ITS graphic

The Technology Newsletter for the University of Hawaii Community

May-June 1994 Volume 1, Number 1

In This Issue


Welcome from the Editor

To get news to you in a timely fashion, but not overwhelm our staff, we have chosen to release 5 issues this year, two in the fall semester, two in the spring, and one summer issue. As we are just getting started, this premiere issue will serve as both the second spring and summer editions.

Our mission is to communicate and serve as a forum to share ideas on information systems and computing at the University of Hawai`i. We want to make this your newsletter. We can report on what we THINK you want to hear, but we need your input to KNOW if we are on target and exploring the issues and projects you are interested in. Let us know. Please send any comments, commendations, complaints, or questions to Nancy Roth, Editor-In-Chief, ITS Newsletter, Sinclair Library Room 10, Honolulu, HI 96822 or electronically mail these to

We are excited to present to you our premier issue of the ITS Newsletter. Our next issue will be at the beginning of the fall semester. Happy reading.


Nancy Roth, 956-7433

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The Director's Corner

Welcome from the Director

Welcome to the first edition of our new Information Technology Services newsletter. This newsletter presents one of the early fruits of the forthcoming consolidation of the Computing Center, the Management Systems Office, the Telecom Office and the Office of Information Technology. We are now beginning to reorganize these information technology support units as recommended in the University's Strategic Plan for Information Technology. Although our reorganization is still in process, we are pleased to present our new name, Information Technology Services, which was chosen to communicate our role as a service provider across the broad range of computing and communications technologies that support learning, teaching, research, public service and administration.

This newsletter will replace the three separate newsletters many of you have received in the past. In many ways, it typifies the benefits we expect from our reorganization: It will provide you with a single concise source of information about information technology at the University, and it will let us improve our efficiency by writing, editing, laying out, printing and distributing just one newsletter instead of three. Similarly, much of the work of our four offices is duplicated, from consulting and networking to operations and administration. Through a complete internal realignment we will develop a unified information technology support organization with greater efficiency and effectiveness than was ever possible with four completely separate units.

You should expect change from us. With shrinking resources, even the gains in efficiency we expect from our reorganization will not be enough to let us meet the exploding demand for technology support we face or provide the new services now possible. We simply cannot continue to do everything we have done before in the same way we have done it. Nor should we. In information technology, perhaps more than in any other field, change is constant. We are committed to working with you throughout the change process, gathering your input and supporting you through whatever shifts take place.

Since this newsletter is sent to all faculty and staff in the University system, we will try to keep it of as much interest to as many of you as possible. The newsletter will focus less on detailed and complex "how-to" information and more on short tips, what's happening, how you can take advantage of it and where to look for further information or guidance. Its "look and feel" will develop over the next few issues, so please let us know what you think. Is the content of interest? What would you like to see more about? Less about? Any ideas for a catchy name or new logo?

Best wishes, and we look forward to working together with you!

David Lassner
Director, Information Technology Services

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Voice Mail

Tips and Techniques

Voice Mail is an electronic voice messaging system that gives users an effective way to communicate via the telephone. Although most people use it to record and retrieve messages, voice mail also allows users to:

  1. Create and send a message to more than one person.
  2. Forward a message.
  3. Make an internal call without disconnecting from voice mail.
  4. Set a date and time for message delivery.
The Compose command allows you to create and send messages to more than one voice mailbox without actually calling them. For example, a department head can announce meetings to faculty members with voice mail by recording a single announcement. If the announcement is always for the same people, a Distribution List will eliminate the need to enter the individual voice mailbox numbers. For specific instructions, please refer to the Creating Messages and Distribution List sections in the Meridian Mail Voice Messaging (MMVM) user guide.

If you receive a Voice Mail message that you want someone else to hear, the Forwarding Message command allows you to forward the message as is, or to record an introduction that the recipient hears prior to listening to the forwarded message. For example, a staff member that receives a message for a faculty member can forward the message to the faculty member's mailbox, along with a brief personalized introduction as to why the message is being forwarded. You can even forward the message to yourself if you want to keep the message in your mailbox past the midnight deadline when messages are automatically erased. If Voice Mail doesn't allow you to forward a message, it means that your mailbox has reached its maximum capacity and you will have to delete other messages before you can forward a message. For specific instructions, please refer to the Forwarding Messages section in the MMVM user guide.

