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Frequently
Asked Questions
This page is currently under construction.
More information will be posted in the future.
Should you have any immediate questions that our
website is unable to answer, please contact
Financial Aid Services at (808) 956-7251 or email us
at finaid@hawaii.edu.
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Applying
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Disbursement
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You will need to complete a FAFSA
application online. FAFSA applications are
available every January 1.
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Yes. You will need to request a paper
application directly from the Department of
Education. You can reach them at
1-800-433-3243. Paper applications are no
longer available at colleges or universities due to
new policies at the Department of Education.
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No. When you apply for the FAFSA, the
application is valid for one academic year.
For example, if you completed the 2007-2008 FAFSA,
your application is valid for the Fall 2007, Spring
2008, and Summer 2008 semesters.
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The Department of Education uses the following
guidelines to determine if a student is dependent or
independent:
2009-2010 FAFSA:
- Were you born before January 1, 1986?
- At the beginning of the 2009-2010 school year,
will you be working on a master's or doctorate
program (such as an MA, MBA, MD, JD, PhD, EdD,
or graduate certificate, etc.)?
- As of the day you sign your FAFSA, are you
married? (answer yes if you are separated
but not divorced)
- Do you have children who receive more than
half of their support from you?
- Do you have dependents (other than your
children or spouse) who live with you and who
receive more than half of their support from
you, now and through June 30, 2010?
- Are (a) both of your parents deceased, or (b)
are you (or were you until age 18) a
ward/dependent of the court?
- Are you currently serving on active duty in
the U.S. Armed Forces for purposes other than
training?
- Are you a veteran of the U.S. Armed Forces?
If you answer yes to any of these questions, you
are considered an independent student.
How do I
get the money?
Your financial aid will be
disbursed electronically to our office from your
lender. Your financial aid will
then be applied to any charges you have on your UH
account such as tuition, fees, and
housing. Any amounts in excess of
your charges will be refunded back by the Cashier's
Office to the address on file via paper check or to
your bank account if you are signed up for e-refund.
If you would like your money a little quicker, or if
you want to avoid physical address delays (for
mainland addresses especially), we recommend that
you sign up for e-refund through your myuhportal).
Why
hasn't my aid been applied to my account?
- You are not 12 credits as an Undergraduate,
Law, or Med student, or you are not 8 credits as
a graduate student at University of Hawaii at
Manoa. Since we award
based on full time status, you will either need
to increase your credits to full time or
complete the following form to have your funds
disbursed:
Enrollment
form
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You
did not complete the loan process by doing
an entrance interview and promissory
note. Please follow these
instructions: Stafford
Loans
Parent
Plus
Grad
Plus
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You
have completed your loan process recently.
It may take between two to four weeks after
you've completed your promissory note before your
money is disbursed to our office from your
lender.
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You
did not complete some of your
requirements. Please check your myuhportal.
Where
is my refund?
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Refunds
are generally processed by the Cashier's office
within a week after your account is in a credit
balance status (check your myuportal)
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If
you recently received outside scholarships or
third party payments, your aid may need to be
revised due to overaward and your refund may be
held. Overaward
info
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You
have recently dropped credits below the full
time credit load. Your refund may be
held until you complete an enrollment
form or bring your credit load over the full
time load.
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