Payment Procedures
Login to MyUH, select Academic Services and the View My Charges/Make a Payment page that displays the current amount you owe. A bill will not be mailed to you. ONLY FULL PAYMENT IS ACCEPTED or you must enroll in the MyUH installment payment plan. If you are receiving a tuition waiver or scholarship, check with your home campus financial aid office or the awarding department before making payment. You may pay by cash, personal check, money order, cashier's check, or via MyUH using MasterCard or VISA.
If you add a class after your tuition is paid, any additional tuition and fees must be paid by 4:00 pm on the appropriate payment receipt deadline (see section on Payment Receipt Deadlines).
Tuition and fee payments can be made by:
| 1. MyUH | Pay by MasterCard, VISA, eCheck or Savings, or enroll in the installment payment plan. |
| 2. Mail | Make checks payable to "University of Hawaii" and mail to: University of Hawaii Cashier's Office Queen Liliuokalani Center for Student Services 2600 Campus Rd., Room 105 Honolulu, HI 96822-2205 Mail payments must be RECEIVED by the appropriate deadline. You should allow a minimum of 5 days for delivery prior to the deadline. Do not use Campus Mail. To ensure proper crediting to your account, the tear-out Tuition Mail-In Remittance Form on page 33 in the printed Schedule of Classes booklet must accompany your payment. Write your student ID number on the bottom left corner of the check. Improperly completed remittance forms and checks may be returned to you unprocessed and will not be posted to your account. |
| 3. In-Person | Pay by cash, personal check, money order, or cashier’s check (no in-person credit card payment) at: University of Hawaii Cashier's Office Service Windows Queen Liliuokalani Center for Student Services, Room 105 8:30 am to 3:30 pm, Mondays to Fridays excluding holidays Extended Hours (8:30 am to 4:00 pm):
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No receipts will be issued. After payment, print the View My Account for Each Term page for a summary of your semester charges.
AUTHORIZED USERS
Students may add Authorized Users to their MyUH account. An Authorized User is a person, like a parent or guardian, who the student authorizes to make payments on their behalf. Students should NOT GRANT ACCESS TO EMPLOYERS, SPONSORS, OR 3rd PARTY PAYERS USING THIS ONLINE METHOD. In compliance with the Family Educational Rights and Privacy Act (FERPA) of 1974, student financial records may not be shared without their written consent. Adding an Authorized User on MyUH is written consent that an individual may view a student's account information and make payments on the student's behalf. Authorized Users DO NOT have access to the student's stored payment methods, academic records or other personal information. For details see the MyUH payment tutorial.
RETURNED CHECKS OR UNPROCESSED eCHECKS
Payments tendered to the University of Hawaii or any department therein, and returned from the maker's bank for any reason (e.g., insufficient funds, closed bank account, incorrect bank information) will result in a $25.00 charge and a hold will be placed on your account. DO NOT place a STOP PAYMENT on checks. A stop payment on a check is considered a returned check and is not acknowledged as an official drop from courses or withdrawal from the University.
FINANCIAL OBLIGATIONS
Students who have not met their financial obligations (traffic fines, library fines, locker fees, lab breakage charges, transcript fees, loans, rental contracts, etc.) to the satisfaction of the University of Hawaii may be denied a variety of enrollment services including registration, withdrawal, and transcripts.
Enrollment at the University of Hawaii signifies consent to, and acceptance of all policies and procedures governing enrollment, including financial liability. Students who fail to remit payment when due, agree to pay University of Hawaii all reasonable costs for collection, to include collection agency, attorney's and court fees.
Copies of the delinquent financial obligations policy and procedures are available for inspection at the Office of the Vice Chancellor for Students and the UH Cashier's Office.
NATIONAL SERVICE TRUST/AMERICORPS RECIPIENTS
Access the AmeriCorps online payment system at their website. In Quick Links, click "For Individuals" to create and submit an online request for your AmeriCorps Education Award benefits. AmeriCorps will send the request electronically to our institution for processing. The Manoa Financial Aid Services Office will certify your eligibility and submit the information to AmeriCorps. After AmeriCorps does the final approval, the funds will be sent electronically to the UH Cashier's Office. The request for payment should be made after you register but no later than 10 working days before your appropriate payment deadline.
VETERAN'S BENEFITS
The U.S. Department of Veterans Affairs approves applications and makes decisions about eligibility, payments, and issuance of checks. Individuals who served on active duty after 09/10/01 may be eligible for the Post-9/11 GI Bill effective August 1, 2009. Tuition and fee payments are paid to the school on behalf of the veteran (see section below on Third Party Sponsor Scholarship Recipients).
The Veterans Affairs Certifying Official is responsible for certifying and monitoring veterans' enrollment, academic progress, and other academic information, and can be reached at the Admissions and Records Service Window, Queen Liliuokalani Center for Student Services, room 010. Visit the U.S. Department of Veterans Affairs website for more information.