The Call Sender and Thru-Dial commands allow you to make an internal call without disconnecting from Voice Mail. As you are retrieving your voice mail messages, the Call Sender command will allow you to call the person at the line number where the call originated. If you wish to call the person at a different line number from where the call originated, the Thru-Dial command will be applicable. Both commands are especially helpful when you are retrieving Voice Mail messages from a pay phone and you're down to your last quarter! For specific instructions, please refer to the Call Sender and Thru-Dial sections in the MMVM user guide.

Voice Mail for Announcement Only

Voice Mail can also be used in an announcement-only mode. For example, a department may want to announce office hours or give specific information without having callers leave messages in a mailbox. You can also have different announcements for regular business hours and non-business hours. In order to have Voice Mail in an announcement-only mode, a Telecom Request must be submitted.

Check Voice Mail Message

Voice Mail messages should be retrieved whenever messages are indicated, recorded on a notepad, and deleted. If you are gone for an extended period of time, change your recorded greeting so that callers are given an alternate line number to call and have someone at your office or department periodically check your mailbox.

For further information about these or other voice mail features, please do not hesitate to call Telecommunications at 956-6033.

Ralph Yoshioka, 956-9213

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Adventures in Networking

Part I: Basic Telecomputing

A typical new user might ask:

What's "telecomputing?"

I'm glad you asked that. The first part, tele, is from ancient Greek, meaning "to operate from a distance." Same thing as in telephone and television. The last part, "computing" is from the Latin computare, "to calculate or reckon."

Gee, that's interesting. But what is it?

The point is that "telecomputing" is computing from a distance. What it all boils down to is using the services and resources that are available on a computer from somewhere else, for example from your home. Many people telecompute from home with a modem.

What's a "modem"?

A modem is a device which lets computers communicate with each other over phone lines. If you have a computer, modem, and phone line at home, you can call one of our modems (we have over 100 of them) to login to any of the big UH computers. What that means is you can log in from home anytime to send and receive e-mail, use Gopher, Archie, Veronica or read USENET news.

A scenario:

Your daughter needs information on the entry requirements for Paraguay for a report that's due the very next morning. The library is closed. Your child is nearly in tears; she has done a great job on the cultural and historical sections of her report. So you ask yourself, "If this is the Information Age, and I've got access to the Information Highway, then why don't I use my modem to save the day?" You turn on your trusty personal computer, start your modem software, and dial in to UH. After logging into UHUNIX, you type:

archie -rs paraguay

which, after a few moments, yields something similar to what's in Figure 1.

Host (
Last updated 06:39 18 Aug 1993

Location: /doc/literary/obi/US.StateDept/Travel
FILE -rw-rw-r 3901 bytes 01:39 6 Jun 1993 paraguay
Last updated 10:59 22 Feb 1994

Location: /pub/travel-advisories/gifs/flags/world-almanac-1992
FILE -rw-r-r- 2332 bytes 23:00 3 Aug 1993 paraguay.gif

Figure 1.

You quickly ftp to " " and retrieve the file named "paraguay." Voila! You get the information like that in Figure 2.


Paraguay - Consular Information Sheet
October 27, 1992

Embassy Location: The U.S. Embassy in Paraguay is located in Asuncion at 1776 Mariscal Lopez Avenue. The telephone number is (595-21) 213-715.

Country Description: Paraguay is a medium income nation with a developing economy. The quality of facilities for tourism varies.

Entry Requirements: A passport is required for entry into the country. U.S. citizens do not need a visa for a stay of up to three months. For current information concerning entry and customs requirements for Paraguay, travelers can contact the Paraguayan Embassy at 2400 Massachusetts Avenue N.W., Washington, D.C. 20008, tel: (202) 483-6960.

Figure 2.

The kid thinks you're a genius or something.

So you can see how a modem might not only affect the way you use your account at UH, it might also affect the way you work and live. It can bring the unfathomable amount of information that's available on the worldwide Internet right into your home.

