Resolved Problem: FileDrop issues (May 17)

UPDATE: FileDrop was restarted, and uploading files is now working.

Problem resolved at 05/17/2018 10:25am.
Posted 05/17/2018 10:26am

The UH FileDrop ( is currently experiencing an issue with uploading files.  When trying to upload a file, you will receive this message:

An error occurred while processing your upload

Failure obtaining db row lock: Lock wait timeout exceeded; try restarting transaction

Technicians are investigating.  Next update: 10:30am.

Problem started at 05/17/2018 09:25am .

Posted 05/17/2018 09:36am.

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