eCAFE - Course and Faculty Evaluation, University of Hawaii

eCAFE: Course and Faculty Evaluations

Instructor: Rosalie Garcia

Available Survey Results

Rosalie Garcia: NURS360, Fall 2013

Campus: University of Hawaii at Manoa Department: Nursing
Course: NURS 360 - Health and Illness III Crn (Section): 76835 (001)    
1. Class Level (pick one) - please note that by answering this question you could potentially jeopardize your anonymity
Mean N-Size Std Dev   Freshman   Sophomore   Junior   Senior   Grad   Other  
3.52 29 0.51 Freq(%) 0 (0%) 0 (0%) 14 (48%) 15 (52%) 0 (0%) 0 (0%)
2. Course - please note that by answering this question you could potentially jeopardize your anonymity
Mean N-Size Std Dev   Elective   Required  
1.93 29 0.27 Freq(%) 2 (7%) 25 (86%)
3. The instructor demonstrated knowledge of course content.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
3.83 29 0.93 Freq(%) 0 (0%) 3 (10%) 6 (21%) 13 (45%) 7 (24%)
4. The instructor fulfilled the goals of the course.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
3.97 29 0.73 Freq(%) 0 (0%) 1 (3%) 5 (17%) 17 (59%) 6 (21%)
5. The instructor communicated effectively.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
4.0 29 0.9 Freq(%) 0 (0%) 2 (7%) 5 (17%) 12 (41%) 9 (31%)
6. The instructor was accessible to students.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
4.67 29 0.55 Freq(%) 0 (0%) 0 (0%) 1 (3%) 7 (24%) 19 (66%)
7. How can the instructor improve the teaching of this course?
More preparation in lecture. But Rosalie was willing to listen to concerns about lecture and has made improvements. I felt that Rosalie did not have enough time to prepare given circumstances of last minute changes in staff to this course. Rosalie has shown heart to the students and has gracious in addressing concerns about the course.
Be more prepared with information on lectures.
Utilize knowledge of clinical professors to teach certain lectures. Lectures were very disappointing especially because this is a foundation for nursing care and heavily weighed on the NCLEX. Majority of learning was done independently. Did value Rosalie's exam reviews and concern for our class. She tried her best to address concerns brought up by the class officers.
More organization but I appreciated the open communication with the students. We have adjunct professors to do the lectures if she ever felt overwhelmed.
I hope that next semester this course will be more organized. I also hope that teachers will not use materials that are not their own because when you recycle power points and lectures and you do not understand what is being said, it makes it confusing for the students as well.
I understand she was kind of thrown into this course. The first lecture we had on the heart was awesome. I felt like I learned so much, but every lecture after that was the opposite. I just feel like there is no point to coming to lecture if we are just going to read off of a powerpoint.
Guest lecturers depending on their specialty. Granted I know this entire semester was so last minute with Kristy's departure.
Improve lectures, space out exams better. Make lectures longer and less clinical. Gerontology project also nothing more than busy work at the end of a tough semester. If it must be done, put it at the beginning of the semester when the load is not so heavy.
She could improve the teaching of this course by using more in class activities to make a more interactive learning environment for the students.
Rosalie, I love you as an instructor and as a person. You are very caring. I just want to say that following the former instructors teaching material is a total waste of time and so as the other methods that you used. We were trained from day one of nursing school to sit and listen the instructor go thru the powerpoint. It sounds so passive and spoon-fed but that is how we learned in this system. ANything you try to do will be a gamble. I do appreciate you for trying your best to help us.
Review course content and powerpoints beforehand so as to not present contradicting information
Rosalie is a great instructor. For the content she knew, Cardiac, I loved her lecture. As for the other subjects, I didn't like it so much. If she could lecture all the subjects like she did the cardiac, then she would be an awesome teacher. I understand that it was hard with the new change, but still... we lose out on learning.
Very good teacher but using power points and tests from previous semesters made it hard for her to teach in line with her teaching style. If she makes her own tests I think that her teaching will be very effective for the students to learn the information necessary to learn from this course. She was more than willing to help students however she could but this particular semester of students is a tough crowd and wasn't proactive in finding solutions for the particular difficulties of this semester's timing.
