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      ITS Lab Policies
CHECKING IN
TIME LIMIT
WAITING LIST
ITS LAB PRINTING POLICY
ITS LAB RULES & POLICIES
OTHER INFORMATION

 

CHECKING IN

To use a computer in any of the ITS computer labs, simply go to any open computer and login with your UH Username and Password. You must have a current affiliation to be able to authenticate with the lab computers. If you do not have a valid UH Username, have forgotten your password, or are having problems logging into a computer, please see an ITS Lab Monitor for assistance.

If you are in a special program or class that is authorized to use one of our labs, present your government issued photo ID to an ITS lab monitor and they will login to a computer for you.

TIME LIMIT

There is no time limit on the use of computers as long as there are no people waiting. A time limit of 2 hours per session will be enforced when there are people waiting. Anyone who is using a computer for more than 2 hours per session may be asked by an ITS lab monitor to give up the computer to the next person on the waiting list.

WAITING LIST

In all ITS computer labs, user's who wish to use a computer will need to stand in line if no computers are available. Once a user logs out of the machine, the next person in line may sit at the computer and login.

There is no saving of spaces or machines. If you get out of line, you will be giving up your space and must go to the end of the line when you return.

ITS LAB PRINTING POLICY

ITS PCLAB, Sinclair CLIC, and Hamilton CLIC

  1. The lab is not responsible for deleted print jobs, print errors, etc. We recommend using PRINT PREVIEW before sending your print job. If the printer jams, we will only replace the pages that are lost.
  2. Limit print jobs to 50 pages at a time. Print jobs over 50 pages will automatically be deleted.
    If you are going to print PDF or PowerPoint files, please limit print jobs to 10 pages at a time.
  3. Cost for printing is 9 cents per page.
  4. Print jobs are deleted 30 minutes after they are sent.
  5. No transparency printing is allowed. Printing transparencies may damage the printer and thus are not allowed.

ITS LAB RULES & POLICIES

By logging in to a computer, you agree to all ITS Lab rules and policies. Failure to comply with any of the rules or policies will result in immediate removal from the lab. Please refer to the UH IT Policy online at www.hawaii.edu/infotech/policies/itpolicy.html

  1. NO food or drinks allowed in the ITS Labs. Please finish them outside.
  2. You will be asked to leave the lab immediately if:
    • You are using a computer for non-educational purposes. (Ex: pornography, games, chat/instant messengers, myspace/facebook, etc.)
    • You are using a computer in a manner which violates the student conduct code.
      see http://www.hawaii.edu/student/conduct
  3. Please LOG OUT if you are going to leave your computer unattended. If you leave the lab area, you are giving up your computer, and will have to wait in line if there is a waiting list when you return. No exceptions.
  4. DO NOT change any of the computer settings OR install software.
  5. It is illegal to copy or distribute software and its documentation without the permission of the copyright owner. If you are caught copying or downloading copyrighted software, legal action will be taken against you. Please refer to the following link for a complete list of copyright policies. http://www.hawaii.edu/infotech/policies/dmca.html

OTHER INFORMATION

SAVING YOUR WORK

You must bring in media if you are planning to save your work, and a library copy card (with money on it) if you are planning to use the printers.

The labs will not be responsible for loss of data, damage, loss of personal items, or personal injury. It is your responsibility to maintain periodic backups of your data.

MONITOR ASSISTANCE

If needed, seek assistance from on-duty monitors around the lab or behind the service counter.

The monitors are primarily responsible for assisting users to login/out, helping users get a session started/terminated, maintaining the general appearance of the lab, and other help desk functions.

The monitors are not responsible for doing your work for you. Please take the time to learn how to use the computers effectively. The monitors cannot teach each individual how to do everything, nor are they expected to know all the answers. The monitors can help you look through online manuals for assistance with specific software in the labs.

MISCELLANEOUS

Important announcements as well as general information are posted on the bulletin board and service counter area.