ARMY RESERVE TUITION SUBSIDY
The 9th RSC has received approval for the Pacific Reserve Education Program (PREP). Take your approved Form DA2171 to the UH Cashier's Office by 4:00 pm on the appropriate payment deadline. You are responsible for paying any remaining tuition and fees not covered by PREP. Contact your Army Reserve unit commander for more information.
NATIONAL GUARD TUITION ASSISTANCE
The Hawaii National Guard Tuition Assistance Program is a reimbursement program. At the end of each semester, the National Guard will reimburse Guard members directly for tuition. Please contact your unit commanding officer for further information. Students are responsible for paying all tuition and fees to the UH Cashier's Office by 4:00 pm on the appropriate payment deadline.
GRADUATE ASSISTANTS
Graduate Assistants who are non-residents for tuition purposes, may apply for an exemption from the non-resident tuition differential as employees of the University. If you are a non-resident and employed as a Graduate Assistant for Fall 2009 as of August 24, 2009, you must take a copy of your Payroll Notification Form (PNF) to the Admissions and Records Information Counter, Queen Liliuokalani Center for Student Services, room 001, and request an exemption from the non-resident tuition rate BEFORE paying your tuition and fees. Failure to request this exemption will result in the assessment of full non-resident tuition charges.
Graduate Assistant tuition waivers cover ONLY the tuition charges. Your Check My Registration Status page will display your tuition waiver. Once you have completed your registration session, please allow 48 hours for the processing of your waiver. Your account information will be displayed on the View My Charges/Make a Payment page. You are responsible to pay the remaining tuition and/or fees by the appropriate payment receipt deadline. Please refer to the section Payment Receipt Deadlines.
UH DEPARTMENTAL MERIT SCHOLARSHIP RECIPIENTS
If you are receiving a University of Hawaii departmental merit scholarship, you will be able to view the scholarship information on MyUH, Financial Aid section just prior to your payment deadline.
You must pay the remaining balance by 4:00 pm on September 2.
THIRD PARTY SPONSOR SCHOLARSHIP RECIPIENTS
If your tuition is being paid by a third party sponsoring agency (e.g., World Health Organization, East-West Center, Alu Like, Vocational Rehabilitation, armed forces branch, State of Hawaii Department of Education, etc.), your third party payment will automatically be posted to your student account within 48 hours after you have registered. Your account information will be displayed on the View My Charges/Make a Payment page. You are responsible to pay the remaining tuition and/or fees by the appropriate payment receipt deadline. Please refer to the section Payment Receipt Deadlines.
If the UH Cashier's Office does not receive a letter of financial guarantee, purchase order or authorization letter from your sponsor at least 48 hours prior to your payment receipt deadline, you must pay for your own tuition and fees. When the sponsor sends payment for the tuition and fees, the UH Cashier's Office will process a refund. If you have questions or want to confirm that your sponsor has met University billing requirements, please call the UH Cashier's Office third party billing section at 956-7554.
If the third party sponsoring agency does not make payment for your tuition for any reason after being billed by the University, you will be responsible for paying any unpaid balances on your student account. Failure to do so will result in sanctions for outstanding financial obligations being imposed on your student account.
LOAN DEFERMENTS
Submit loan deferment forms to the Admissions and Records Information Counter, Queen Liliuokalani Center for Student Services, room 001 after tuition and fees are paid.
HOPE SCHOLARSHIP AND LIFETIME LEARNING TAX CREDITS
The U.S. Congress established federal tax credits for qualified college tuition and related expenses under the Taxpayer Relief Act of 1997. Information about the Hope and Lifetime Learning tax credits as well as other education related tax credits can be found at www.hawaii.edu/1098T or by contacting your tax advisor.
All students, except non-resident aliens, who were charged qualified tuition and related expenses from January 1 to December 31, 2009 will receive a 1098-T tax form. This form will reflect amounts billed (not paid) for qualified tuition and related expenses and scholarship and grants paid during the 2009 calendar year.
The form will be mailed to your Permanent Address by January 31, 2010, as required by the Internal Revenue Service (IRS). Duplicate 1098-T tax forms may be obtained at www.hawaii.edu/1098T after January 31. To ensure receipt of this important tax document, please update your Permanent Address on file at the Admissions and Records Office by either one of the following methods:
- By mail: Download the Student Data Change Form and mail in your updated Permanent Address.
- In person: Fill in the updated Permanent Address on the Student Data Change Form at the Admissions and Records Information Counter, Queen Liliuokalani Center for Student Services, room 001.
Note: You must provide your Social Security Number to the University. The Taxpayer Relief Act of 1997 requires the University to collect and use students' Social Security Numbers or Individual Taxpayer Identification Numbers (ITINs) to report qualified tuition and related expenses billed to students and scholarship and grant payments made to students to the IRS each year.

