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Frequently Asked Questions on LIS Mailing Lists
If a solution to your problem is not listed on this page, contact the LIST
administrators at lis-web@lists.hawaii.edu along with
the error messages you received, if any.
Cannot subscribe/unsubscribe (LIS-L,
LIS-JOBS, LISALUMNI-L)
If you are trying to subscribe or unsubscribe to LIS-L, LIS-JOBS, or LISALUMNI-L, please confirm the
following:
- Are you sending the subscription command via e-mail to listproc@hawaii.edu? The address from which you
request the subscription is different from the one to which you post your messages. Confirm the address and
try again.
- Is your e-mail message set as "plain text format"? The listproc server does not recognize e-mail
messages written in HTML, RTF (Rich Text Format), or any format other than plain text. Switch to plain text
format and try again.
- Are you using Web mail services such as Hotmail, or Yahoo Mail? These services automatically insert extra
lines at the end of your message that can cause a problem. If this is the case, contact the LIST
administrators at lis-web@lists.hawaii.edu so we can get
you on the list manually.
Cannot post (LIS-L)
If you fail to post your message to LIS-L, confirm the following:
- LIS-L only accepts postings from registered list members. To post your message to LIS-L, confirm that you
are already subscribed to LIS-L.
- Are you sending out your messages from the registered e-mail address? You cannot post your message from your
hotmail.com account if you registered your hawaii.edu address to LIS-L. Confirm that you are using the
e-mail account that you registered when subscribing to LIS-L.
Cannot receive (LIS-L, LIS-JOBS,
LISALUMNI-L)
If you think that you are not receiving messages from LIS-L, LIS-JOBS, or LISALUMNI-L although you successfully
registered, confirm the following:
- If your Internet service provider limits the size of your mail box and you exceed it, you will not be able
to receive any e-mail messages until you clear your mail box. Confirm that you are not exceeding your disk
quota.
- Some messages are not delivered due to server maintenance, or other technical problems. If this is the case,
the LIST administrators are receiving error messages and are aware of these problems. Contact the LIST
administrators at lis-web@lists.hawaii.edu to find out if
your provider had these kinds of problems recently.
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