Although I thought she did well with what time and resources she was given, she could improve by teaching in a style SHE is comfortable with. I know many different students have many different styles of learning, but when it comes down to it, she conveys the most and best information when she's comfortable with the way she's presenting it.
I think that Rosalie is a very nice and understanding but I feel that her teaching methods were different but I had a difficult time grasping the subjects with the lectures. I feel that the lectures and tests were two different things that were not gone over during class. I think that she was being fair when she tried to take out questions but I think that they would not do that on the NCLEX. There is either a right or wrong answer. I believe that students had a lot of concerns witht he teaching process but were not vocal about it which was not fair to Rosalie. I think that our class could have spoken out earlier instead of complaining. I think there should be a more open place so we could be able to talk about the teaching style early in the course.
This semester was difficult because everyone, students and course coordinator, were new to the course. This was the first semester that Rosalie Garcia taught the class, and she started on the job just prior to the semester starting. I think if she had more time to prepare each class, the content of her lectures, and her exams, it would have been easier for her to teach us, and for us to understand the material. As it was, she was teaching off of another instructor's powerpoints, and was administering exams that were created by the previous instructors. I feel that if she were to teach the course next semester, it will be easier for both the instructor and students because she will have the material more organized and will be able to present it in her own way.
More structure is necessary for this course. Majority of the teaching was done by myself and by the textbook.
In Professor Garcia's defense, she was thrown into the position s course coordinator at the last minute, which contributed to her less than satisfactory performance as a lecturer. She also had to work with a shortened lecture time. It seemed as though Professor Garcia had a lot on her plate and did not have enough time to devote to teaching lectures. I think that if Professor Garcia has less to focus on she will be able to teach better as she is very knowledgeable about medical surgical nursing. I also think that while she is very caring and tries to accommodate all the needs of her students, she must put her foot down at times and not let certain students take advantage of her authority. She should be confident in her own teaching style and teach the way she teaches best.
I know that we had a lot of challenges this semester and I think that Rosalie did an EXCELLENT/AMAZING/WONDERFUL job trying to overcome those challenges. My main issue with the course was how different every single day felt. I never knew what to expect as the teaching method changed literally every week. I feel like this course would best be taught by a group of teachers, not just one lecturer. Each subject/powerpoint/lecture should be created and taught by a teacher who either works on a similar floor or who has experience in the subject or a speciality in the subject. It is impossible to have one single teacher go into depth on each subject every single week, it's just too much. UH Manoa has some excellent instructors and they ALL should be utilized.
Wonderful teacher.
I thought that Rosie did an amazing job at teaching the cardio/dysrhythmia portion of the class. She stated herself that teaching from powerpoints was not her strongest suit, and I understand that the powerpoints were not hers, but I feel that this area could be improved. I thought that Rosie did a great job with trying to find us extra resources like youtube videos to try to explain in further detail what she could not.
I think Rosie was at a disadvantage because she had to teach a course that was developed by someone else.
Teach form powerpoints and slides.
8. Global appraisal: Overall how would you rate this COURSE?
Mean N-Size Std Dev   Very Poor   Poor   Average   Good   Very Good  
2.93 29 1.09 Freq(%) 4 (14%) 4 (14%) 11 (38%) 8 (28%) 1 (3%)
9. Global appraisal: Overall how would you rate this INSTRUCTOR?
Mean N-Size Std Dev   Very Poor   Poor   Average   Good   Very Good  
4.0 29 0.92 Freq(%) 0 (0%) 3 (10%) 2 (7%) 14 (48%) 8 (28%)
10. Textbook andor other reading materials
Mean N-Size Std Dev   Very Poor   Poor   Average   Good   Excellent  
3.74 29 0.81 Freq(%) 0 (0%) 2 (7%) 7 (24%) 14 (48%) 4 (14%)
11. I gained a good understanding of concepts/principles in this field.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
3.64 29 0.73 Freq(%) 0 (0%) 2 (7%) 8 (28%) 16 (55%) 2 (7%)
12. I learned to identify main points and central issues in this field.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
3.75 29 0.8 Freq(%) 0 (0%) 3 (10%) 4 (14%) 18 (62%) 3 (10%)
13. I developed the ability to solve real problems in this field.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
3.68 29 0.77 Freq(%) 0 (0%) 3 (10%) 5 (17%) 18 (62%) 2 (7%)
14. I developed skills needed by professionals in this field.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
3.79 29 0.79 Freq(%) 0 (0%) 2 (7%) 6 (21%) 16 (55%) 4 (14%)
15. I felt that this course challenged me intellectually.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
4.21 29 0.83 Freq(%) 0 (0%) 1 (3%) 4 (14%) 11 (38%) 12 (41%)
