positive telephone
communication skills (professional
relationships, a positive image, and
reliable customer service). They will also
study how current technology facilitates
information processing. Emphasis will
be on answering and using the
telephone efficiently and courteously
and taking messages effectively
Updated: Tuesday, April 24, 2012 18:03:07