Interim procedures established for payments
The Office of the Vice President for Budget and Finance provided an update this week to students, faculty and staff on stipends, fellowships and scholarship payments.
As part of the University of Hawaiʻi’s continuing fire recovery activities, the following interim procedures have been established in regards to payments:
- Payments will be processed in the following order:
- Stipend, fellowship and scholarship payments
- Utility payments (electric, water, and gas)
- Payments over 30 days past due including reimbursements
- Payments considered RUSH for other reasons (evaluated on a case-by-case basis)
- All other payments
- Since all payment documents submitted and not released for payment by Disbursing were destroyed in the fire, we are requesting photocopies of replacement payment documents.
Stipend, fellowship and scholarship payments have always been processed as the number one priority, as a matter of practice by the UH System. Typically, when mailroom staff sorts through mail, these submissions are selected first and processed as quickly as possible.
The UH fiscal office reports a good portion of these payments were processed and sent out last week (February 20-24), and should start arriving in the next few days. Another large number was completed and sent out on Monday, February 27.
As we said at the beginning, although we did not lose any critical information that cannot be recreated, we did lose paperwork “in progress” that has to be reconstituted from the originating sources and put back in the system. Despite the fact that almost 60 fiscal staff lost essential equipment and had to be temporarily relocated, the staff has continued operations. It will take time to restore full functionality to pre-fire levels.
As we recover, we’re prioritizing and focusing on processing payments as outlined above. We ask for continued patience, and if a student does not receive an expected payment by this Friday, March 2, they should contact their fiscal officer.
Information and updates relating to the university’s fire recovery progress continue to be posted online.