16. There is ample opportunity to ask questions in the recitation section.
Mean N-Size Std Dev   Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree  
3.89 29 0.92 Freq(%) 0 (0%) 3 (10%) 4 (14%) 14 (48%) 7 (24%)
17. Which aspects of the course did you like the best?
I liked the reviews.
Thankful for increased time in clinical to improve nursing skills. This was very valuable!!! Hipster was phenomenal! Great learning experience and increased my interests in critical care. Also thought simulations were better this semester in the "priority" form to allow us to use critical thinking.
I like the clinical section of this course and also I appreciate that Rosie tried to make it easier for us to understand. I also like how we tried to incorporate My Nursing Lab and the Neighboorhood.
It was only one day a week.
MyNursingLab being free was awesome. Rosie was very flexible and understanding and listened to our opinions. She did her best.
I enjoyed the enthusiasm of the instructor. She did whatever she could to advocate for the students and make their learning as productive as possible.
The clinicals
The course content and clinical portion.
Rosie was very helpful and understanding to my needs. I loved that I could go to her for any help I needed. She was very supporting.
How what we learned applied to clinical situations at most times.
I liked the cardiac portion best because I felt like Rosie knew what she was talking about and really knew how to teach.
I think the best aspect of the course was that the grades were all high but I believe they were not actually that score.
I like to learn by lecture, so I liked the lecture given according to the powerpoints. I like to have the information in a powerpoint form, and then be lectured on it, because after that I look back at the book to clarify anything that I didn't understand.
I enjoyed the clinical part of this section and the content i thought was very interesting and essential to nursing practice.
I think some of the lectures were interesting and it was nice that there was a variety of things to do depending on the topic.
the content of the course was rigorous and consisted of challenging material that required me to build from previous semesters. I liked how much information and knowledge i was able to gain from the curriculum. I also liked Professor Garcia's creating approaches to class time. The cardiac case study was very fun and helpful in developing critical thinking skills. The exam reviews were creative and helpful in relieving some of the work load. Practice questions are also always very helpful. I also really appreciate Professor Garcia's willingness to listen and help out her students to the best of her abilities.
I liked that we had more clinical hours. I wish that we could have rotated through the specialities. Especially since we were all at Queens and most of us had clinical on the same day. I'm not sure if it is at all possible but having a taste of each unit (i.e. 2 weeks on a tele-cardiac floor, 2 weeks on a urology floor, 2 weeks on a med-surg floor ect) would expose us to so much more. I also liked how we did test reviews, I think it was helpful and time effective to have us split up the topics, present and then have Rosalie add or elaborate on anything.
Rosie is a great teacher, approachable, and very kind! Rosie is able to clarify material that is unclear, and she is open to questions. Rosie is approachable because she is open to questions and facilitates a learning environment. Rosie is also very kind and that help students survive through this semester:)
I think that doing practice questions helped a lot. I got to hear rationales from my classmates as to why they did/didn't or would/wouldn't have chosen certain answers.
I liked being able to talk with Rosie on a more personal basis. I feel like I learned a lot that way.
18. Which aspects of the course did you like least?
Extensive pre care and the 10 page paper requirement for the gerontology teaching project. I am more than happy to do the teaching, but I feel 10 pages is a bit extensive for such a small portion of our grade. I also felt that not having mental health clinical with mental health lectures does not make sense and does not flow well. I would rather have had mental health clinical in conjunction with lecture.
Some lectures were hard to follow.
Kaplan being graded, it is unfair that it is on topics that we did not learn about.
