Wednesday, April 21, 12 p.m.
Hamilton Library, Room 301
University of Hawaii at Manoa SLA-ASIST Student Chapter presents a talk by LIS faculty Dr. Rich Gazan:
“Redesign as an Act of Violence: Changing Interaction Patterns in a Social Q&A Community”
Social Q&A communities are composed of people who enjoy seeking, discovering and sharing information in a Web environment. These communities share many aspects of real communities: their members interact based on common interests, they create norms and mythologies, and they become accustomed to predictable patterns of interaction. In this talk, I will discuss what happens when these patterns of interaction are disrupted in a case study of Answerbag, a social Q&A community that has undergone a recent fundamental redesign. When the technical framework of Answerbag no longer allowed longtime members to connect with one another in the same ways, they used their information skills to push back against the designers, and to protest the violence they felt had been done to the community.