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Information Technology Services

University of Hawaii System

ALERTS

Resolved Problem: UH Gmail may be experiencing intermittent network issue when logging in to Gmail (Apr 17)

UPDATE: UH Google services has been restored back to normal. Please call ITS Helpdesk if your still encountering any issue regarding signing on to your Gmail account.

Problem resolved at 04/17/2019 02:04pm.
Posted 04/17/2019 02:04pm

UPDATE: Update from Google @ 12:44 PM
"Service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change."

We will continue to monitor the issue until Google says that the issue is clear.

Posted 04/17/2019 01:17pm

UPDATE: Google is reporting service disruption with the Google Admin Console at 4/17/19 @ 12:19PM and they are currently looking in to the issue.
Posted 04/17/2019 12:42pm

UH Gmail may be experiencing intermittent network issue when logging in to Gmail. Visiting gmail.hawaii.edu may result in an error 502 message. This appears to be consistent with hawaii.edu accounts, but only some personal gmail.com accounts are also experiencing this.

Problem started at 04/17/2019 12:21pm .

Posted 04/17/2019 12:28pm.