What should I look for in a modem?

Like almost anything else, there are many types of modems, with many different features. Let's look at a few:

  1. Speed. You'll see speed in units of "baud" or "bps" (bits per second) which are generally used to mean the same thing. There are modems which work at speeds of 300, 1200, 2400, 9600, and 14,400 bps. A simple rule applies in matters of selecting a modem speed; buy as high a speed as you can possibly afford. A speed which seems adequate today will be achingly slow tomorrow. Speeds of 9600 baud and above are becoming very affordable.

  2. Error correction. You'll see such terms as "V.42", "MNP2", "MNP3" and "MNP4". Error correction means that each modem keeps track of whether the data that was sent by the other modem was received correctly. A common cause of incorrect modem-to-modem transmission is noise on the phone line. Get error correction. It's worth it. Otherwise, if the phone line you use is noisy, you'll see characters on your screen that you didn't type. Unless back-spacing over gunk on a computer screen is one of your hobbies, get error correction.

  3. Compression. You'll see "V.42bis" and "MNP5". Compression is a process by which your modem reduces the amount of data it must transmit in order to deliver the information to the other side. For instance, if you're transferring a text file that contains 10 spaces in a row, the sending modem could just send codes which say "spaces; 10 of them" rather than sending all 10 spaces. The idea is that the codes would only require 2 characters, whereas the actual spaces would have required 10. Actually, the technique really used are more sophisticated than that, but there are books available if you really want to know more. If you're only going to log in to read news or e-mail, compression isn't really very important. However, like everything else, compression is becoming too cheap to pass up. If you have a choice, buy V.42bis compression over MNP5.

  4. Other features. If you go modem shopping, you will undoubtedly see modems which will send and receive fax. Yes, fax-modems really do work with regular fax machines. Take care to note, however, that some modems only send fax, whereas others can send and receive.

You might also see "talk-modems" which allow you to talk to someone who has a similar modem, while the modems are still connected. Imagine, talking over a phone line! What will they think of next? Also, you'll see references to "V.Fast" which is the next great step up in modem technology. It will allow even faster speeds than the 14,400 bits per second available today. But be careful, V.Fast is not yet completely standardized. If someone refers to their modem as being V.Fast compatible, you can squint at them and say "Are you sure?" At which point they'll probably admit that they're guessing.

Note that among the "other features" in number 4 above, none are supported by the UH modem pool. The UH modem pool does support all of the features mentioned in 1, 2, and 3 above.

The cost?

If you shop judiciously, you should be able to find a high performance modem (14,400 bps, error correction, compression) for less than $200. Many come with communications software. External modems can be used on most desktop and portable systems and require a cable. Internal modems are also available; most are manufactured for IBM PC compatibles and need no cable. Fax-modems can be purchased and are usually packaged with special Fax software for your particular machine type.

Now I have my modem software and I want to read my e-mail. What do I do?

Assuming you've got your software loaded, your modem connected to your computer as well as to the phone line, everything's turned on, and you've read the directions -

Set your modem software parameters to No parity, 8 data bits, 1 stop bit.

On Oahu, have your software dial 956-5080. If your modem has a speaker, you might hear a ring signal, followed by a series of tones, which is what modems do when they first meet, a mating ritual of sorts. If the modems agree on a speed, error correction, and compression, they will connect and be quiet. You will probably see your modem print the word "CONNECT" on your screen. Wait a moment and press RETURN and you should see something like what's in Figure 3.

Welcome to the NEW Annex Terminal Server "Pearl"!

For current status and general information type "info".
E-mail networks@uhunix.uhcc.Hawaii.Edu to report problems.

Pearl Terminal Server Main Menu

To connect to a host, type the number next to that host. You may also use CLI commands (for more help on CLI commands, type "?"). To view this menu again, type "menu" at the "pearl:" prompt.

1. (UHCC central Unix machine)
2. (For mail and news reading)
4. (UHCARL Library System)
6. TSO/CMS (via Starmaster)
7. (Honolulu Community College) 8. (New UHCC System V Unix machine)


Figure 3.

At this point, just select the number of the host you want to log into, and you will be asked for your login and password. Enter them correctly, and then you're in!

