:: Front Desk Operations
15371 (E. HI), 15372 (W. HI)
08/26/2013 - 12/18/2013
Origination Site: HawCC
Receive Sites: West Hawaii
tests and other work will be done through Laulima.
PreReq: Placement in Eng 20R or placement in ESL 9 or higher
Study of philosophy, theory, equipment, and current operating procedures of a hotel front office, concentrating on development of human
relation skills necessary for effective guest and employee relations and the technical skills necessary to operate a manual and computerized
front office operation.
This interactive video (ITV) course is delivered using a videoconferencing system. It allows students to attend the course on a SPECIFIC DAY/TIME and CAMPUS other than the campus where the instructor originates the course. Therefore, distance learners must attend each class session at the SPECIFIC DAY/TIME and SPECIFIC LOCATION.
It is recommended that students also have an email address and access to a computer with Internet connection for “outside class” communication with instructor and classmates.
Wednesday, June 5, 2013 10:31:54