InfobITS - The Technology Newsletter of the UH Community

IT Directory

ITS Help Desk Phone Support www.hawaii.edu/help	Tel: 956-8883 Fax: 956-2108
Toll Free (neighbor islands): (800) 558-2669 Email: help@hawaii.edu
Fall and Spring Semesters 8:00 am - 9:30 pm, Monday - Thursday 8:00 am - 4:30 pm, Friday Summer Sessions, Winter/Spring Break 8:00 am - 4:30 pm, Monday - Friday Extended hours as posted. Closed on Holidays.

System Status & Alerts http://www.hawaii.edu/technews	Tel: 956-6168
Call this number to check the status of ITS systems and networks. After hearing the status message, either hang up, or wait on the line to be transferred to an ITS Help Desk Consultant (during Help Desk hours) or Systems Operator (after hours).

System Operations & After Hours Trouble Calls	Tel: 956-2393
UNIX / Sun Servers zOS / IBM z890 Mainframe 24 hours/day, 7 days/week (System Maintenance periods will be announced as required.)

Information on Distance Learning http://www.hawaii.edu/dl

Dial-Up Access Phone Number www.hawaii.edu/help/connecting	Tel: 440-0002
PPP-only Modem Pool For modems up to 28.8 Kbps

The University of Hawaii Web Site www.hawaii.edu UH Information Technology Homepage www.hawaii.edu/infotech Latest UH Information Technology News www.hawaii.edu/technews ITS Guide to Services www.hawaii.edu/itsguide

ITS Site License Office www.hawaii.edu/sitelic	Tel: 956-2404 Email: sladmin@hawaii.edu

ITS Audio/Video Conferencing Services
www.hawaii.edu/conferencing	Tel: 956-2724 Fax: 956-9966

Computer Labs www.hawaii.edu/itslab (An active UH username & password required for use of labs.)
(CLIC) Sinclair 122 Hamilton Lab, 2nd floor Keller 213 Keller 105	Tel: 956-8702 Tel: 956-0742 Tel: 956-6212 Tel: 956-8056
Closed on Holidays. For current hours of all labs: www.hawaii.edu/itslab/hours.html Keller Lobby Area www.hawaii.edu/infotech/keller.html Express terminals, laptop stations, wireless access. 6:45 am - Midnight, Monday - Friday 8:00 am - 4:30 pm, Saturday & Sunday Closed on Holidays.

Digital Media Center www.dmc.hawaii.edu	Tel: 956-2719
Kuykendall 105 8:00 am - 4:00 pm, Monday - Friday

ITS Offices, Phone, and Fax Numbers 8:00 am - 4:30 pm, Monday - Friday
CIO's Office Tel: 956-3501	Fax: 956-5025
Administrative Services Tel: 956-9959	Fax: 956-7483
Distributed Learning and User Services
Tel: 956-5023	Fax: 956-9966
Management Information Systems
Tel: 956-8155	Fax: 956-7483
System Services Tel: 956-9118	Fax: 956-2412
Telecommunications Tel: 956-6033	Fax: 956-5150