BUSN
160
:: Telephone Techniques and Communications
Spring 2013
@Kauai CC
| CRN: | 42286 |
| Credit Hours: | 1 |
| Instructor: |
T Stark
timothys@hawaii.edu |
| Instructional Mode: | Online |
| Dates: | 01/08/2013 - 02/07/2013 |
| Course Description: | Students will learn to
develop positive telephone communication skills (professional relationships, a positive image, and reliable customer service). They will also study how current technology facilitates information processing. Emphasis will be on answering and using the telephone efficiently and courteously and taking messages effectively |
| Updated: | Tuesday, October 2, 2012 08:45:07 |
