Videoconference Coordination
Planning Your Department's Videoconference Endpoint

MCU Service

Table of Contents


Scheduling the MCU Service

MCU Request Confirmation

Modifying MCU Reservation

MCU Endpoint Certification

MCU Endpoint Registration (UH Endpoints)

Technical Information on the Day of Conference


The Multi-point Control Unit (MCU) Service is available to all University of Hawaii (UH) departments and offices, system-wide, requesting a multi-site videoconference for administrative activities such as meetings, job interviews or research collaborations. It is NOT intended for distance learning classes.

The MCU Service is available from 8:00 AM to 4:30 PM, Monday through Friday, except University holidays. Limited support for the MCU Service is available outside of these core service hours.

Video conference types supported by the MCU Service include:

  • H.323 Only: Cost-effective multi-site videoconference between sites using H.323 appliances and connected to the UH network, Internet2 or Internet.

The MCU Service will NOT support point-to-point IP video conferences (H.323-to-H.323) as these can be easily arranged directly between the respective endpoints.

Cost Schedule

Involving H.323 Endpoints Only

no charge

Information Technology Services
Managed by:
Academic Technologies  
© 2004 University of Hawaii
Updated: December 17, 2009