Lectures. Also thought timing for Kaplan was poor. Wish we had been informed of the scheduling ahead of time (more than a week) and after we received all lectures. Felt like Kaplan was not taken seriously when it is a predictor of NCLEX pass rates.
The communication is this course is very poor. We would find out things were posted and we were not notified. Also, the course was highly unorganized. I understand Rosie was thrusted into this position at the last moment, but I also would like to see instructors use their own materials. I also do not think case studies are of real benefit to us unless we have reviewed the material beforehand.
The lectures read off of a powerpoint. The "guest" lecturer was torture and did not teach us a thing.
I like the gerontology teaching itself, but I feel the paper is busy work and unnecessary. Timing of the Kaplan exam was horrible. Next time ensure they schedule it more towards the end of the semester like it usually is. Timing of exams 1, 2, and 3, also were awkwardly spaced out.
Details about everything were not communicated. Sharon Jensen did a fabulous job.
clinical was excessive, exams not spaced out right, busy paperwork like clinical narratives and gerontology paper
I did not like the disorganization of the powerpoints with the lecturing since the powerpoints were from the previous instructor.
the amount of time for lecture, the last-minute changes, the irrational powerpoints that only its creator can make sense of it.
The teaching and lectures.
The schedule. We had no tests in the beginning. Then get hit hard in the middle with back to back exams. That took a toll on me... and needs to be adjusted.
How what we learned still promotes ambiguity when solving many exam questions.
I hated the endocrine portion because the professor that took Rosie's place admitted that she hadn't even glanced at the material she was going to present to us before class. I also hated that coming to class was graded and mandatory. 1: if I'm sick, I want to heal, and I don't want to be anxious at home or in the hospital because I'm decreasing my grade, and if something personal is going on, I don't want those same worries to burden me. 2: A lot of times I just learn some concepts better on my own, and many times that I came to class the teaching content guided me down a wrong path of thinking or had me focus on the wrong topics that were actually important to the test (especially that endocrine lecture). I feel like as adults we should be able to make our own decisions about how to study and be the best stewards to know how best we learn. Making class mandatory was frankly rude and demeaning to us as adult learners.
I did not enjoy having a quiz every two weeks I thought that was excessive.
I actually didn't like the review sessions so much because I don't learn well with having to do posters and reading each one out loud. For me, I felt that my time could have been better spent reviewing on my own and reading or looking up things that I needed clarification on.
I did not like the many changes that occurred during the course. I thought it took a toll on my group specifically and it hurt our learning. Also i think that there was a lot of busy, unnecessary work that should be taken out so that more time is allowed for studying and teaching.
I think there wasn't enough time in class to give ample information for the multiple exams. I also think there were a lot of last minute changes that made it a little difficult to put into our schedules and try to accommodate for everyone.
The short lecture time is not enough time for all of the material to be presented and adequately understood, which made me have to devote more time to reading and learning content on my own. The gerontology project is not very helpful and just seems like busy work because it is not really related to the content we are learning.
I disliked all of the narrative analysis. It was just busy work. Our clinical instructors were with us the entire time during clinical, having to go home and re-write what we just did in essay form is pointless. I think taking out the summary part and maybe just ask us what we plan on improving (or even what course objectives we met that week)
I did not care for My Nursing Lab and My neighborhood. Although they are interesting an innovative, I feel that these tools should be introduced early on in our program, or be implemented from the start of the semester rather than having it thrown at us part of the way. Instead of it being a tool for us to use, it became overwhelming and most times I was unable use these resources because I could barely get through all of the readings. I also felt that having to do a gerontology project was a little redundant. We do writing and reflection with every SIM and clinical, and I feel that most of us have already taken gerontology as an elective class.
The disorganization of the whole nursing curriculum. The last minute changes and the seeming lack of communication between the staff.
19. What changes would you make in the lectures?
Better lectures, that are to the point.
Have longer lectures, three hours is not enough to be taught.
Knowledgable lecturers.
Longer lectures due to the massive course material expected to be taught and learned. There was inadequate teaching time in between exams, especially exam 2 and 3 and the mental health exam.
Do not recycle lectures from previous teachers. Also, make it more interactive with the use of iClickers and incorporate My Nursing Lab and the Neighborhood into participation.
