ITS Help Desk Phone Support
Tel: 956-8883
Fax: 956-2108
Toll Free (neighbor islands): (800) 558-2669
Web Page: www.hawaii.edu/help
Email: help@hawaii.edu
Fall and Spring Semesters
8:00 am - 9:30 pm, Monday - Thursday
8:00 am - 4:30 pm, Friday
Summer Sessions, Winter/Spring Break
8:00 am - 4:30 pm, Monday - Friday
Extended hours as posted. Closed on Holidays. |
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System Status & Alerts
http://www.hawaii.edu/technews
Tel: 956-6168
Call this number to check the status of ITS systems and networks. After hearing the status message, either hang up, or wait on the line to be transferred to an ITS Help Desk Consultant (during Help Desk hours) or Systems Operator (after hours). |
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System Operations and After Hours Trouble Calls
Tel: 956-2393
UNIX / Sun Servers
zOS / IBM z890 Mainframe
24 hours/day, 7 days/week
(System Maintenance periods will be announced as required.) |
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Information on Distance Learning
http://www.hawaii.edu/dl |
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Dial-Up Access Phone Number
PPP-only Modem Pool
Tel: 440-0002
For modems up to 28.8 Kbps
www.hawaii.edu/help/connecting |
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The University of Hawaii Web Site
www.hawaii.edu
UH Information Technology Homepage
www.hawaii.edu/infotech
Latest UH Information Technology News
www.hawaii.edu/technews
ITS Guide to Services
www.hawaii.edu/itsguide |
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Information on Cable Programming
http://www.hawaii.edu/dlit/UHTV |
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ITS Site License Office
Tel: 956-2404
Web Page: www.hawaii.edu/sitelic
Email: sladmin@hawaii.edu |
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ITS Audio/Video Conferencing Services
www.hawaii.edu/conferencing
Tel: 956-2724
Fax: 956-9966 |
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Computer Labs
www.hawaii.edu/itslab
(An active UH username & password required for use of labs.) |
(CLIC) Sinclair 122
Hamilton Lab, 2nd floor
Keller 213
Keller 105 |
Tel: 956-8702
Tel: 956-0742
Tel: 956-6212
Tel: 956-8056
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Closed on Holidays. For current hours of all labs:
www.hawaii.edu/itslab/hours.html
Keller Lobby Area
www.hawaii.edu/infotech/keller.html
Express terminals, laptop stations, wireless access.
6:45 am - Midnight, Monday - Friday
8:00 am - 4:30 pm, Saturday & Sunday
Closed on Holidays. |
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Digital Media Center
Tel: 956-2719
www.dmc.hawaii.edu
Kuykendall 105
8:00 am - 4:00 pm, Monday - Friday |
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ITS Offices, Phone, and Fax Numbers
8:00 am - 4:30 pm, Monday - Friday |
CIO's Office
Tel: 956-3501
Fax: 956-5025
Administrative Services
Tel: 956-9959
Fax: 956-7483
Distributed Learning and
User Services
Tel: 956-5023
Fax: 956-9966 |
Management Information Systems
Tel: 956-8155
Fax: 956-7483
System Services
Tel: 956-9118
Fax: 956-2412
Telecommunications
Tel: 956-6033
Fax: 956-5150 |
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