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Frequently Asked Questions
on LIS Mailing Lists
If a solution to your problem is not listed on this page,
contact the LIST administrators at lisweb@hawaii.edu
along with the error messages you received, if any.
Cannot
subscribe/unsubscribe (LIS-L, LIS-JOBS, LISALUMNI-L)
If you are trying to subscribe or unsubscribe to LIS-L, LIS-JOBS, or
LISALUMNI-L, please confirm the following:
- Are you sending the subscription command via e-mail to listproc@hawaii.edu?
The address from which you request the subscription is different from the one
to which you
post your messages. Confirm the address and try again.
- Is your e-mail message set as "plain text format"? The
listproc server does not recognize e-mail messages written in HTML,
RTF (Rich Text Format), or any format other than plain text. Switch
to plain text format and try again.
- Are you using Web mail services such as Hotmail, or Yahoo Mail? These
services automatically insert extra lines at the end of your message
that can cause a problem. If this is the case, contact the LIST administrators
at lisweb@hawaii.edu
so we can get you on the list manually.
Cannot
post (LIS-L)
If you fail to post your message to LIS-L, confirm the following:
- LIS-L only accepts postings from registered list members. To post
your message to LIS-L, confirm that you are already subscribed to
LIS-L.
- Are you sending out your messages from the registered e-mail address?
You cannot post your message from your hotmail.com account if you registered
your hawaii.edu address to LIS-L. Confirm that you are using the e-mail
account that you registered when subscribing to LIS-L.
Cannot
receive (LIS-L, LIS-JOBS, LISALUMNI-L)
If you think that you are not receiving messages from LIS-L, LIS-JOBS, or
LISALUMNI-L although you successfully registered, confirm the following:
- If your Internet service provider limits the size of your mail box
and you exceed it, you will not be able to receive any e-mail messages
until you clear your mail box. Confirm that you are not exceeding
your disk quota.
- Some messages are not delivered due to server maintenance, or
other technical problems. If this is the case, the LIST administrators are
receiving error messages and are aware of these problems. Contact the LIST
administrators at lisweb@hawaii.edu
to find out if your provider had these kinds of problems recently.
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