InfobITS Logo ITS - Spring 2005
In This Issue QuickbITS Archives IT Directory Publishing Info
IT Directory
ITS Help Desk Phone Support
Tel: 956-8883
Fax: 956-2108
Toll Free (neighbor islands): (800) 558-2669
Web Page: www.hawaii.edu/help
Email: help@hawaii.edu

Fall and Spring Semesters
  8:00 am - 9:30 pm, Monday - Thursday
  8:00 am - 4:30 pm, Friday

Summer Sessions, Winter/Spring Break
  8:00 am - 4:30 pm, Monday - Friday

Extended hours as posted. Closed on Holidays.

System Status & Alerts
http://www.hawaii.edu/technews
Tel: 956-6168

Call this number to check the status of ITS systems and networks. After hearing the status message, either hang up, or wait on the line to be transferred to an ITS Help Desk Consultant (during Help Desk hours) or Systems Operator (after hours).

System Operations and After Hours Trouble Calls
Tel: 956-2393

UNIX / Sun Servers
zOS / IBM z890 Mainframe
24 hours/day, 7 days/week
(System Maintenance periods will be announced as required.)

Information on Distance Learning
http://www.hawaii.edu/dl
Dial-Up Access Phone Number
PPP-only Modem Pool
Tel: 440-0002
For modems up to 28.8 Kbps
www.hawaii.edu/help/connecting
The University of Hawaii Web Site
www.hawaii.edu

UH Information Technology Homepage
www.hawaii.edu/infotech

Latest UH Information Technology News
www.hawaii.edu/technews

ITS Guide to Services
www.hawaii.edu/itsguide

Information on Cable Programming
http://www.hawaii.edu/dlit/UHTV
ITS Site License Office
Tel: 956-2404
Web Page: www.hawaii.edu/sitelic
Email: sladmin@hawaii.edu
ITS Audio/Video Conferencing Services
www.hawaii.edu/conferencing
Tel: 956-2724
Fax: 956-9966
Computer Labs
www.hawaii.edu/itslab
(An active UH username & password required for use of labs.)
(CLIC) Sinclair 122
Hamilton Lab, 2nd floor
Keller 213
Keller 105
Tel: 956-8702
Tel: 956-0742
Tel: 956-6212
Tel: 956-8056

Closed on Holidays. For current hours of all labs:
www.hawaii.edu/itslab/hours.html

Keller Lobby Area
www.hawaii.edu/infotech/keller.html
Express terminals, laptop stations, wireless access.
  6:45 am - Midnight, Monday - Friday
  8:00 am - 4:30 pm, Saturday & Sunday
  Closed on Holidays.

Digital Media Center
Tel: 956-2719
www.dmc.hawaii.edu

Kuykendall 105
  8:00 am - 4:00 pm, Monday - Friday

ITS Offices, Phone, and Fax Numbers
  8:00 am - 4:30 pm, Monday - Friday
CIO's Office
  Tel: 956-3501
  Fax: 956-5025

Administrative Services
  Tel: 956-9959
  Fax: 956-7483

Distributed Learning and
User Services
  Tel: 956-5023
  Fax: 956-9966

Management Information Systems
  Tel: 956-8155
  Fax: 956-7483

System Services
  Tel: 956-9118
  Fax: 956-2412

Telecommunications
  Tel: 956-6033
  Fax: 956-5150


Information Technology Services
Maintained by: editor@hawaii.edu
ITS Guide to Services
© 2005 University of Hawai'i
Last Updated: March 2005