InfobITS Logo ITS - Spring 2005
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IT Directory
ITS Help Desk Phone Support
www.hawaii.edu/help
Tel: 956-8883
Fax: 956-2108
Toll Free (neighbor islands): (800) 558-2669
Email: help@hawaii.edu

Fall and Spring Semesters
    8:00 am - 9:30 pm, Monday - Thursday
    8:00 am - 4:30 pm, Friday

Summer Sessions, Winter/Spring Break
    8:00 am - 4:30 pm, Monday - Friday

Extended hours as posted. Closed on Holidays.

System Status & Alerts
http://www.hawaii.edu/technews
Tel: 956-6168
Call this number to check the status of ITS systems and networks. After hearing the status message, either hang up, or wait on the line to be transferred to an ITS Help Desk Consultant (during Help Desk hours) or Systems Operator (after hours).
System Operations &
After Hours Trouble Calls

Tel: 956-2393
UNIX / Sun Servers
zOS / IBM z890 Mainframe
24 hours/day, 7 days/week
(System Maintenance periods will be announced as required.)
Information on Distance Learning
http://www.hawaii.edu/dl
Dial-Up Access Phone Number
www.hawaii.edu/help/connecting
Tel: 440-0002
PPP-only Modem Pool
For modems up to 28.8 Kbps
The University of Hawaii Web Site
www.hawaii.edu

UH Information Technology Homepage
www.hawaii.edu/infotech

Latest UH Information Technology News
www.hawaii.edu/technews

ITS Guide to Services
www.hawaii.edu/itsguide

ITS Site License Office
www.hawaii.edu/sitelic
Tel: 956-2404
Email: sladmin@hawaii.edu
ITS Audio/Video Conferencing Services
www.hawaii.edu/conferencing
Tel: 956-2724
Fax: 956-9966
Computer Labs
www.hawaii.edu/itslab
(An active UH username & password required for use of labs.)
(CLIC) Sinclair 122
Hamilton Lab, 2nd floor
Keller 213
Keller 105
Tel: 956-8702
Tel: 956-0742
Tel: 956-6212
Tel: 956-8056

Closed on Holidays. For current hours of all labs:
www.hawaii.edu/itslab/hours.html

Keller Lobby Area
www.hawaii.edu/infotech/keller.html
Express terminals, laptop stations, wireless access.
    6:45 am - Midnight, Monday - Friday
    8:00 am - 4:30 pm, Saturday & Sunday
    Closed on Holidays.

Digital Media Center
www.dmc.hawaii.edu
Tel: 956-2719
Kuykendall 105
    8:00 am - 4:00 pm, Monday - Friday
ITS Offices, Phone, and Fax Numbers
    8:00 am - 4:30 pm, Monday - Friday
CIO's Office
    Tel: 956-3501
Fax: 956-5025

Administrative Services
    Tel: 956-9959

Fax: 956-7483

Distributed Learning and User Services

    Tel: 956-5023 Fax: 956-9966
Management Information Systems
    Tel: 956-8155 Fax: 956-7483

System Services
    Tel: 956-9118

Fax: 956-2412
Telecommunications
    Tel: 956-6033
Fax: 956-5150

Information Technology Services
Maintained by: editor@hawaii.edu
ITS Guide to Services
© 2005 University of Hawai'i
Last Updated: October 2005