Sign Language Interpreting
The KOKUA Program arranges for qualified American Sign Language (ASL) Interpreters and Captioners for students who are Deaf or hard-of-hearing that are registered with KOKUA. This service is also available for campus events and for faculty and staff.
Unfortunately we are not available to assist with Interpreting &/or Captioning requests that are not related to the University of Hawaii at Manoa. For assistance with appropriate Interpreting &/or Captioning services for non-UH Manoa events, please contact Hawaii Interpreting Services (http://interpretinghawaii.com/).
Request Process for UH Events
- Please submit a request to KOKUA by telephone at (808) 956-7612 or by email at firstname.lastname@example.org at least 2 weeks prior to an event.
- Please include in your request:
- Day and date of event;
- Start and end time;
- Location (Building and room #);
- # of Interpreters/Captioners needed;
- Name, phone #, and email of contact person;
- Billing contact information;
- Any other pertinent information (e.g. preferred Vendor, dress code, etc. )
We regret that late requests for interpreting &/or captioning may not be possible to fill.
For more detailed information about Sign Language Interpreting &/or Captioning on the Manoa campus, please call KOKUA Counselor Vanessa Ito at (808) 956-7612.
Request Process for KOKUA Students
All current KOKUA students are required to meet with their KOKUA Counselor prior to start of each semester/summer session to discuss their disability access services. At that time, you must provide your KOKUA Counselor with detailed information about your Interpreting &/or Captioning need and you must review and agree to sign a copy of KOKUAs Interpreting & Captioning Procedures and Policies.
Students should also refer to KOKUAs Interpreting & Captioning Procedures and Policies.
Information for Vendors
Confirmation of Assignments
KOKUA students are asked to communicate their need for interpreting/captioning to their KOKUA Counselor well in advance of the semesters start. When this request has been submitted to KOKUA, KOKUA staff will then begin working to secure a Vendor for the dates needed. Student preference for Interpreters/Captioners will be considered by KOKUA. In some instances, KOKUA will utilize the assistance of Hawaii Interpreting Services.
As a state agency, KOKUA follows the guidelines
promulgated by Hawaii Administrative Rules, Title 11, Chapter 218.
For all assignments arranged by KOKUA, Vendors will be asked to:
- complete a WH-1 form;
- provide a copy of their certification or credentials;
- provide a written fee for services quotation.
KOKUA will then email confirmation paperwork to the Vendor which will include:
- the name of the student;
- the date, time, & location of the assignment(s);
- approved fee/rate;
- payment information;
- brief description of the assignment;
- Course syllabus (when available).
Contractors are asked to submit invoices at least once a month for ongoing assignments. On your invoice, please include the: client name, dates, times and course.
Payment will only be made for those dates authorized by KOKUA staff.
Cancellation PoliciesWhen a Vendor is unable to make an assignment, we kindly ask that KOKUA be contacted as soon as possible at (808) 956-7612 so a replacement can be arranged.
When a Student is unable to attend, Vendors will be paid according to HAR, Title 11, Chapter 218, Appendix A-2.