No more READING off of power points, and show give us links to You tube. only use it if it is absolutely necessary. We did not come to class to watch Youtubeâ?¦ we can do that ourselves.
Lectures too short. 9-12, with sometimes 11-12 being mental health was not enough.
lecture more
To have more lecture and interactive learning activities.
do not throw a person in to fill in somebody because that is unfair for us and that instructor you are trying to push in. I would rather teach myself than spend 3 hours of class to try to decipher a 100-slide powerpoint.
The materials covered in this course are new to students, so do not expect them to completely comprehend by just reading beforehand. Even by preparing before class, students will still need to be TAUGHT the content even if it's the basics. Do not expect students to already know what specific disorders are. They are coming to class to learn, otherwise why would they be there?
Have each teacher lecture a subject. For Rosie to do every lecture must've been hard and stressful...
More scenario-based teaching.
See answer to question 7.
I would like to have a straightforward lectures that uses youtube videos as an added supporting tool to explain the information. Not the whole lecture. I believe that saying that the lecture did not belong to her was not adequate explaination for not going over the material. I believe that even though we may have known the information it would be good to review the information.
For me, I would have liked to have lectures that follow the powerpoint. Although it is nice to have a video or 2 to watch, I can look that up on my own through YouTube, and I would prefer to actually be lectured on material that I need to know and need help understanding.
More teaching and time allowed for studying instead of the pointless papers and projects.
I think there needs to be more lecture time to help convey enough information for the exam so that the students don't have to teach themselves for most of the information.
Perhaps devoting more time to presenting lectures. Having all of the instructors assigned to a specific topic so that the course coordinator is not overwhelmed with teaching all of the topics. adding practice questions to the lectures as guide for exam and NCLEX application. case studies would also be helpful for critical thinking and preparation for clinicals.
Lectures need to be increased. 3 hours of lecture a week (mixed in with mental health) is NOT enough time to cover just the basic objectives in this course. I truly believed that we would have benefited from 6 hours of lecture a week.
Lectures more to the tests
Lectures were too short for the amount of material that is expected to learn.
I thought that lecture was not productive this semester. Even with the case studies, I found myself still struggling to grasp the concepts that I had read. I feel that perhaps someone with a background in a specific area should do lecture with us for that topic. Even though there would be multiple lecturers, the experience with that material would better help to solidify our knowledge.
Lecture and then NCLEX quiz questions after reviewing the content.
20. What changes would you make in the readings?
There's a lot of content and almost impossible to absorb so much detailed information in the book. It's really hard to read hundreds of pages and understand it in such a short period of time.
Assigned readings are unrealistic as they assign multiple chapters to be read over the course of a week, along with the multiple chapters we have to read for other classes. I would like to see more review of the course workload.
I never read
To have more in-depth and in detail readings rather than by chapters.
what readings?
None. Although the chapters are long, they cover vital information
Some tests required so little readings.. some required so much... Even it out. I feel like if the content to know for each test was small, I would understand it much better.
I thought these were appropriate. I wouldn't make any changes.
I would like an easier book to read I find that other supplemental books or NCLEX books give a more clear view of the material.
I felt that the readings were good. It was nice to have the specific pages that we needed to focus on given to us, because some of the chapters can be quite long.
Readings were good.
lewis is a very good medical surgical text book .
I would change the book. We use the same book for all of our classes so we are basically reading the same thing over and over again.
More interesting if possible
I feel that the readings are necessary, but it was difficult to get through all of the material. I can't really see another way of getting around the readings, but having the chapters posted at the beginning of the semester with an outline of what will be covered for each class was helpful.
I think incorporating a more multi modal learning environment.
21. Other comments:
I just want to commend Rosalie and the heart she has as a instructor. She is committed and has concern for students.
keep clinical length and extend lecture length.
Overall this was frustrating self taught course. Wish we were able to receive the same level of teaching from previous professors. If possible students should rotate around units to further gain new experiences.
I'm really burnt out
Thank you Rosie for doing what you could with the situation you had.