The above is the way things work with Pearl, the new Annex III terminal server which operates the modem pools. You may have used modems attached to the Starmaster, but Pearl offers higher performance, as well as some new options...

What kind of new options?

You'll have to wait until the next issue. Until then, most of your questions can be answered by reading the newsgroup

Alan Whinery

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UHINFO Wants You!

Does your department, college, or organization have information that should reach the entire University of Hawai`i system? Would you like to share your research ideas with the worldwide Internet community? If you answered "yes" to either of the above questions, check into becoming a part of the growing group of UHINFO information providers.

CWIS? Gopher? -- What Does It All Mean??

In simple terms, UHINFO is the University of Hawai`i System's Campus Wide Information System (CWIS) using the Gopher software. Refer to previous newsletter articles describing Gopher's document storage and retrieval features (UHCC Oct.-Dec. 1992 -- The Internet Gopher) or the University of Hawai`i's specific CWIS implementation called UHINFO (MSO Nov. 24, 1992 -- GOPHERS in Hawai`i? and UHCC Jan.-Mar. 1993 -- Announcing... UHINFO).

Gopher Use is Growing

[Image] As shown on the accompanying graph, UHINFO has enjoyed a steady growth since its introduction in May 1993. Except for a slight (but expected) decrease in activity during the Christmas break, each successive month has shown more accesses than the previous month. Other interesting statistics to note are that approximately 40 percent of the accesses are within the Hawai`i educational domain with another 30 percent from other educational institutions in the United States. Some of the more popular menu items such as weather forecasts, phone directory, and movie listings are featured in the About UHINFO/Past Week's 10 Most Popular Items section.


During the early planning stages of UHINFO, it was determined that the first pieces of information put into the gopher menus should be useful to the widest possible audience. The UH Gopher Team would like to acknowledge the early information providers that were recruited to make UHINFO a valuable service from its inception. The University Relations Office has been instrumental in providing the data for the on-line Faculty/Staff and department phone directory for the University system, the 1993-95 University of Hawai`i at Manoa General and Graduate Information Catalog, and the University Bulletins. Admissions and Records has contributed the Manoa Student phone directory information and the Fall and Spring Schedule of Classes information for UH Manoa. While only the general registration information is currently on-line, look for an announcement of a searchable version of the course listings portion in a future newsletter. There is also a large selection of user documentation on computing and technology compiled by the Information Technology Services group.

Where Do I Sign Up?

If you are interested in becoming an information provider for UHINFO, how do you go-for-it? The best approach would be to start exploring UHINFO and the rest of gopherspace for similar types of information to help you decide on how you would like your information presented. Gopher clients are currently installed on the CVAX, MVAX, SVAX, UHCCMVS, UHUNIX, and UHCCVX so you just type uhinfo at the system prompt. Additional gopher clients may also be installed on community college or department computer systems. Check with your system administrator for more information about accessing UHINFO from these systems. If you already have direct network access, PC and Macintosh clients are also available to connect directly to, port 70. Among the first items you should read is About UHINFO/How to Get Your Information into UHINFO. Once you have gone through this checklist, send an email summary of your answers to:

You will then be contacted by a Gopher Team member to set up a meeting to discuss logistics of "gopherizing" your information.

Common "Gopherizing" Techniques

    Sometimes Gopher Team members just type popular information that may not be readily available in an electronic format. Gopher Team members update the Consolidated Movie listings weekly from the newspaper and the On-Call Talking Yellow Pages recording. Marriott menus are updated monthly from flyers available in the main dining room. Sport schedules are input from information provided by University Relations and updated with scores from various new sources. Given the limited amount of manpower resources, the Gopher Team would like to minimize use of this alternative.

    Any special events or happenings you would like others to know about can be publicized through the ,b>News and Events/UH Happenings section of UHINFO. The Calendar of Events from the University Bulletin is automatically entered into UH Happenings. For additional events, you may send email messages with the date and event information to . For further information on how to add, modify, or delete email events to the events calendar read the About UH Happenings item within the UH Happenings section.

