ALERTS

Notice: End of support for macOS 10.12.x and 10.13.x (Nov 2 02:53 pm)

Apple has stopped releasing security updates for macOS 10.12.x (Sierra), which means that Apple devices running this version of macOS could potentially be exposed to security risks. As a result, ITS will end support for macOS 10.12.x on December 31, 2020.
 
ITS will also end support for macOS 10.13.x (High Sierra) on June 1, 2021.
 
ITS Recommendations
 
ITS recommends upgrading to macOS 10.15 (Catalina) if it is compatible with your Apple device. These are the system requirements for macOS 10.15:
 
https://support.apple.com/kb/SP803
 
If your Apple device does not meet those system requirements, ITS recommends upgrading to macOS 10.14 (Mojave). These are the system requirements for macOS 10.14:
 
https://support.apple.com/kb/SP777
 
If your Apple device is 5 or more years old, you may want to consider purchasing a new computer. Should your Apple device not meet the system requirements for macOS 10.14, you are strongly encouraged to replace your Apple device with one that does meet the system requirements.
 
Before upgrading or purchasing a new computer, you should also verify that the existing applications on your Apple device will run on macOS 10.14 or higher; you may have to purchase updated versions of your applications. The website https://roaringapps.com is one source of compatibility information.
 
You can download macOS 10.15 for free from the App Store:
 
https://itunes.apple.com/us/app/macos-catalina/id1466841314?ls=1&mt=12
 
You can download macOS 10.14 for free from the App Store as well:
 
https://itunes.apple.com/us/app/macos-mojave/id1398502828?ls=1&mt=12
 
If you have questions or need assistance, please contact the ITS Help Desk at (808) 956-8883, toll free from the Neighbor Islands at (800) 558-2669, or email help@hawaii.edu .