I HIGHLY suggest that UH Manoa nursing faculty get together once a month or once every other month to discuss questions they may have or at least be up to date with everything. EVERYONE seems to not want to be accountable and many teachers always say "Oh, I didn't know this" or "I was not notified of this..." and the list goes on. I understand each clinical is different but for MANY things a lot of the faculty say "they don't know". It is so embarrassing for UH Manoa nursing students because we have had so many issues this past semester. Embarrassing because we hold UH Manoa Nursing school to a high standard yet, why is it that the faculty can't do the same?? I have yet to see the dean OR the chair visit any of our classes just to drop by and see how we're doing. I hear of other schools having the dean/chair very involved and interacting with the students. Please, PLEASE, respect the students and try to be more active and communicate effectively with one another. Do not just leave everything up to a coordinator or to others. Communication lacked so much from the nursing faculty......
UH should have pulled someone who taught the course previously instead of having someone come the week of class to teach someone else's material. Shows a complete lack of competence and negligence by the administrators of UH. I don't blame Rosalie. I blame UH. I feel I deserve a refund because I got nothing out of the lecture portion. Shame on UH.
I appreciate our instructor's help for doing the best she could to teach her students different learning objectives.
I want to bring up the Kaplan. What are the studies or nursing research evidences regarding the positive effects of using it or the NCLEX passing rate of using Kaplan as a reviewer or its specialty tests? Apparently, I learned from my professionalism II class that HESI is indicative of a high passing rate for the nursing students who used it. I know from a faculty that HESI was used before we got in the program. Why change something that is effective? For many of us, the free kaplan book is not really free because we paid for it through our tuition fee and if we want it, we can get it from the app store for free. The spacing of acute exams. How in the world can I study every week for major exams that will dictate my future. The time in between the exam is not reasonable. We should have exams after the two major concepts/organ systems are discussed and not wait for weeks and weeks to cram all the exam. The gerontology project. I have no problems giving back to the community. I just do not understand why there is a paper attach to it when we can focus our time in 5th semester writing more about teaching proposals and teaching projects. Our load is heavy, enough to make us neglect our family. 5% paper is not worth it. To those who make changes for us: Please, please, please and please do not screw nursing student up. We are tired and tormented for all the injustices that we have had since the day we walked in Webster hall. Make the changes for the better and do not make us mere guinea pigs.
Try to be less defensive and admit that sometimes wrong information is conveyed during lecture. Students can't be led to believe wrong information as it can ultimately affect patient safety.
I forgot to mention that the HIPSTER day was probably one of the most beneficial learning experiences thus far in nursing school, and I only wish we could have more of these experiences. My skills and decision making in clinicals actually changed for the better immediately following this hipster. These scenarios were so realistic, and I LOVED having simulations where our nursing role was actually defined and we didn't have to make diagnosis, decide appropriate interventions and drugs to use, and know about all dosages and drug interactions in simulation like normal, and instead we could stick to the ACTUAL nursing responsibilities.
Overall I think that Professor Garcia did a great job in a course that is disorganized and with a department that changes curriculum and clinical hours at the last minute in an unfair and confusing way. Our cohort has been forced to go through so many curriculum changes and NOT ONE has proven to increase NCLEX pass rates or be more beneficial to the students. Come and talk to our class, we know what works for us, we know how we learn and we really do want to succeed. Give us tools to improve, allow time for remediation when Kaplan scores are routinely low in one area. Kaplan should not be used against us, rather a tool to help us learn. There was at least 25% of the course objectives and topics that were taught AFTER we were forced to take the Kaplan score. Does it make sense to penalize us for topics we have never covered? If Kaplan is not able accommodate our schedules, use a different testing method.
This semester has been extremely frustrating because acute exams are right after each other, and there was a lot of "self directed learning" instead of being taught.
I understand that this semester has been challenging for us all, and that Rosie did the best she could with what she had. I believe that if she had tailored the class from the beginning to her teaching preference it would have gone very differently. I think that Rosie is a very kind person and she really works hard for her students even if we don't always see it. She's always willing to meet privately and do extra for us, and I really appreciate her efforts.
I appreciate Rosie's taking on the task of jumping in to teach us with a plan already in place. She handled it well. I am not too happy with the nursing administration through.