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Personal Report of Communication Apprehension (PRCA-24)

DIRECTIONS: This instrument is composed of twenty-four statements concerning feelings about communicating with other people. Please indicate the degree to which each statement applies to you by marking whether you (1) strongly agree, (2) agree, (3) are undecided, (4) disagree, or (5) strongly disagree.

Work quickly; record your first impression.

  Question Degree to which statement applies to you

1 (strongly agree)
5 (strongly disagree)

1

I dislike participating in group discussions.

 
2

Generally, I am comfortable while participating in group discussions.

 
3

I am tense and nervous while participating in group discussions.

 
4

I like to get involved in group discussions.

 
5

Engaging in a group discussion with new people makes me tense and nervous.

 
6

I am calm and relaxed while participating in group discussions.

 
7

Generally, I am nervous when I have to participate in a meeting.

 
8

Usually I am calm and relaxed while participating in meetings.

 
9

I am very calm and relaxed when I am called upon to express an opinion at a meeting.

 
10

I am afraid to express myself at meetings.

 
11

Communicating at meetings usually makes me uncomfortable.

 
12

I am very relaxed when answering questions at a meeting.

 
13

While participating in a conversation with a new acquaintance, I feel very nervous.

 
14

I have no fear of speaking up in conversations.

 
15

Ordinarily I am very tense and nervous in conversations.

 
16

Ordinarily I am very calm and relaxed in conversations.

 
17

While conversing with a new acquaintance, I feel very relaxed.

 
18

I'm afraid to speak up in conversations.

 
19

I have no fear of giving a speech.

 
20

Certain parts of my body feel very tense and rigid while giving a speech.

 
21

I feel relaxed while giving a speech.

 
22

My thoughts become confused and jumbled when I am giving a speech.

 
23

I face the prospect of giving a speech with confidence.

 
24

While giving a speech, I get so nervous I forget facts I really know.

 

 

SCORING: Compute an overall communication apprehension (CA) score as well as subscores for four communication contexts: group discussions, meetings, interpersonal conversations, and public speaking.

Subscores Scoring Formula

Group Discussion Item 2 + Item 4 + Item 6 - Item 1 - Item 3 - Item 5 + 18
Meetings Item 8 + Item 9 + Item 12 - Item 7 - Item 10 - Item 11 + 18
Interpersonal Conversations Item 14 + Item 16 + Item 17 - Item 13 - Item 15 - Item 18 + 18
Public Speaking Item 19 + Item21 + Item 23 - Item 20 - Item 22 - Item 24 + 18

Scores on the four contexts (groups, meetings, interpersonal conversations, and public speaking) can range from a low of 6 to a high of 30. Any score above 18 indicates some degree of apprehension.

To determine your overall CA score, add together all four subscores. Your score should range between 24 and 120. If your score is below 24 or above 120, you have made a mistake in computing the score.

Scores between 83 and 120 indicate a high level of communication apprehension.

Scores between 55 and 83 indicate a moderate level of communication apprehension.

Scores between 24 and 55 indicate a low level of communication apprehension.

 

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