    If your data is already in an electronic format in a word processing file, the Gopher Team can upload strictly ASCII text versions of your files to UHINFO. Microsoft Word files use the Save As...Text with Layout filter to convert tabs to spaces and strip special formatting characters used for centering, underlining, bolding, and italics. WordPerfect DOS files can similarly be converted using the Text Out/DOS Text feature. Word Perfect for Windows has a Save As ASCII Text (DOS) filter that can be used. Before saving the files to text, make sure you are using a mono-spaced font such as Monaco or Courier 12 point with at least a 1.25 inch right margin so that there will be no more than 80 characters per line. This should give you a good preview of how your file will look once it is in UHINFO. Be sure to edit your files for characters that do not have ASCII text equivalents such as the okina, kahako, curly quote, and accent characters.

    You can send your files either via email or by diskette to: Information Technology Services, On-Line Information Services, 1630 Bachman Place, Room 11-2. The Center for Instructional Support, Matsunaga Institute for Peace and Committee on Viable Constitutionalism are some of the organizations that are currently entering their data via this method. The need for Gopher Team intervention will be minimized once a separate gopher server becomes operational later this year. This gopher server will allow information providers to log into separate accounts and directly manipulate only their own data files without having to each run individual servers.

    Campuses and departments that have chosen to run their own servers are usually featured in the UH College Information Services section. Gopher or World Wide Web servers currently include the College of Education, the College of Engineering, Honolulu CC, Maui CC, and the School of Ocean & Earth Science & Technology. If you would like to have your server linked into UHINFO or would like further information about starting up your own server, send email to

    If you have questions or need help getting your information on UHINFO, feel free to contact the Gopher Team at We will be more than happy to assist you in becoming a regular information provider to UHINFO.

Iris Takamiya

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New North American Numbering Plan Will Mean Additional Telephone Numbers

Due to a growing demand for telecommunication services combined with an increasing population, the North American Numbering Plan will change next year to accommodate additional area codes. Bellcore, the agency handling the numbering changes, has proposed an integrated numbering plan that will increase the available telephone numbers from approximately one billion to six billion.

In order to make the change locally, GTE Hawai`ian Tel will implement a new dialing procedure for inter-island toll calls effective July 1, 1994. Callers will have to dial 1 + 808 and then the seven digit telephone number for direct dial calls to the neighbor islands, as is required now for calls to different area codes. For operator assisted or calling card calls, callers will have to dial 0 + 808 and then the seven digit number. To allow callers time to get used to the change, callers will be able to use the new or the current method of dialing until October 31, 1994. Thereafter, the area code must be dialed or callers will get a recording asking them to re-dial correctly.

We will update you of changes on the North American Numbering Plan as we receive more information.

Ralph Yoshioka, 956-9213

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Microcomputer Equipment and Software Contracts and Agreements

As the deadline for fiscal year-end purchasing draws near, the University of Hawai`i has several hardware and software contracts or agreements for microcomputers at educational discounts to help you with your purchases. You can get more information on these contracts or agreements on UHINFO in the Computing and Technology section under either UH Computer Price Lists or UH Site License information categories. Copies of the Business Affairs Circular (BAC) can be obtained from your department's fiscal officer. Here is a list of contracts and agreements:

IBM contract CH-9147, BAC 929 (12/13/93)

  • IBM PS/2 personal computers, features, displays, printers and software
  • Revision including 486SLC3 75/25MHz PS/2s, ThinkPad 750P for pen input, 486 planar upgrades for older PS/2s, and other contract modifications forthcoming
  • New BAC (3/14/94 update), pending final approval, to be released in April

Apple contract CH-1407, BAC 938 (1/31/94) and BAC 941 (2/17/94)
  • Apple microcomputers, accessories, printers, software, and networking products

Hewlett-Packard contract CH-1818, BAC 930 (12/14/93)
  • HP Laserjet 4 family of printers and accessories purchased through Software Plus

Lotus Multiple Choice program
  • Lotus 1-2-3, Ami Pro, Freelance Graphics, and other Lotus products

Microsoft Education Select Agreement
  • Microsoft software products for UH Departments
  • See following article for more information

Jocelyn Kasamoto

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Microsoft Education Select Agreement

The University of Hawai`i has been added to the Hawai`i State Department of Education's Microsoft Education Select Agreement. This agreement allows University departments to purchase licenses for Microsoft system and application products at significant discounts. Under this agreement, the "right-to-use" (RTU) license, manuals, and media (diskette set) are treated as separate entities. For example, the cost for a single RTU license for MS Word for the Mac is $27.00. If you also need a copy of the software program, you must purchase the diskette set separately or get a copy from UH Information Technology Services. Manuals must also be purchased separately. This approach is quite different from purchasing a "shrink-wrapped" software product which includes the RTU license, manuals, and media for one price. Please note that individuals may not purchase under this agreement.

