Scheduled Downtimes

The site is down daily
between 2:30 - 3:00 AM for database backups.

Need Help?

Frequently Asked Questions

Need technical assistance?
Send email to:

Inquiries for work requests should be directed to the campus Facilities, O&M office.

Welcome to the eFacilities AiM home page

     This site is administered through the Office of Capital Improvements (OCI), for users of eFacilities AiM. The AiM system offers four basic functionalities: Work Order Management, Space Planning, Property Data Management and Asset Tracking. On this site you will find two main sections, the main page for End-users and an internal users page. The main page is where you will find information on the general use of AiM, technical support issues and individual campus contact points. Some campuses have their own departmental websites where you may find pertinent information specific to your campus. Please use the campus links above to get to your specific homepage. For internal users, please proceed to the Internal tab.

» New to eFacilities AiM? Get started here.

Notices & Announcements

AiM not Affected by Heartbleed Bug


UPDATE:  Many of you have been advised to change your UH username and password as a safety precaution against systems that may have been vulnerable to the Heartbleed bug.  

Please note that the AiM Production environment (used by the general UH public) is not at risk and is carefully monitored by ITS.  

Please also remember that AiM requires login with the UH username and password.  Therefore, if you have changed your UH username and password at the advice of ITS Help Desk, that new login information will need to be used for AiM as well.

The University of Hawaii has taken immediate action to address the Heartbleed Bug and inform the UH community on its impacts on all internet use, in and out of University business. Please educate yourselves on this issue and stay informed as more information is gathered.  The majority of the systems at UH are not vulnerable to this bug at this time.  However, other internet sites you may access from the same computer used for UH business may pose threats.  

Visit for updates by ITS and instructions for safeguarding yourself.   

ITS has assessed the impact of the vulnerability for the primary UH services. The list of services and the impact of the Heartbleed bug is available at:


Contact AiM Project Administration Click to expand table downward

AiM Project Administration Name Phone Email
Systemwide Project Manager Chassidy Shinno
Office of Capital Improvement Ryan Kurashige
Facilities Planning Office for Community Colleges Brian Kashiwaeda 956-0864