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Faculty / Staff Polled on UH IT Services
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by Ginger Carey

In May 2006 Information Technology Services sent an email to all UH faculty and staff systemwide (total of 12,764) inviting participation in an IT Satisfaction Survey. 1,323 participated in the anonymous assessment of technology services. Those polled were asked about their use of and satisfaction with current systemwide and campus specific IT services, and also their opinions concerning which technology services should be added or expanded in the future. Summary tables and charts plotting results can be viewed at: In May 2006 Information Technology Services sent an email to all UH faculty and staff systemwide (total of 12,764) inviting participation in an IT Satisfaction Survey. 1,323 participated in the anonymous assessment of technology services. Those polled were asked about their use of and satisfaction with current systemwide and campus specific IT services, and also their opinions concerning which technology services should be added or expanded in the future. The following summary tables and charts plotting results can be viewed at: http://www.hawaii.edu/its/survey

  1. Table: Number and Percentage of Respondents Who Use Systemwide IT Services that are Satisfied
  2. Bar Chart: Percentage of Respondents Who Use Systemwide IT Services that are Satisfied
  3. Table: Number and Percentage of Respondents Who Use Campus IT Services that are Satisfied
  4. Bar Chart: Percentage of Respondents Who Use IT Services Provided on their Campus that are Satisfied
  5. Table: Use of and Satisfaction with Systemwide IT Services
  6. Table: Use of and Satisfaction with IT Services on Your Campus
  7. Table: Level of Importance Placed on Systemwide IT Services
  8. Table: Level of Importance Placed on IT Services on Your Campus
  9. Table: Which IT Services Would You Like to See Offered or Expanded?
  10. Table: Most Important Service to Offer or Expand
  11. Bar Chart: Which One of the IT Services that You Selected Above is the MOST IMPORTANT to You?
  12. Table: Demographic Profile of Respondents
  13. Pie Chart: Which type of computer do you use most often?
  14. Pie Chart: Which operating system do you use most often?
  15. Pie Chart: What is your role with UH?
  16. Pie Chart: Please select the campus where most of your work-related computer use is done.
  17. Pie Chart: How many years have you worked at UH?
 
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