MicroAge Computer Centers has been designated the Large Account Reseller for the DOE and UH by Microsoft. All purchase orders will be issued to MicroAge. This agreement is in the process of being converted into a University contract. However, until the contract is in effect, you will need to follow standard procurement procedures.

For a copy of the Microsoft price list from MicroAge or any related questions, please contact:

For official price quotations, please call MicroAge, Kris Kapur or Glenn Young at 524-6652.

Jodi Ito, 956-2400

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Internet: A Practical Approach Video Conference

Information Technology Services (ITS) will be downlinking the live videoconference titled "Internet: A Practical Approach". The conference will be broadcast on May 5, 1994 from 7am to 10am HST. At UH Manoa, please come to Kuykendall 201. Other sites, please check with your media centers to schedule viewing of the program.

Ed Krol, author of The Whole Internet User's Guide and Catalog, is the featured presenter in this videoconference that provides an introduction to navigating the Internet's vast resources. Included in the program are on-air demonstrations and advice on taking advantage of the Internet's libraries, news groups, files, electronic messages, and free software.

By mid May, taped copies of this program will be available to be borrowed from the Workstation Lab (Keller 204) and the Wong AV Center (Sinclair Library).

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Vax Retirement Plans

The Interactive Systems Group began removing inactive IDs from uhccvx, the VAX 8550, starting on March 1, 1994. "Inactive accounts" are IDs that had not been accessed since January 1992. This was done to keep disk usage at a minimum and to help keep maintenance at a minimum until June 1994 when the VAX will be replaced. Since a complete backup of all files was done before the removal of IDs, it is possible to recover directories and files if necessary. If you need to recover the files, please call 956-7034 or e-mail

We are encouraging VAX 8550 VMS users to move to uhunix or the new Alpha AXP 3000 now being acquired. We will also have a small VAX 4000 to aid in the migration by accommodating software that does not run under VMS on an Alpha.

Milton Cha, 956-2402

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The Sun-based UNIX Systems

The Interactive Systems Group is continuing to port applications from uhunix to uhunix2 (the new SPARCenter 2000) as they become available for the Solaris 2.3 operating system. The newest package to be added is SAS version 6.09 and you can type "help sas" at the system prompt to get information on it. To get a list of other packages that are available on uhunix2, type "help software".

The group has also been working on a number of projects involving the Sun-based UNIX systems. Foremost among these is a new electronic mail (e-mail) configuration. The new mail system will involve new e-mail delivery software and several UNIX servers working together to provide improved e-mail service. This is tentatively scheduled to be put into place by this summer. Customers, of course, will be informed several weeks ahead of the event so that they can prepare if necessary.

As a temporary measure to help improve response time on uhunix, another mail server, uhunix4 has been installed. There should not be any changes in the way mail is read or sent. However, the BITNET and DECnet commands--such as rdr, netcopy, netwrite, dcp, dlogin--will no longer work from uhunix. For information on how to use these commands during this temporary situation, please log onto one of the UNIX machines and type `news'. If there are additional questions, send e-mail to:

Milton Cha, 956-2402

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Word-11 to WordPerfect Conversions

WORD-11, the word processing package on the VAX, is retiring on June 30, 1994. I have contacted most administrative computing customers about scheduling the conversion of their Word-11 files to PC or VAX WordPerfect. If you have not heard from me, please call soon.

Contact me, Nancy Roth, at 956-7433 for assistance in converting your documents, learning WordPerfect, or any other information.

