Information Technology Services: University of Hawaii

Network Driver Installation for Windows for Workgroups 3.11

(How to install TCP/IP on a PC running Windows for Workgroups 3.11)

Level of expertise:   Easy..........Intermediate..........Hard

Always backup your data prior to making any configuration changes. ITS is not responsible for loss of data.
This procedure requires some technical knowledge as it changes the network settings. If a computer person is available, please consult with him or her before proceeding.

ITS has standardized on the 3com Ethernet 10baseT network cards. If using another network card, use the appropriate drivers. Please click on the following links to download the necessary software for your installation needs, then save each file on a separate floppy diskette:

  1. 3c509b 3Com NIC drive disk1 , disk2
  2. MS-TCP/IP

Follow these steps to install the network driver in a PC running WFW 3.11:

Setting up Your Network Card:

  1. Install Windows 3.11 before installing the Network Interface Card (NIC).
  2. Power off your computer; install the NIC and connect it to the network cable.
    (Check your manuals for installation of adapter cards.)
  3. Restart your computer.
  4. After Windows restarted, insert the first diskette that contains 3c509b 3Com NIC Driver in your floppy drive.
  5. Double-click on the FILE MANAGER icon inside the MAIN program group in Program Manager.
  6. Use your mouse to click on the C directory.


  7. Click on FILE, and select Create Directory.
  8. Type in C:\3Com on the command line, and click OK.

  9. When the previous steps are finished, press F8 on your keyboard, and type the lines as shown below:

  10. Repeat Step 9 for the 2nd diskette.
  11. Click on the C drive button, and find the directory C:\3Com.
  12. On the right-hand column, you should see the files 3c509x1.exe and 3c509x2.exe.
  13. Double-click on those two files, and let them self-extract into the same directory. You may choose to replace the duplicate files if prompted.
  14. Repeat from Step 7, but this time create another new directory,C:/MSTCPIP.
  15. After you have downloaded the MS-TCP/IP-32 self-extracting file called mstcpip.exe, double-click on this file. You will be prompted for a sub-directory to put the extracted files. Place the files into directory, C:\MSTCPIP.
  16. Once you finish copying the file on your floppy disk onto your new directory and extracted the files, go back to PROGRAM MANAGER; open the NETWORK program group by double-clicking on that icon.
  17. Double-click on the Network Setup icon. The Network Setup window will appear.
  18. Click on the Drivers button. The Network Drivers window will appear.
  19. Click on the Add Adapters button. The Add Network Adapters window will appear.
  20. Select Unlisted or Undated Network Drivers, and click OK. The Install Driver window will appear.
  21. Click on the Browse button, locate the directory, C:\3Com, and click OK.
  22. Select the network card and click OK. Now your have just installed your network card.
  23. In the Network Drivers window, click on the Add Protocol button. The Add Network Protocol window will appear.
  24. Select Unlisted or Undated Network Protocol, and click OK. The Install Driver window will appear.
  25. Click on the Browse button, locate the directory, C:\MSTCPIP, and click OK.
  26. Select Microsoft TCP/IP-32 3.11b and click OK. Now your have just installed a protocol for your network card.

    Setting up TCP/IP:

  1. In the Network Drivers window, double-click on the protocol, Microsoft TCP/IP-32 3.11b. The Microsoft TCP/IP Configuration window will appear.
  2. Enter your designated IP Address, Subnet Mask, and Default Gateway numbers in the appropriate rows.
  3. In most case your IP will be similar to 128.171.xxx.xxx; subnet mask will be 255.255.255.0; and gateway will be 128.171.xxx.1. Contact ITS if unsure.
  4. Click on the DNS button, enter host, domain names and DNS.
  5. The host and domain name is normally obtained from ITS for campus connections. The DNS normally will be 128.171.3.13 and 128.171.1.1.
  6. Click OK, and exit Network Setup windows. 

    Troubleshooting Procedures if unable to establish a network connection:
  1. Double-check the setup procedures for network card installation, make sure that you entered correct numbers for IP, gateway, DNS, and Subnet mask.
  2. In most cases, you will receive error messages if your NIC driver is corrupted; you used a wrong driver; or you have a defective NIC.
  3. If there is no error message and you double-checked the NIC configuration, your datajack or cable might be defective. Contact ITS PC support personnel to resolve the problem.
  4. The NIC driver you installed may not work properly. Ensure that you used the right driver for your network card.
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PC-Help 		Copyright © 1999 University of Hawaii
Last Reviewed: March 9, 2001