Nancy Roth 956-7433

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HRIS Update

The Human Resources Information System (HRIS) is in the final stages of full implementation. Position Control load and cleanup has been completed; all Board of Regents personnel have been loaded onto HRIS; Civil Service personnel are being loaded via the State system; and the Leave Usage and Accrual process is being tested and implemented.

It was impossible to include all of the capabilities of HRIS in Phase One. The next phases include enhancements to and addition of reports; installation of Version 2.1 of HRIS which includes enhanced security and the availability of a graphical user interface; an interface with new Fiscal Management Information Systems; and downloading of authorized information to PCs for manipulation and reporting.

Refinements will continue throughout the life of the HRIS. The project team appreciates all of the support provided during this implementation phase and looks forward to continuing support.

Steve Yamada, 956-3464

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Administrative Application Availability Increased

Effective Monday, March 7, 1994, the availability of online applications on the IBM mainframe for administrative customers will be expanded as follows:

The Integrated Student Information System (ISIS), Financial Aids Information System (FAIS), and Fiscal Information System (FIS) will be available all hours of the week including Saturday and Sunday, EXCEPT for the following backup and maintenance periods:

Monday through Thursday 9:00PM to 10:30 p.m. (Backups)
Friday 9:00PM to 12:00 Midnight (Backups)
Saturday April 9 & April 16, 1994 3:00PM to 4:30 p.m. (Backups)
Sunday April 10 & April 17, 1994 3:00PM to 4:30 p.m. (Backups)
Occasional hardware/software maintenance Weekdays 3:00 a.m. to 6:00 a.m.; Saturday evenings, Sundays, and holidays. .
If not an emergency, system unavailability times will be posted 3 days in advance. . .

Human Resource Information System (HRIS) Hours

Monday through Friday 6:00 a.m. to 7:00 p.m.

For additional times outside the scheduled hours, call the HRIS hotline (956-4747).

Bill Soong

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Administrative Information System Project Status

Following is a brief summary of the status of projects and related activities that have been and are being developed with our administrative customers.

Financial Aid Information System (FAIS)

We have completed the development, testing, and implementation of a Financial Aid package for UH Manoa. This package was developed in-house, using a joint venture with the Financial Aids Office. For further information contact the customer, Director Annabelle Fong of UH Manoa Financial Aids Office, or Esther Gesteuyala, our project leader.

University of Hawai`i-West Oahu Student Information System

Also, using the joint venture approach with the customer, the initial version of a student registration and information system for UH-West Oahu was designed and developed in-house This has been in use since ___ and has been demonstrated to a wide variety of UH staff. In January, together with Software AG, the system was demonstrated with a Graphical User Interface (GUI). For further information contact the customer, Dean Stella Asahara of UH-West Oahu, Geno Baruffi, Sammy Lee or Sharyn Nakamoto, the project team members.

Financial Management Information System

The process that will lead to a new fiscal system is well underway. Henry Ito is the project director. The project team conducted a series of focus groups with users as part of the needs analysis process. A major milestone was the completion of the draft of the Invitation for Bids. The award of a contract is expected by the end of the fiscal year.

Touch-tone Registration

Through the leadership of Summer Session, UH Manoa will have touch-tone registration for the first time. Initially, the service will be limited to summer session only. If all goes well it will be used for regular registration for Fall 1995. For further information contact the customer, Associate Dean Joe Kau, or Bill Soong, of our technical support team.

Degree Audit System

Together with Admissions and Records and the UH Manoa College of Languages, Linguistics, and Literature (LLL), we have installed and are assisting with the testing of a degree audit system. The system required many modifications and enhancements to apply UH Manoa policies and procedure, and for the interface to ISIS. The system, Degree Audit and Reporting System (DARS), from Miami University (in Ohio), runs on the mainframe and is being extensively tested by the College of LLL.

Last, but not Least

There are numerous modifications and enhancements that have either been completed, or soon will be completed, for the compliance efforts for all systems directly and/or indirectly supported.

Also, a number of other projects are getting underway or in various stages of planning. Some of these include: student-right-to-know tracking, alumni affairs, longitudinal tracking, Student Information Management System (SIMS), improved data access, and new and improved security.

Drue McGinnes, 956-8155

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